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Belknap Subaru

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Customer Reviews of Belknap Subaru

4.9
Overall Rating
4.87 out of 5 stars(29)
Recommend: Yes (8) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Subaru crosstrek

by Little guy on 10/23/2023

Friendly easy to work with and answered all my questions

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
29 Reviews
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5 out of 5 starssales Rating

Subaru crosstrek

by Little guy on 10/23/2023

Friendly easy to work with and answered all my questions

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service department.

by mjanep1 on 10/17/2023

Excellent service experience. The folks at Belknap Subaru really take their servicing seriously, They were clear about what the service involved, how long it would take, an accurate quote, what would be covered under the warantee, and actually took care of a few things I had not even noticed. I really appreciate the care they take. And they have a very nice place to wait while the repairs are done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent Dealer

by Steve&Lee on 07/05/2023

Very professional and easy to deal with sales staff. We researched the car we wanted and contacted a number of dealers. Got the best deal and trade in value at Belknap. Thank you Jon.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent New Car Purchase

by Heidi Elliot on 06/15/2023

This entire experience was excellent and I am so happy I went with a referral from a coworker because I was very anxious about purchasing a new car at this time but all my worries were put aside with my excellent sales person.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Owner

by Phil Tuck on 06/03/2023

Best new car buying experience Nice people. No running around from person to person. We went to 6 dealers between selling other car and new car shopping. They were just nice PEOPLE to do business with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

new Legacy

by skikayak on 05/31/2023

I waited 7months for my car, I had a Legacy prior and purchased a new one. I have a sedan because I use it mostly to transport my kayak, and can reach the top but need to use a Hullavator rackI was informed by my sales person that my kayak rack would fit. When I tried to have my rack put on, it would not fit. I was very upset. I went to the dealership and their parts guy could not help me. My sales guy then looked at it and came up with an idea which I think will work. I like the car and if I can transport my kayak, I will be happy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Answered the CVT transmission fluid change question

by Jeff the S on 01/16/2023

There is some debate about whether to change CVT trans fluid in models such as my 2015 Legacy 3.6R. We went ahead and did it, as the dealer seemed to be for it even though the manufacturer's intervals don't list it. This and the other services were performed while I waited. Checked the car over, made recommendations, done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Friendly Service

by Danny W on 05/26/2022

We were extremely satisfied with our dealership. It’s honestly was the easiest car purchase I have ever made. The sales person was knowledgeable and friendly. No high pressure and they gave me what I wanted for my trade in. I would highly recommend them for your next car purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Checking on a possible transmission fluid leak

by Ted from NH on 06/15/2021

I had a new transmission fluid pan placed by Belknap Subaru about a year ago. Recently there was a question of a leak. The service department checked the pan and cleaned it. They had me bring it back 3 weeks later and all was well. On both occasions they brought me into the service area to let me view what they were talking about. I appreciated this service at no charge, the complimentary washing, and especially the complimentary inspection.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Car detailing

by Julie Spil on 05/17/2021

The service department at Belnap Subaru is outstanding. Knowledgeable, great customer service and fairly priced.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great purchasing experience

by TonyArkitect on 11/01/2016

Thanks to the Belknap Subaru crew for another great car buying experience. It's nice to go into a dealership and get exactly what you want for a great price. Hassle free car buying experience as always. If you're in the market for a Subaru, buy it at Belknap.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Five-star Experience!

