INFINITI of Omaha

by MinNebraska on 09/02/2013

I called to Infiniti of Omaha to inquire about the QX56. I have driven Suvs for the last 10 years but have never owned a QX56. Jose answered the call and after answering a few of my questions, inveted me out for a test drive. When I arrived I was greeted to a QX56 that was pulled up t the front waiting for me. Jose went over all the details and we took it for a test drive. Jose asked a lot of questions about my needs and my driving habits. The topic of switching to a full size car over an SUV came up and Jose pulled up a one of a kind M. After taking it for a drive and demonstrating all the features. I fell in love with the car. Jose was able to work out a great deal for me and I drove away a very happy lady. His post sale follow up has been wonderful as well. Stop in and see Jose, he will take good care of you.

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by DJohnson1911 on 09/01/2013

Sales representative, Kelvin, was so much help at Infiniti of Omaha. My wife needed a safe and reliable vehicle because ours was on its last leg. Kelvin took the time & researched all over the area for a suitable vehicle that met our needs, He didnt pressure me at all into buying something I didnt like. Rian in the finance office is AWESOME. He made everything simple and easy. I would highly recommend Infiniti of Omaha to my friends and family. Great job guys! Keep up the good work.

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by Gsedandad on 08/30/2013

Stopped in to check out the G37. They are running a $299 special that was hard not to check out. Jose filled me in on the details and explained how Infiniti takes care of their customers. I picked the car I wanted out and Jose made it very simple and easy. He got me to a payment that I was comfortable with and I even got a check back for my trade. There is no other luxury brand out there offering the most bang for the buck, and there is no other honest sales person like Jose. I have recommend him and his dealerships to every one of my friends and people that have asked about my car. When my lease is up, I am going to upgrade to a new Q50 with Jose.

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by G37family on 04/26/2013

Bought 2 G37 sedans back in February from Jose at Infiniti Of Omaha. We took advantage of the lease special that was going on and couldn't be happier. Jose gave us a call earlier this week to let us know that our first service was approaching. The follow up that has been done has really stuck out to me and I thought I would share. If your looking for a different kind of car shopping experience, this is the place to visit. Keep up the good work!

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by finalfantasy on 04/25/2013

Bought my first car at Infiniti of Omaha from Jose. I was looking for a sports car and he had an 06 g35 and it was a stick. He explained were the car came from and all of the service that was done. He showed me a Clean carfax and that it was a one owner.  All the service had been done at Infiniti and it was traded in on a new Infiniti. I told him what I was looking for in a payment and he figured it out for me and didn't waste my time. I took the car home the same day and he as followed up with me a few times. The service was great and I even bought on extended warranty for what I believe was a fair price. So glad I stopped in, my friends are jealous.

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by Raela on 12/04/2012

I've been a Mercedes owner for the past 12 years but our last deal went south so I decided to look elsewhere. After my visit and test drive of Lexus' and X5's, I stopped at Infinity of Omaha. Jose was a previous sales guy for my brother in law's purchase so we ultimately wanted to work with him. Although it did take some going back and forth on the deal, I am now a proud owner of a 2013 JX35 and so far LOVING it!! Jose was professional and personable and really listened to my needs and wants. He went ABOVE and beyond to find me the right car at the right price!! If the sales experience is similar to what I'll experience as their customer in service needs, I'm looking forward to being a definit Infinity owner and hopefully working with Jose again!! I've got my eyes on the QX for my next purchase:)

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by SpringfieldG37 on 11/23/2012

We recently bought a G Coupe from Infiniti Of Omaha and had a wonderful experience. Jose was our sales rep and he made sure the G Coupe was the right car for us. He was very knowledgeable and knew how to treat customers. We had been shopping around at other dealer ships and most left something to be desired. Infiniti of Omaha has earned my business for life.

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by gwillis927 on 11/19/2012

i stopped at Infinity of Omaha to look at a FX35. Zach was VERY knowlegable and answered all of my qeustions. It was a great experience.

