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Tri County Lexus

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Customer Reviews of Tri County Lexus

5.0
Overall Rating
5 out of 5 stars(108)
Recommend: Yes (6) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

New car

by Jaime on 05/01/2024

Samy was such a great help in my purchase Thank you for all the help during my first car purchase

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
108 Reviews
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5 out of 5 starssales Rating

New car

by Jaime on 05/01/2024

Samy was such a great help in my purchase Thank you for all the help during my first car purchase

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Professional and knowledgeable sales team!

by Piero Bautista on 04/18/2023

Joseph was really professional and helped me know the difference between different models. Whole experience was top tier and would recommend people to come here!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Great Experience

by L Furnari on 03/25/2023

Clearly explained and friendly process. Juan Rios, sales representative and the finance manager were great to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Go Juan!!

by D on 11/12/2022

As soon as I walked into the dealership I had a specific car in mind, and Juan really took his time with me to help find the perfect match. He truly is great at what he does and I recommend him 10/10 to anyone!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great customer service

by Alexandra Cabral on 10/29/2022

Juan Rios was a big help in choosing a new car. He was very knowledgeable and answered all my questions and even gave other options that I might like as well. I was able to pick up my new car the very next day and everything was handled quickly and efficiently. I probably would not have made such a quick decision if not for the customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Fantastic customer service

by ThePat on 09/14/2022

They attend to your needs, not pushy, and very transparent and helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Buying a car was simple, easy and fast!!!

by Jose Manuel on 05/17/2021

Great experience. My salesman Luis Diaz was on accurate and precise with everything throughout the sale process. Very honest and helpful. I will always get my cars from Luis and I highly recommend him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Selsman

by Mario Hernandez on 04/10/2021

Mario hernandes have a really good service very attentive very patient I’m really happy with his service

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent Used Car Purchase Experience

by CharlesCJ on 02/24/2021

Mario Hernandez is a first rate used car salesperson. He assisted me with 2+ test drives, negotiating a win win purchase and helping with maintenance afterwards. Highly recommended.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Lexus 300 ES Hybrid

by Mark on 02/18/2021

I visited the showroom on a recent service visit and Ivan took me around the lot. I explained I was quite happy with my older ES 300 but he was happy to spend the time with me and I was happy dreaming about driving a newer vehicle. Then we came upon a 300 ES Hybrid and Ivan was able to get me a great deal. This car feels a little smaller but is a fantastic driving experience. Just starting to enjoy it, and even though I miss my Lexus with over 206k miles, I’m certain my new hybrid will continue providing the Lexus experience I’ve come to expect. Big shout out thank you to Ivan and the entire team, and to George for getting a great financing package.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Mario Hernandez Car King!

by USN Veteran on 01/29/2021

Mario Hernandez at Tri County Lexus did an exceptional Job with assisting me in purchasing my 4th Lexus. His knowledge for Product information was impeccable!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

great

by rohaa on 01/22/2021

Very professional service. Super helpful. No pressure. The salesperson Beylan Itez provided lots of helpful information to help us make the right decision for us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Worst Dealer EVER!

by Chirs Fanque on 01/31/2020

I caution all to stay away of this dealership. This place seeks to take advantage of their customers.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience!

by CB on 01/27/2020

Working with Mario at Tri-County Lexus was a great experience. He is knowledgable and professional. Buying a pre-owned Lexus from Mario was a pleasant experience! Definitely going to recommend him to friends and family!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Love It

by Mike B on 11/22/2019

Fernando was great! From the time we walked in, it felt like I was talking to a friend. He made sure all my issues were addressed and that I left happy with my new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Love those guys

by JMarquez on 11/20/2019

I bought my RX from Fernando and Orlando. They made me feel like I was family. It wasn’t a regular car buying experience here. MAKE SURE TO SEE THESE GUYS!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Good times

by RichiZ on 11/18/2019

I was helped by Ivan, he’s a nice guy I honestly look forward to going back to meet with him and giving him my business, he was very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Great experience

by RaviGuns on 11/09/2019

I worked with Ivan and he was very attentive and professional. It was so fast too, Ivan really values his customer’s time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Couldn’t be happier

by Churchgirl on 11/06/2019

I met with a salesman named Ivan Nunez, he was so helpful and professional and got everything done so fast! He set a new standard for how I should be treated at a dealership. If you’re thinking of visiting this place, make sure you sit with Ivan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Thanks Tri-County!

by TiffyL201 on 09/30/2019

I saw a used Lexus RX online and called Tri-County to find out more about it. I spoke to a salesman name Brian on the phone who gave me all the details about the vehicle. He was professional and not pushy like other salesman I have spoken to in my past car buying ventures. Anyway I made an appointment same day and was in and out with my Certified RX 350 in under 2 hours. Thanks Brian and Tri-County Lexus I will recommend you to anyone I know looking for a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Grateful to Fernando Gayle

by Jennifer on 05/17/2019

After shopping around at several dealers, having met and spoken with many different sales assistants, I can say that meeting Fernando Gayle at Tri-County Lexus in Little Falls, NJ was meant to be! Fernando was incredibly knowledgeable, professional, patient, and charismatic. This was not my first experience at a Lexus, but it was by far my best! I'm so in love with my purchase, and am grateful to have had such a positive buying experience. Thank you again, Fernando! You are an excellent Sales Consultant, and you provided an exceptional experience to this very happy customer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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