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McGovern Subaru

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Customer Reviews of McGovern Subaru

4.8
Overall Rating
4.82 out of 5 stars(40)
Recommend: Yes (21) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great Car dealer

by Karen G on 10/26/2023

Salesman Ryan Cyrs very helpful in getting me the car I wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

40 Reviews
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5 out of 5 starsservice Rating

Excellent service. Good diagnostics and timely! Anthony Polito did great

by Pleased eith service on 03/18/2024

They are trustworthy, accurate and from sales to service I recommend them highly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Always prompt and professional!

by Tom B on 12/06/2023

McGovern Subaru in Newington service is always first rate. Absolutely professional and friendly. I’m on my second car with them, main reason being the service. Pricing is more than fair, even a set of tires priced less than the chains. Not going anywhere else.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Quick and easy

by Fatty on 11/18/2023

Everything on time comfortable waiting room can’t ask for better

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Car dealer

by Karen G on 10/26/2023

Salesman Ryan Cyrs very helpful in getting me the car I wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Customer Service is Excellent!

by Brett Collins on 09/06/2023

My overall experience with McGovern Subaru was extremely good. They had a used car on their lot I could not easily find near my home in Maryland at a fair price. Even though there was an unexpected issue, they resolved in a timely manner. So, no complaints. Highly recommend the dealership. Ask for Kyle Soller (Sales).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Not too bad

by Deaf1 on 08/03/2023

Just purchased a used 2019 Jeep Wrangler. Despite being new, Dave Azzo was extremely helpful for I am hard of hearing and he went the extra mile to make sure I fully understood everything. He made negotiating the monthly payments stress free and really appreciated my comfort level. The only con I had was the amount of time I spent waiting for the sales manager and inspection. Dave tried to make sure I was comfortable but he is only one person.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by C on 07/02/2023

Great and professional service. Was kept very informed throughout the process. Would absolutely recommend McGovern.

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great service.

by educ8r57 on 04/22/2023

Kyle Soller went out if his way to make the car buying experience easy. He was both, friendly and professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

McGovern Subaru: Why you should not go anywhere else!

by Bill T on 02/04/2023

Honest shop, great associates, they stand by their work.

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Shout Out to Cheryl at McGovern Subaru

by Happy Customer on 01/15/2023

If you are looking for a new Subaru, check out McGovern Subaru and ask for Cheryl. She is an outstanding sales person -- everything you'll want, professional, knowledgeable, friendly, efficient and patient. You won't regret it!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Friendly, fair, straight forward approach.

by Jon on 12/15/2022

Prompt service; always helpful and prepared in my experience. They support the local mom and pop car wash. Highly recommend.

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

great service, nice people

by ls on 10/11/2022

If repair is large, ask how they can help with cost of required work. i.e. call Subaru and ask them to share expense. Wellingness to give me a loaner car, at no cost to me, so I could get home and go to work. Repair was done within 1 day, service person got back to me with costs, help and time that the car was ready for pickup. Very good experience

  • Recommend this dealer? Yes

1 Comments

4 out of 5 starsservice Rating

Fast service & convenient location

by Pam in NH on 09/19/2022

Taken in 30 minutes before appt and done in no time. Service rep was friendly. A little confused by service timing - car dash message indicated 12,000 mile service due and received a reminder with coupon for 12,000 mile service, but dealership indicated they recommend a different service schedule. Will go back to McGovern at recommended mileage for service.

  • Recommend this dealer? Yes
5 out of 5 starssales Rating

Easygoing dealership

by Debra L on 09/11/2022

very low pressure sales approach will buy my next car there in the future

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Exception service

by Matt on 08/25/2022

Very friendly and effective sales and service department who took care of me through the entire process

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Wonderful Experience

by Judith on 08/06/2022

McGovern Subaru provided a flawless experience. Matt C. was kind and informative. Christian was kind and made a stressful part of purchasing (paperwork) not so. You would not be disappointed with this incredible dealership. Bonus: they love animals :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome experience!

by BCargill on 08/04/2022

A real pleasure to do business with. A dealership that actually cares that you get the car that you want, along with the best deal. Salesman could not have been better, respectful of what I was looking for and more than willing to work to get me the car I wanted. First Subaru, 79 years old, plenty of past car deals, this is by far the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

First Time Leasee

by Kathy Flynn on 07/26/2022

Alex Therrien was my Sales Agent at McGovern Suburu and he was an excellent guide through the entire lease process. He is professional and friendly and very approachable. I had many questions that he answered to my satisfaction. When I picked up my new Suburu Forrester Alex spent close to a half hour going over all the new technological features that my old twelve year old car did not have. I left the dealership feeling comfortable and safe in my new car. Alex was a great Sales Agent. I would absolutely recommend him and McGovern Suburu to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best Car Buying Experience Ever

by S and J Grady on 06/30/2022

Buying our new car from McGovern Subaru was a great decision, we had a positive experience from start to finish. Our salesperson, Cheryl Pierro, was both professional and personable, answered our questions promptly and thoroughly, never rushed us, and took her time to familiarize us with all the safety and convenience systems in our new car. We couldn’t be happier with Cheryl and McGovern Subaru and will be enthusiastically recommending her to family and friends, thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
3 out of 5 starssales Rating

Mo hi

by Carol on 05/24/2022

Don't care enough about customer concerns. I sent an email to Alex he ignored me.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome

by Marie on 05/18/2022

I recently purchased a new vehicle from this establishment they were very friendly and courteous and extremely helpful and very knowledgeable Ryan was great I couldn’t ask for any more I would definitely recommend this dealership to anyone Thanks Ryan great job

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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