Customer Reviews of Irwin Hyundai
Outstanding service
byon 02/27/2023
We recently bought Hyundai Santa Fe from Irwin Hyundai. I worked with Tom Whitney, he provided excellent service right from the beginning. He is very professional, helpful and extremely kind. As I come from out of state, he ensured all paper work is done over the phone and provided me with the best car buying experience. There was no pressure to buy any add-ons or warranties and you just pay the price of the car. Amidst his busy schedule, Tom took time to explain all features of the car. I’d recommend anyone to call Tom if you are planning to buy from Irwin Hyundai
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Outstanding service
byon 02/27/2023
We recently bought Hyundai Santa Fe from Irwin Hyundai. I worked with Tom Whitney, he provided excellent service right from the beginning. He is very professional, helpful and extremely kind. As I come from out of state, he ensured all paper work is done over the phone and provided me with the best car buying experience. There was no pressure to buy any add-ons or warranties and you just pay the price of the car. Amidst his busy schedule, Tom took time to explain all features of the car. I’d recommend anyone to call Tom if you are planning to buy from Irwin Hyundai
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Unbelievable service!
byon 02/05/2023
The service provided by Irwin Hyundai is amazing, and truly second to none. I love my Hyundai, but it is the service department that will always keep me coming back to Irwin. Kaylynn treats you like (better than) family. When my car battery died and I was stuck in -15 degree weather, she was a lifesaver and I can't thank her enough.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Passed inspection
byon 02/05/2023
Kaylynn kept me updated during my inspection as to when it was ready
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 01/25/2023
Great customer service here! Kaylynn was extremely helpful on the phone and in store and went above and beyond to help me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service satisfaction!
byon 07/24/2022
I dealt primarily with Steve from service. He and his team promptly looked as my car as soon as it was dropped off, let me know the issues via a video and breakdown sheet. He is super friendly, knowledgeable, and ready to help. I was amazed at the prompt diagnosis.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Splendid Service!
byon 07/20/2022
I brought my car in to be detailed. I was unsure as to which package to buy and decided on #5. I was thrilled with what my car looked like when done! It is a 2013 and looks brand spankin' new! A big thank you to Bob Cote and his crew.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Recalls handle quickly
byon 03/03/2022
The dealership has a unique way of selling vehicles (Read their sales philosophy). Found buying a vehicle very easy and fun. This service was a recall for a trunk latch. It was replaced quickly and the work was percise.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 02/25/2022
Very friendly, amenable to a change in plans, alerted me to a recall.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
best service in town
byon 02/16/2022
Excellent service as always from Bob Cote. He goes above and beyond to meet customers needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service team
byon 01/14/2022
Went in for my first scheduled maintenance, and was immediately greeted by Bob Cote. He was very pleasant and polite, and dispatched my vehicle immediately to the technician. My vehicle was finished in about 30 minutes, and I was on my way home with a free car wash coupon. Bob, and the service team at Irwin Hyundai made my day! Thank you for a job well done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bargain Hunter
byon 12/23/2021
I wanted to get some winter tires so I stopped in at the Hyundai dealership. Usually, I see Bob at the check in window. Bob is always so pleasant and helpful. Well, he did all the research and explained the benefits of each tire. I went with the tires that Bob recommended. I couldn’t be happier. With the kind of service I got from Bob, I will definitely return whenever I need service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Will definitely be back
byon 12/21/2021
Great friendly service. Safety protocols in place Never have to wait long. Highly recommend.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Years of Great Service
byon 12/18/2021
We have going to Irwin Hyundai to service both cars, Hyundai Santa Fe and Toyota Matrix, for years. Have found them friendly, helpful, courteous and above all else reliable always delivering on their promises.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Perfection
byon 12/15/2021
Bob Cote at Irwin Hyndai is 100% professional - exceptional personality - he obviously cares that the customer is satisfied . He notified me of all procedures before they started the solution. He then made sure I understood what procedures the technician performed, and made sure I was happy. I couldn’t ask for better service. I came to Irwin Hyundai because other dealers made up things to fix, charged me, and didn’t fix it. Irwin performed my repairs on time, and no hidden costs - unlike others who give huge surprises when paying the bill. Bob is my go-to guy when I need service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Review
byon 10/06/2021
Fantastic as always. The service team is why I drive an hour.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Treated with respect
byon 09/30/2021
Had appointment for 11 but didn't get serviced until 1130. They apologized and made effort to adjust final bill accordingly. Thanks for the concern it was appreciated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bob at service was great.
byon 09/23/2021
My service appointment was scheduled quickly and Bob and his team had my car done quickly. They are very friendly and professional at Irwin Hyundai. I would highly recommend them
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great service
byon 09/15/2021
As always, the service team at Irwin Hyundai are so helpful and pleasant, in and out in no time at all!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Nice visit
byon 08/11/2021
Very well professional people
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Rober . Always is pleasant to work with and is extremly helpful, & listens.
byon 07/28/2021
Clean dealership, courteous, gives me a printout of all work completed on my vehicle. Tells me about any work that may have to be completed on my vehicle so I can make an educated decision.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Never a hot seat don’t sit long enough to get one.
byon 07/12/2021
Bob Cote is one of a kind. Very nice personality and very helpful. Any problems I could of had were fixed without any worries to me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New Hampshire’s Favorite Hyundai Specialists...
When you’re shopping for a brand-new or pre-owned Hyundai in Laconia, NH, bring your shopping list to Irwin Hyundai. Our product specialists will help you find your perfect car—even if we don’t have it in our inventory—because your happiness is our priority.
It Starts With Value...
As a smart shopper, you always look to get the most value for your money. We do too: by prioritizing overhead expenses, we can focus on giving you the best deal possible on your vehicle. Our Live Market Pricing technology gives us real-time pricing information from competitors within 100-250 miles so that we can confidently give you the best price on your new Hyundai. We’ll also make sure you’re getting the best value on your trade-in by providing a professional appraisal and showing you what the actual cash value of your car is, not the trade-in value.