Service Open Road Acura of East Brunswick Car Dealership East Brunswick New Jersey | Edmunds
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Open Road Acura of East Brunswick Service Reviews

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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Scratch on on my car while in repair. By vipsej on 03/20/15 12:56:33 PM PDT
Recommend this dealer? No

I had taken my MDX for standard oil change at Acura Open Road (East Brunswick) dealership on 2/26/2015. After oil change when we brought the car home we noted that there was a big (one foot long) scratch on the passenger side (left side of the vehicle). Even paint was taken out and one can see the ...
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Service Rating Dishonest Dealership By bsharp1 on 07/21/14 10:54:25 AM PDT
Recommend this dealer? No

My service manager was Ed. I had my Acura 2010 TSX for flood damage. I had to call them for update. Ed was never available on the phone. If you leave a message, you never get a return call from them. I had to call twice or three times a day to get an update. I was promised to get my car back after a...
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Service Rating Negligence and Poor Service By acura01 on 05/20/13 09:22:34 PM PDT
Recommend this dealer? No

After contacting the dealership, Acura and Open Road management, they have agreed to reimburse the amount spent for the repair of the radiator. Truly appreciate the responsiveness of the Open Road management on this issue.
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Service Rating Oil change By ourluck7 on 02/10/12 10:51:12 AM PST
Recommend this dealer? Yes

All other Acura dealer charges lower rate to change the oil but East Brunswick Acura charges higher rate. It is shame that if someone is in the area and has to go some where else for such a big price difference.
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