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Acura Turnersville

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Customer Reviews of Acura Turnersville

5.0
Overall Rating
5 out of 5 stars(18)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Was a Lexus guy, but no more

by Bob on 05/10/2023

The staff at Turnersville Acura go out of their way to work with the customer. My sales person Kieran showed so much patience with me as I went through the selection process. It truly was a wonderful experience. I had been an RX owner for twenty years. I bought a ‘23 MDX with Advance trim and couldn’t be happier.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
18 Reviews
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5 out of 5 starsservice Rating

Service with a smile

by Shaughn H on 05/19/2023

If you want fast reliable service on your vehicle, AOT is it. They talked with me explained costs and told me my options. Thank you AOT for making things easy!!!

  • Recommend this dealer? Yes
5 out of 5 starssales Rating

Was a Lexus guy, but no more

by Bob on 05/10/2023

The staff at Turnersville Acura go out of their way to work with the customer. My sales person Kieran showed so much patience with me as I went through the selection process. It truly was a wonderful experience. I had been an RX owner for twenty years. I bought a ‘23 MDX with Advance trim and couldn’t be happier.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great Service!

by Rosie on 03/31/2022

Always Great service! They go the extra mile to get the job done to your satisfaction and that’s why I’ve been coming back for years!

  • Recommend this dealer? Yes
5 out of 5 starssales Rating

Joe Ricevuti best sales guy in the Tri State area

by Efraim Sosa on 10/20/2021

If you are looking to buy a Acura in the tri state area I would def recommend Joe from Acura Turnsville !! He is knowledgeable friendly works with your budget not the dealership budget and treats you like family !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Process was easy and painless.

by Dorothy on 09/10/2021

Bob was great very professional and presented all of the options available to me making it easy to make a decision. I worked with Bob before and would get my next car from him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great dealership.

by Happy customers on 09/09/2021

Great dealership with extremely professional and respectful staff. The sales team was transparent and honest throughout the purchase of our new RDX. We highly recommend them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Ask for Omar, you won’t regret it!

by Eleanor M on 08/14/2021

This is our Second purchase with Omar. The first experience was great and so we decided to go back and I have to say that we couldn’t have been more happier with our decision. Omar has been amazing thru out the whole process. Definitely would recommend Omar if your looking to purchase a car, you won’t regret it!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Lexus to a MDX

by John Kim on 04/02/2021

I was very impressed with John Kim what a great salesman. Very honest and no haggling this was a first for me most of the time I have to leave a dealership over being stressed out. I must say even though Acura was short handed things went better than i thought. If you are looking to purchase an Acura in Turnersville call John Kim.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

My new MDX

by Alex Weems on 03/21/2021

Worked with Omar he was very straight up and informative. the process was very simple me and my wife are very happy with our purchase!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Car Buying Simplified

by Mr Smith on 02/14/2021

It started with just a simple stop to look at some cars and ended with a purchase. What a surprise, right? But it wasn’t because we were pressured. Instead, we were so taken with our sales associate’s easy-going attitude and eagerness to answer all of our questions without obligation. At no time did Omar ask us to make a single commitment. We ultimately decided to move forward with a purchase and, once again, Omar was fully engaged and fully prepared. The process was incredibly quick and efficient, leaving us plenty of time in our day for more exciting things than contract signing. Joe, the general manager, made himself personally available to ensure all expectations and needs were met. Again, only helpful and never pressured. Definitely, ask for Omar if you visit. He was a true professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Service repair

by Brake repair in Turnesville on 10/02/2020

I took my front brakes replaced. Tyler was my service representative. He was very informative and courteous.He updated me several times. I waited for my car and within an hour my car was ready.

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Recent Service - ILX

by Marcie on 09/14/2020

Jim is awesome! He was very informative and completely honest when it came to sharing what my car required. He also recommended the most cost effective means to do so. Much appreciated! Everyone that works at this dealership is extremely helpful. Sincerely - Marcie

  • Recommend this dealer? Yes
5 out of 5 starssales Rating

Regina Cameron

by Regina Cameron on 06/13/2020

Everyone was great! Especially John Kim and Paul. They were attentive and really worked with me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Dealership review 12/17/2019

by Jerry Cim on 12/17/2019

This Dealership never fails me They always keep me informed and never abuse me They always repair or do maintenance within a great time frame