by beowulf13 on 07/26/2016

From A to Z, all aspects of buying our 2016 Crosstrek from Belknap Subaru were top notch. From initial information to detailed instructions - from test drives to a loaner car provided while we awaited delivery - the process was made smooth by employees who were friendly, courteous and competent. Eric Natal answered all our questions in such a way that it was clear he was passionate about the product (yet not at all pushy). Kudos to Eric, to Brian King and to everyone else for making our experience great. Topping it all off, the car is fabulous!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Car Buying Experience

by bigem1990 on 07/06/2016

I worked with Eric Natal at Belknap Subraru in Tilton, NH and it was a fantastic experience! As a first time care buyer I had a lot of questions and concerns, but Eric and the manager Mark were super attentive and accommodating. They made something I had heard was a nerve-wracking chore a pleasant and exciting experience. I will definitely be working with them on all my car needs, and have become a Subaru owner for life! Thanks Eric and Mark!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Wonderful Experience

by JenFromConcord on 06/26/2016

This was not my first experience with buying a new automobile, but it definitely was the best ! I knew I wanted a Subaru, but didn't know for sure which model or package level. Eric Natal was fantastic - he let me test drive several different models and never made me feel rushed. He gave me lots of information while I was making my decision, never trying to push me into any specific vehicle or package. When I'd made my decision, he prepared all the numbers and explained everything in detail. Calm and unassuming - repeating or clarifying a detail (I had lots of numbers running around in my head by this time ! ) when I confused myself. By the time I went into the financial office to sign papers, I was very clear with all the details. Another great experience - calm transaction, clearly explaining each form I was signing. I was offered several additional programs throughout the purchase process - never feeling pressured by anyone to accept any of them. I'm looking forward to bringing my new car in for service - hoping their Service Department is as First Class as the Sales Department.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Easy To Work With

by Eastman_Hill on 05/12/2016

I recently purchased my second car in three years from Eric Natal at Belknap Subaru. Eric is very easy to work with and has a great sense of humor. We arrived at a fair price for the car quickly and the process was very straight forward without any games or nonsense. If you are in the market for Subaru I'd recommend giving Eric and Belknap Subaru a try.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Luv Belknap Subaru

by Boco03254 on 05/06/2016

This is our fifth Subaru, a 2016 Limited Outback. You couldn't ask for nicer people, at Belknap Subaru. They gave us what we wanted within our budget and this car is loaded. Yes! Subaru made a few modifications. Eric Natal was our salesperson and he couldn't do enough. The time he spent going over the dash was greatly appreciated. So if your looking for a luxurious car that can go anywhere and priced right. Go see Eric Natal at Belknap Subaru, he'll find the perfect Subaru for you❣

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great job

by maximus26 on 04/27/2016

It was a pleasure working with Eric Natal. He was not the first sales rep I dealt with at Belknap Subaru but he did a great job going over the details of the vehicle for me and even helped my mother with an issue with her Bluetooth connection in her outback.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

No Pressure...Actually Fun Experience

by SusanGunther on 03/25/2016

Eric Natal made the buying process fun and easy. His humor was refreshing. He found the car that fit my criteria, then gave me an overview of features before driving it. I actually drove the car twice before buying. No pressure sales techniques. After the sale he spent plenty of time reviewing all facets of the car. Thanks for your help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent!

by CodyGile on 02/01/2016

Being a first time buyer, I heard horror stories of buying a new car, but Eric at Belknap Subaru was awesome. I asked about a couple cars via an online inquiry and Eric was super quick and got back to me in what seemed to be a no stress situation. In the time I received multiple emails from other dealerships pushing cars on me, Eric seemed pretty laid back throughout the messages. The whole process was wonderful and i would highly recommend this dealership and Eric.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience

by Maggieb53 on 11/19/2015

After doing online research and stopping in at a couple other dealerships I stopped in at Belknap Subaru and talked to Eric Natal whom also had contacted me online. I found him to be very knowlegable and helpful and best of all didnt try to sell me something I didnt want or need. The price I got for my trade in and the "out the door" price for my new Forester were very reasonable. The rest of the team were nice to work with and never made me feel pressured.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Amazing sales experience !

by Courtney22 on 10/27/2015

Honestly a fantastic experience here at Tilton Subaru with salesman Eric Natal and the whole team. Extremely smooth financing appointment and wouldn't go anywhere else to buy a Subaru. Also very excited that I get to re-visit for all my maintenance appts. Wonderful place and wonderful people. Lots and lots of stars!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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