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by jmcgovern1 on 11/14/2012

we recently purchased our second Infiniti from Infiniti of Omaha from Dan B. I drive over 100 miles a day so I need a car that is comfortable and reliable--fun to drive is just an extra plus.

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by AGarvey2013 on 11/12/2012

I wandered into Infiniti of Omaha just wanting to look at the new JX37. I got the luck of the draw in sales people with Dan B. He showed me several of these new vehicles on the lot and was very patient with all my questions and concerns. I decided to test drive the vehicle and from there I was hooked. He addressed all my concerns and as a single older female customer made me feel very comfortable. He was professional, friendly and knowledgeable on this vehicle. Although I would have loved to buy one immediately they did not have the model that I wanted at the dealership. No problem though because an order was put in that day to be delivered in a couple of months. I received my vehicle ahead of scheduled delivery and Dan made sure that I knew exactly all the key items I needed to learn before driving it off the lot. I was never pressured to get anything I did not want to have on the car and now after driving it for a couple of weeks I am glad that I decided to get the JX35. Dan is the best car salesperson I have worked with in years. He made sure that I knew exactly what I was signing up to with my deal. His entire purpose was to make my deal one I could be comfortable with. I would recommend him highly for any one purchasing a vehicle from Infiniti of Omaha. My experience was a great one that I will not forget anytime soon. I look forward to having an excellent relationship with this dealership in the future. Telling all my friends and family of my positive experience and if anyone shows any interest at all in a possible purchase for themselves, I am definitely recommending they work with Dan B. so they can also be treated like I was.

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by cjws on 11/12/2012

We recently purchased a second car from Dan B. at Infiniti of Omaha. He called us when he found what we wanted and he was right on. I love the car and we were treated as friends, not someone to shake down as at other car dealers. The price was right, the car was right and we were on our way in no time. Thanks, Dan, and Infiniti for taking such good care of us.

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by jelb4451 on 11/12/2012

We worked with Dan B. on the purchase of our 2013 JX. Dan was the ultimate professional. He was very helpful with the knowledge of the vehicle and made the purchase of our infiniti an overall great experience. My wife wanted a lexus but due to Dan's professionalism we went with the JX. We are very happy with our decision!!

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by Sonya_k on 09/28/2012

I have leased many cars from the performance dealerships and have always had a great experience but I must admit the Infiniti line does give you a much more "upscale" treatment. When I picked my car up it was in a room all cleaned up for me. They took all the time I needed to go over everything. Heather even came to my house to help me program my garage door. She went over and above anything I expected!! I will be leasing from them again for sure!

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by teachr2b on 09/12/2012

I came into Infinity a few weeks ago and what an experience I had. The staff were friendly and attentive. The environment was inviting and professional. I felt comfortable and at ease at the Infinity of Omaha dealership. I worked with a salesman named Max Lyon. He was very professional and knowledgeable about the G37X that I was interested in. Max answered all of my questions about the car and informed me about certain aspects of the car that I was unaware of. He took his time and was very patient with me. I have not yet made a purchase but will be back in the future and hope to work with Max again.

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by honest10 on 02/25/2012

My wife and I have leased and bought vehicles from Infiniti of Omaha. I ventured out and purchased an Audi last summer and had a terrible experience at Stan Olsen in Omaha. I talked to Heather Ray and she kept in touch with me regarding their vehicles until we found the right car to trade in for. I won't buy a car anywhere else. We have worked with Dan and Heather before and they simply do not use pressure tactics or play "used car salesmen" games. They don't pressure you, so don't expect to pressure them. It's a great experience. Dan put us in a loaded M35 for the price of a Passat. After my experience at Audi last summer, I learned my lesson. I highly recommend Dan, Heather and their service department. We currently lease, own, and service three vehicles with this dealership and I just wouldn't go anywhere else.

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by autographk on 02/24/2012

I bought a 2012 Infiniti G37x from Heather Ray. Start to finish, it was one of my most enjoyable car buys ever. We went back and forth on the price a couple of times over the phone, and the deal was done by the time I got there. I was surprised how quickly the paperwork got done. Heather was outstanding in walking me through the new car, setting things up, etc. Highly recommend!