  • Recommend this dealer? Yes
1 out of 5 starssales Rating

BIGGEST REGRET EVER

by bwalsh215 on 11/28/2016

acura turnersville is deceitful dealership worst experience, with salesmanship which give actual sales representatives a bad name! i first leased my 2013 from elite acura in maple shade. to this day i regret not staying with elite acura in maple shade. i knew my 2013 acura tl was getting close to the maturity time to start taking my car to get it ready to turn in and enter into a new lease, i love acura and planned on staying a repeat customer for as long as i can, but after the lack of integrity from acura turnersville i will not be a repeat customer of acura after my experience with them. like i said my lease was about to mature so i started looking around for what i wanted next and happened to go to acura turnersville webpage so i requested information on returning my 2013 acura tl for a 2015 acura tlx so when my 2013 was ready to return i knew what i planned on signing a new lease. well bev soltoff responded to my request for more information so we were going back and forth talking detail’s but the only thing stopping from signing the new lease was i still had three months on my old lease to mature and then i’d be ready to sign another 3 year lease except with acura turnersville instead of elite acure of maple shade. one more bev contacted me to see how things were going which i replied i had an appointment that day for 1pm at elite acura for my return inspection which she replied that she could have it inspected that morning and if my car met all requirements and no work on my car before return that bev would actually even wave my remaining payments since it's at the dealer discretion so i drove over, test drove the car while they inspected mine which i knew was in pristine condition with under mileage due to my company car that it would pass which is did. so bev soltoff has her salesmen go over the paperwork with me which his name was christopher bledsoe. i read every detail in the entire contract being in sales myself i wanted to cover my bases and we worked out an agreement and even offered to deliver the new car to my house and we’d sign the paperwork we previously went over, switched cars and i was a very happy person except i couldn't get in touch with my rep chris the day after and the day after that or ever again because i wanted to make sure they paid off the remaining balance of my acura i returned. well my rep chris was let go from the dealership the next day which is why i could not reach him since i think some pulled a bait and switch on me since the paperwork we went over at the dealership covered the remaining costs of 2013 acura which said at dealer's discretion they could waive remaining payments but at the delivery of my new 2015 tlx along with the paperwork, that part of the paperwork replaced with paperwork detailing the dealership wasn’t responsible for waiving the remaining balance!!!! if i could of gotten in touch with my rep within those 72 hours and multiple call’s, i would've just returned it under the buyers remorse law and waited 2 months for my current accura to mature then start a new lease but since of the shaady bait and switch of paperwork that just happen to happen on its way to be delivered to my house and sign i was now stuck with a $3,500.00 balance and if waited 2 months later my account would of been paid in full. does that make sense to anyone?

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Great Experience after rough start

by scottlaurad on 08/14/2016

Great buying experience with Acura of Turnersville. Initially, I had a bit of a rough start but after speaking with the General Manager, Tim Boylan, he went out of his way to make sure I was completely satisfied. I received an unbeatable deal on my new 2017 Acura MDX. Also, Mr. Boylan really went out of his way tracking down and securing a difficult color combo for me as well. Before you buy an Acura anywhere else give them a chance, I'm sure they will bend over backwards to make you a satisfied customer as they did for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Great Experience Great Price

by kenpgreen on 12/29/2013

This is the second car that I purchased from Turnersville Acura and my 5th Acura. I worked with Joe R. on my last two purchases. He is very accommodating and I was able to negotiate a deal equivalent to the lowest listed purchase price on Truecar.com and my trade was at the top end of the Kelly Blue Book 's estimate. The total deal with trade was about $3,000.00 lower than the Elite Acura offered on my 2014 MDX 4WD Tech. I will always make them my last stop when buying an Acura.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Avoid this dealer, Do NOT buy from Acura of Turnersville.

by acurabuyer02 on 12/06/2012

I was on market for certified used car and went to Acura of Turnersville. Long story short after price negotiation they process my loan. Get my insurance information and registration card for transfer registration. They said car will be ready to pick up within half an hour. I have decided to go home for dinner and come back to pick up the car. While I was having my dinner Andrew F. called me and informed that the car has sold to someone else. I just can't believe this someone can do that after all process has completed. I am trying to submit a formal complaint against Andrew F. and Phil D. By the way I got Brand new 2013 car from another dealer from Cherry Hill.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
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