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Customer Reviews of Team Nissan

4.7
Overall Rating
4.71 out of 5 stars(85)
Recommend: Yes (40) No (2)
Write a review: Sales | Service
5 out of 5 starssales Rating

Mr

by HuguesGracia on 04/20/2024

I recently purchased a car from Team Nissan. I was impressed by the level of customer service that I had received from everyone I had interacted with. A special thank you to Peter to Nick for having gone the extra mile to keep me satisfied. I would definitely recommend them to anyone that is interested in purchasing a car.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

85 Reviews
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5 out of 5 starssales Rating

Mr

by HuguesGracia on 04/20/2024

I recently purchased a car from Team Nissan. I was impressed by the level of customer service that I had received from everyone I had interacted with. A special thank you to Peter to Nick for having gone the extra mile to keep me satisfied. I would definitely recommend them to anyone that is interested in purchasing a car.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by pduggs33 on 04/01/2024

Mary B. was my advisor and she was great! Very easy to deal with and provided amazing service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Team.nissan manchester awesome service

by Carrases on 03/21/2024

Service Dept , awesome customer service and on time ,do what they promise and able to work.with customer no pressure . Look for the best interest of customer . Friendly enviorement . A+

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

3 out of 5 starsservice Rating

Tire replacement

by KevinMa on 03/18/2024

The Nissan team is always polite, professional, and timely. Yet, I have an issue. I just replaced tires for $600. The replacement isn’t the issue. My Nissan has 26,000 miles. I can assure you I’m not driving like an 18 yr old. I drive 9 miles back and forth to work. I’m actually 5000 miles under my lease agreement. A good set of tires easily lasts 45-55,000 miles with good driving habits. I’m at half of that total. Those are either really bad tires, or I’m lying about my driving habits. I was offered a new rental, but I’m positive my monthly payments would increase from $406/mo to over $500. Plus, first month down, registration, maybe? Insurance bump. At this time, I’m not in the mood for these changes. I just think tires with normal driving should be lasting well past 26,000 miles.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Nissan 2024 Frontier purchase

by CoronaDuke on 02/13/2024

The sales team was very professional, understood what I was looking for and was able to get the truck I needed on the same day. There was no hard sell and they also gave me a very good price on my trade in. I would certainly return to them for my next Nissan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Recent oil change

by Shannon on 01/30/2024

In and out quickly. Fair price and helpful friendly staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Quality Dealer service

by Bklyn Barry on 01/13/2024

Dependable quality dealer

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Team Nissan dealer Manchester, NH

by satisfied on 01/09/2024

This was the second time I had my Leaf serviced at this dealership. Everybody at the service department was friendly and explained what needed to be done and the total cost of the service. I am very pleased with my experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

State inspection

by Jennifer on 01/01/2024

Nice and helpful with coupons

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Kris Dragon

by msggregory on 12/23/2023

Kris and the whole team at Team Nissan made the experience smooth and easy! Had to wait 2 weeks to p ick up the car. Car was ready to go when I got there ! This is my family's 3rd vehicle from there. Wife Sherri 2 Armadas and now a Rogue for myself. Thanks Kris for all you did to get me the right deal.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Loved my experience at Team Nissan!!

by KathrynG on 11/22/2023

I can't say enough about how excellent my experience at Team Nissan in Manchester was and if I could leave more than five stars I would. I was dreading the car shopping process but had to do it. My fiance and I stopped in just to look around. Ali greeted us and he was so helpful! There was no pressure, he just genuinely seemed glad to assist us in looking. After a test drive we went inside the dealership and met Jim and he was incredibly helpful and very transparent with all of the numbers, again without pressure, he just wanted to make sure we had all of the information we needed to make whatever decision we felt comfortable with and gave us plenty of space and time to talk things over. There was no haggling, pulling teeth, ripping my hair out frustration, just He also offered me more for my trade in than I expected which was amazing. Once I decided to go ahead with my purchase we worked with Jacob in the finance department and he was also great and explained everything so well. I got a great warranty and feel confident about the vehicle. It was ready to be picked up much more quickly than I expected (the very next day). When I struggled to find the Title to my trade-in Jim helped me tremendously once again. Ali took great care to ensure everything was in order and all I had to do was get into my purchased vehicle! I feel wonderful all around about doing business at Team Nissan and would recommend them to anyone shopping for a vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

service

by Jackie2023 on 11/20/2023

Breaks and routers/inspection and a few other items done. I would prefer, however, they they used in house rides to/from work while services being provided. Not that my experience was unpleasant necessarily but I did not like using the Lyft service. No accountability for who is picking you up or dropping you off in my opinion.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Rand

by Wolfman on 09/22/2023

Repair went well.Had to overnight and had car repaired the next day like they said.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

5 stars

by Dgarneau on 09/06/2023

UPDATED REVIEW A previous miscommunication that felt stressful was completely resolved and I am so pleased with the professionalism of Team Nissan, and the respect that they have given.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starssales Rating

0

by Dgarneau on 09/02/2023

If I could give 0 stars, I absolutely would. Not even worth the headache and miscommunication.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

2 out of 5 starsservice Rating

NEW NISSAN DRIVER

by Ben Beato on 08/25/2023

Recently purchased a Nissan Rogue and all went fine for the first week. Then out of the blue one morning as i heading out to work l, the Rogue would not start, no power. I had to jump it to start the engine. Once engine waa running, then stalled completely in the middle of the road as I was getting out my driveway. Despite engine running, It would not accelarate forward or backward, giving all kinds of warnings on the board, including the emergency break to park. To make the story short, after disengaging the emergency park break continously, it would still not move in any direction or accelarate. I called Nissan for assistance, as a new buyer i included all service work and road assistance. To my surprise the experience was so poor and they actually had me call their towing sevice directly to move my Rogue. They didn't even bother to help troubleshoot the issue instead insisting I had to bring it in. Then they would determine what was covered or not in my service agreement with them once they know what was wrong with the Rogue. They acted as it I wasn't even in their system,l as I had to repeat several times that I got this Rogue out of the dealer just a week or so ago. As I'm waiting for the towing truck, it occured to me to reset settings on the board to factory reset and that cleared the warnings, allowing the Rogue to take the shift gears and move again. In the end, i drove the Rogue to the dealership myself. they still do not know why it wouldn't move or the reason showing all this warning after the jump start. They said the battery was faulty and had to be replaced. Seriously on a vehicle just purchased a week or so ago?. I'm so disappointed with what should've been a smooth service experience as a new customer. I was super late for work and on top of it not a even a rental was suggested so I can go to work that day. Instead they made me wait in the lobby while they check the vehicle. I asked my sister to pick me up and drive me back home so that I can at least attend an conference call for work that day😒

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by Doug DeCosta on 08/18/2023

Outstandinh. Drew Medirous, exceed my expectations

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service & Very Professional Staff

by Tweetie on 07/18/2023

I always use this place for services on all my vehicles. Again another awesome job, pricing was great & their staff is very professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

2022 Altima Services

by Jerry58 on 06/30/2023

Drew from service was excellent and very nice guy

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Yesterdays service

by Shannon on 06/29/2023

Service was done quickly at a great price. This place is the best!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

oil and tire rotation

by forget it on 06/23/2023

on time and good service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

About our dealership
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Languages Spoken (2)
English
Spanish