Harvest Auto & Machinery

by BeckieW on 02/18/2018

Harvest Auto is great when they are trying to get you to buy a car, they are nothing but empty promises. We bought a car from them and were promised that the issues with it would be fixed properly. Keep in mind that these were known issues with the car to begin with. They said it would be fixed before we drove off the lot. Haha,...no! Half way home, check engine came on. They said they'd fix it AGAIN, their mechanic had it for over 6weeks, got it back and STILL NOT FIXED. All they did was put silicone on the rear main seal to mask the problem but to make matters worse, their mechanic put the wrong transmission fluid back in the car. So we get the car back, and now we have a car that still leaks oil, and that has a shot transmission and they aren't doing a single thing about it when it was their mechanic that ruined the transmission by using the wrong fluid. We didn't even get to drive the car long enough to need an oil change. Now it sits at our mechanic's shop and it's useless. My husband went and put up a negative review to warn others about how they treat their customers and a few days later, we received a call from the dealership. We were thinking they were calling to make things right, but it was just the owner calling to harass my husband to take down his review so they could keep their high ratings. It had nothing to do with how they were sorry for selling us a lemon, not keeping their promise and that they wanted to make it right. It was just to try and clear their name. They don't care about their customers, they just care about making a buck. Sad thing is is that, we have texts with the employees there, promising to get the issues taken care of and photos of the silicone on the rear main seal and they STILL don't want to make it right. I will continue to give this place bad reviews on every site possible and we have been warning everyone about the customer service at Harvest. We have family members that do a lot of farming and they are always asking where to get machinery and we are sure to tell them to steer clear of Harvest and to tell all of their farming friends the same. One way or another, we will do what we can to get the word out about Harvest until they decide to step up, admit they are wrong and resolve this with us. They are [non-permissible content removed] and make promises that they never intend to keep in the first place. I hope this review saves another person from getting reeled in to buying a vehicle from them.

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