Hyundai of Turnersville
Customer Reviews of Hyundai of Turnersville
Bill was the best
byon 05/01/2024
Bill was not pushy like some car salesman can be, highly recommend, he was awesome!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Bill was the best
byon 05/01/2024
Bill was not pushy like some car salesman can be, highly recommend, he was awesome!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Loving my new Santa Cruz
byon 05/01/2024
Knowledgeable, courteous and professional. Go see TJ Burke, he was wonderful to deal with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best Ioniq 5 dealer
byon 09/03/2023
I had me Ioniq 5 serviced at Turnersville NJ Hyundai. This location has the best trained, professional technicians. Communication is excellent.
- Recommend this dealer? Yes
Fantastic
byon 01/15/2023
Very helpful!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Easy Purchasing Process
byon 08/31/2022
I bought a vehicle from this dealership two weeks and ago and the process was quick and easy. I know people usually dislike how long car buying takes, but I was there for maybe an hour at most and everything went fluidly. The sales associate that helped me, Robert R., was friendly and explained the entire process. Paperwork was straight forward, the electronic system they use for payments and signing electronic documents was neat, and I left satisfied with my vehicle and experience. Anything I didn’t have with me was easily able to be brought in later that week as to not impede my time or ability to leave with the vehicle. Robert also walked me through all aspects of my vehicle before I left. I drove away having had all the gadgets, safety features, and vehicle systems explained to me (as well as being showed the information manuals in case I needed to look more into anything). There wasn’t a question left unanswered and I greatly appreciated the service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The sales team did awesome job
byon 08/12/2022
The sales team did awesome made us feel comfortable and gave us a good deal
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience!
byon 12/05/2021
We are very happy with our recent purchase. TJ was great! Will go back again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Five Star Service
byon 11/02/2021
Excellent service! Always Professional n Personable!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best experience here!
byon 09/28/2021
I came here just looking, I was greeted my the friendliest sale man. Robert Ruggiero was so nice and helpful it was such a pleasant experience. He was honest and knowledgeable I’m so happy with my new car and will be telling all my friends and family to go to Robert at Turnersville Hyundai.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
My Elantra lease
byon 08/03/2021
I have been leasing cars from this dealership for several years now. Always deal with Bryan Wilkerson. And always leave satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Positive Experience
byon 05/05/2021
The sales representative, Robert Ruggiero, was very knowledgeable and helpful. He made the car buying process very smooth abs painless.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Would highly recommend!
byon 04/07/2021
I went there expecting the same old sales schtick, but I was pleasantly surprised how excellent Anthony in sales, the finance department and the sales manager treated me. It was a great experience and I will be recommending Turnerville Hyundai to everyone I can. Anthony was very patient with my indecisiveness concerning buying a new vehicle, but once I made the decision to purchase, had me driving my new car in a couple of hours. Thank you Anthony.
Brian and Dave were great!
byon 03/21/2021
My wife and I have bought 14 cars from this dealership (Turnersville). We keep returning because Hyundai offers a quality product. Also, my wife and I are treated like old friends and the dealership listens to our question and needs. We work together and always leave satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Car purchase
byon 11/25/2020
Purchased 2020 Santa Fe from Turnersville Hyundai. I have leased and bought multiple vehicles from this dealership, all from Mike Sulpizi. Mike is professional, courteous, and considerate of my needs. Would not consider going anywhere else.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Ill-equipped to sell luxury cars
byon 11/07/2016
This morning I set an appointment with Jennifer at Hyundai of Turnersville, NJ for an 11:30 AM test drive of the Genesis G90. I am a highly-qualified buyer with a limited amount of spare time, so this was not a casual test drive. I pulled up to the dealership in a 2016 Corvette, with a blank check in-hand, fully expecting to replace my fiancés 2014 Santa Feher 4th Hyundai. After driving 40 minutes, here's how my test drive went: After being greeted by a salesman, I explained that I had an appointment with Jennifer to test drive the G90. He introduced himself as the on-site Genesis expert, then walked me next-door to what he explained was a former Audi showroom. The doors were locked. We then walked through a small alley between the two dealerships only to find that the second set of doors were locked as well. Most people in his position would apologize for the delay, then asked me to wait a few minutes while he located the key. Instead he looked completely and utterly befuddled. Apparently this showroom, and the G90 in particular, was inaccessible to humans. He then suggested that with an ample amount of notice, he would have been better prepared. Again, I reiterated that I had a scheduled appointment with Jennifer at 11:30 AM, to which he responded "Jennifer is just our website coordinator." It was at that time he also mentioned that he was the only salesperson in the dealership who had attended training on the G90. I'm not certain if this was meant to belittle Jennifer's position or strengthen his own but to me, it clearly illustrated just how unimportant the Genesis line is to this dealership. He then walked me back to the Hyundai showroom, grabbed a pen and a crumpled-up Post-it note and asked for my contact information. He asked when I would be available to come back for a test drive. It was almost impossible not to laugh in his face. As a person who makes his living helping companies build high-performing cultures, the number of mistakes made during my brief visit are almost incalculable. To me, and many automotive critics as well, this experience is proof positive that Hyundai dealerships are entirely ill-equipped to compete at this automotive price point. After all, if they can't manage to open the show room door to sell these cars, I can't imagine how frustrating the actual ownership experience would be. Before leaving the dealership, I sat in my car and emailed Jennifer about my experience. Not that it would have changed my mind but I've yet to receive the courtesy of a returned email, phone call, nothing.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Careless Service
byon 09/24/2015
This service experience was terrible. Our 2012 Sonata 2.0T went in to have the temp sesnor replaced and ECM updates completed. Under warranty. Work was completed and the tech left a clamp loose which caused the trans cooler line to leak throughout engine bay and undercarriage. We lost power during busy highway and nearly caused major accident with our 7 year old in the car. Spoke with, "John" from service dept and the GM. Not helpful. In addition through service experience, svc dept kept using the wrong phone # to contact us, despite several attenpts to update our account info. Also attempted to "sell" us services we knew were not needed, i.e brakes, roters, oil change, and air filter. But did not mention the two "bubbles" in the rear tires after the multi-point safety check. Unacceptable. Lease for vehicle is over in 5/2016. Not sure we will be going w another Hyundai from Hyundai of Turnersville with this type of service. Not sure there is anything that can be done exceed my expectations as this Service Dept both attempted to take advantage of us by "selling" services we did not need and put our family's safety jeopardy through their incompetance and carelessness.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Outstanding Service
byon 08/29/2015
I had my car towed into Turnersville Hyundai, since it would not start. Turns out it was the battery. They were very busy with scheduled appointments, but managed to change the battery, replace the front breaks, and change the oil that day. The even called my house to offer shuttle service to come get the car. I was at work, so my father was picked up and brought my car home. I have had nothing but good experiences with the service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Wish I could give zero stars
byon 05/07/2014
My fiance and I were interested in an Accent we saw online and contacted the Online Manager (Michele R). She responded with pricing and we set up a time to go in and check the car out. We had a specific car in mind, this was the car we emailed about (it was a manual transmission...), and this is the car we wished to see. A man named David called my fiance to confirm our appointment on the day of (May 6, 2014). No mention of specifics, just time and yes we'll be there...so we drive to Turnersville, meet up with David, and find out the car was sold the night before. We were very disappointed of course. Had we known, we would have never driven out there. Then David tried to push us on other cars but we knew what we wanted, they didn't have any other manual Accents, so we left. I emailed Michele to let her know our frustration with our experience. She had the nerve to email me back today and say that David told her that my fiance said we didn't have a specific car in mind and that we wanted to see all the Accents. Complete, outright LIE. I will NEVER go back to this dealership (and I was a repeat customer - had an 08 Accent from here that we intended to trade in). Needless to say, we went to Burns Hyundai in Marlton, got the car we wanted with no problems whatsoever. Don't even waste your time with these people in Turnersville. Typical bait and switch nonsense that you would typically expect from a buy here pay here...
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
A Refreshing Experience
byon 02/28/2013
After visiting several Hyundai Dealers and being upset by high pressure, "mistakes" on sales contracts(which were declined), and unknown mark-ups for reconditoning fees after getting a price for a used car, my wife and I were happy to deal with a salesman, Dave, at this dealership. No high pressure, no errors on contracts, no reconditioning fee, and just a pleasant environment to buy a car which took about 15 minutes. The agreed on price was it, period. What a pleasure to deal with Dave and Patrick who handled the paperwork. If your fed up with all the ploys of car buying experience try this dealer, and, if possible, Dave. No, I am not an employee of the dealer, nor a relative, just a very satified customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Genesis
byon 05/30/2011
Received best price on new car, above average for trade, and the dealership was large with a great selection of vehicles
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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