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Lincoln of Wayne

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Customer Reviews of Lincoln of Wayne

5.0
Overall Rating
5 out of 5 stars(155)
Recommend: Yes (3) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Amazing dealership

by Leiha R on 07/04/2023

Amazing dealership and had a great experience. They made it so easy and everyone there was extremely nice. I would absolutely buy another car at Wayne Lincoln.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
155 Reviews
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5 out of 5 starssales Rating

Amazing dealership

by Leiha R on 07/04/2023

Amazing dealership and had a great experience. They made it so easy and everyone there was extremely nice. I would absolutely buy another car at Wayne Lincoln.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

So You want to buy a vehicle at Lincoln of Wayne

by brannin on 03/15/2023

First and for most I would like to say thanks to Lincoln of Wayne for giving me and my family a wonderful experience at a dealership. Everyone at the dealership was so welcoming and made us feel at home. A special thanks goes out to Hayden Begnoche for his work on the deal. He was a big part of us deciding to fly from TN to NJ to purchase the Navigator. Hayden is an asset to Lincoln of Wayne. I will not hesitate to give them a shout next time I or my company needs a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Lincoln ln of Wayne

by Dr. Bones on 12/28/2022

If you’re looking to purchase or lease a Lincoln, Lincoln oh Wayne is the place to be. Sales, service and management treat you with the utmost respect and professionalism. I just leased my 6th Lincoln with them as well as referring family and friends to them. You will not be disappointed. Check them out!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Good experience

by Mark201731 on 04/27/2018

Good service. Good communication. Overall good experience. Will recommend.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

A good experience

by bmcauley on 04/02/2018

Thet went the extra mile to be sure I was Satisfied.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

Dishonest Unethical Practices

by defectlincoln on 01/18/2018

[non-permissible content removed] Most unethical dealership ever dealt with. Complete [non-permissible content removed] . DO not buy CPO, they hide service records and repairs. Blame the customer when they cannot fix the problems. Literally lied that I purposely tried to hurt their technicians by remote starting the car (not possible according to their procedures).

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Oil Change

by diputs88 on 11/04/2017

Dealership is very courteous and mindful of attention to details.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

SHOULD BE CALLED [non-permissible content removed]

by DefectLincoln on 10/25/2017

LOW (a most appropriate acronym) sold me a defective car and rather than help me (like they were saying to my face, again how low) they did the opposite behind my back. They completed warranty repair work and did not document the repairs. They picked up my vehicle at my home and did not provide any paperwork and denied they completed repairs on it. They did not properly record service and warranty work and denied over and over there was a computer record of repairs (OASIS report every owner can obtain) When I would receive service records there would be complaints and fixes omitted. When I asked it be corrected it was always “the record is closed out - we cannot add it now”. They hide repairs and complaints this way, I would seriously think twice before purchasing anything CPO from them. They like to hide repairs and defects. -There are much more lies and parts of the story but I will only post what I can show documentation for. [HTML removed] Lincoln of Wayne promised they would do everything they could to help me with a lemon law case but when that time came it was obvious that they did exactly the opposite behind my back. They helped Ford hide their defective unsafe car and stick me and my family with it. If nothing was wrong with my car why go to such lengths to lie? From the minute we reported the problem we were looked at and treated like liars instead of customers that needed help. Worse than not helping at all Lincoln of Wayne - looked me in the eye and assured me they were doing everything they could to help me and my family. And what did I do to deserve this? I did nothing to these people but give them my business. All I wanted was a car I could drive like your other customers. Anyone whose brand new car was having problems (like mine) would be upset and want it to be fixed. I did not manufacture this car, its not my fault. If nothing was wrong (with the car as you claimed) why all the hiding and lies? What you put me and my family through over this is just wrong. Not to mention the potential safety risk. Absolutely #despicable Maybe they can pat themselves on the back for treating the customers they DONT sell defective cars to great, but I guess those of us with problems are told to “part ways”. As long as you profit from the sale I guess. It could have been you to pick this car off their lot, consider yourself lucky. Beware most reviews for LOW are employees, relatives, and friends. They aren’t all they appear to be. . [non-permissible content removed]

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Lincoln of Wayne

by Bobcoss on 09/01/2017

The pick up and delivery service was such a smooth process. Everything was done quickly and car was returned quickly after repairs were done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Lincoln of Wayne is THE BEST!

by Doubleii on 07/17/2017

Buying a car from you was effortless and smooth! Ferdinand made the process enjoyable and guilt-free! Thank you for having such quality staff at Lincoln of Wayne! This was my 2nd purchase from you and it won't be my last!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Lincoln of Wayne us the best!!!

by brf1734 on 06/06/2017

The pick up of my car for service and also the return when completed was very helpful as I did not have to leave work as a result.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Top Notch Service

by mtmosher on 06/02/2017

A real Class Act.! After years of being treated like a number from Ford dealers, I have returned to Lincoln. Not sure why I left. They really make you feel like part of the family. Perfect communication and handling of all warranty issues that were taken care of on my MKX.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Visit

by Irestivo on 04/25/2017

I absolutely enjoy the overall experience. The team at Lincoln makes the customer feel comfortable. They are fast and easy to deal with. Truly a great experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Happy customer

by dorenev on 04/05/2017

Prompt courteous friendly service was provided. Nick gave me frequent updates on my car status and what work needed to be done. My car is running great again. Thanks Lincoln of Wayne.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by ascimeca905 on 04/05/2017

Everyone is very nice, friendly and attentively to your concerns.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Lincoln of Wayne

by LorenP340 on 03/18/2017

Lincoln of Wayne has great service! Love my car:) I I would recommend this dealership,

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Paul Koch

by Ludwigemster on 03/15/2017

Great service - courteous and efficient - the car is as good as new - thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

A Pleasant Customer Experirnce

by Mark201731 on 01/03/2017

Buying a new automobile can be a stressful experience. This wasn't the case with our purchase of the 2017 Lincoln MKX. Our Client Advisor (Curtis Miezeiewski) listened carefully to our needs, preferences and expectations. He provided knowledgeable and beneficial guidance throughout the transaction. Participation by Peter Spina Jr was a "plus."

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Blue ribbon service

by NJ151MKC on 12/23/2016

From start to finish, excelkent customer service was provided. Thank you for the coffee and pastry.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Wonderful experience

by jjones9463 on 10/18/2016

Great experience, fair pricing, Excellent car. Great salesman - Vin

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent

by sunbaybee on 10/16/2016

I had a great experience buying my truck from this dealership. Everyone was very nice and helpful. I would truly recommend this dealership to anyone I know.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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