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by asrial32 on 02/24/2012

I had purchased a 2010 FX50 (Slate Blue) at Infiniti from Heather Ray. I was also helped while she was out of town by James Deahl who was top notch! I just wanted to take the opportunity to express both mine and my husband's gratitude for the friendliest and most professional manner your dealership extended to us. I have to admit that purchasing a car at Infiniti of Omaha with sales professionals such as yours was one of the most gratifying experiences I have had. Our salesperson Heather/James took their time with us and was patient - to be sure we got the right car for our needs. The finance department was a pleasure to deal with as well. We never felt pressured. He took us through the financial contract and extended warranty portion, which we also purchased, with expert care and professionalism. I can honestly say that although we live a little over an hours drive away, we would not hesitate to return to Infiniti to purchase another vehicle in the future. Thank you for a wonderful deal and experience.

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by imbored311 on 09/02/2011

Sales staff was friendly & helpful, but the pricing was terrible. After doing research through Edmunds & other websites, I knew the exact price I should pay; however, the dealer wanted $3k more than TMV. In addition, their trade-in offer was equally ridiculous. They offered $3k under edmunds, kbb, and nada values. I guess this dealer only sells cars to people that do no research before buying. Oh well...I was able to get the deal I wanted elsewhere. If you look at this dealer, make sure you research & get quotes from other dealers.

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by kg41 on 06/27/2011

After researching pricing options online from multiple sources, I felt confident enough to go in and discuss pricing options on the Outlander Sport I wanted. Heather Ray was very easy going and non-pressuring, which I greatly appreciated, however I was only at her desk for a short 20 minutes because there was no budge on the price. I walked away discouraged as that number was nowhere near the numbers I found while researching. Shortly after I arrived home, I had an email with a newly negotiated price, but still nowhere near where I wanted to be. I then put myself in contact with the Lincoln Mitsubishi dealership, who sent me home in the exact vehicle I wanted for the price I was willing to spend- the price that the Omaha dealership wouldn't go near. While the staff at Omaha was friendly and helpful, the lack in interest to negotiate a reasonable price will keep me from recommending them further.

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by newing on 06/23/2009

We went to Infiniti of Omaha to find a replacement for the aging Malibu in the household and to look at a Mitsubishi.. After we drove it we parked it next to a 1995 MB C240 4matic. Looked at that car wishfully then came home and looked at other makes. Went on Edmunds and discovered we might have stumbled across that elusive buy of a life time. In 2 1/2 hours ED and the team at Infinity of Omaha had us on our way! This is the most together team of people that I have had the fortune to work with in a car purchase in 50 years of car buying. The auto is just as represented. We had pressure from other auto dealers to react now. The team at Infiniti set the car aside to give us the time to to research it and had it ready to roll by the time we were through with the business office.

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by derrickberra on 05/14/2008

I went to this dealership about 4 times because I was interested in leasing a 2008 EX35. The third time I went I was actually planning to lease the vehicle that day if we could negotiate a deal. I had done my research in advance and calculated what I thought was a fair deal. When I asked the salesman about driving the vehicle with the color and interior that I wanted, he said "well you already drove it." I said that I would like to drive the vehicle with the color and interior that I liked and he said that they all drive the same but reluctantly brought me the keys. Prior to this visit the salesman had e-mailed me with what the down payment would be for the monthly rate that I needed. After returning from the test drive he met me outside. I offered him $500 less than the down payment he had faxed to me and he replied that they were down to their bare bones offer with the figures he had faxed to me. He said that they really were not going to make any money off of the deal. They were just wanting to get more of them out on the road so other people could see them. I then increased my offer by $200 and asked if he would go ask the sales manager. He never invited me inside. He never once on any of my 3 visits asked me to sit down in his office. He seemed angry when he came back out and said no deal. He told me to think about the original offer and then walked back inside. I hung out for a little while thinking maybe he would come back out and try to negotiate something but he never did. I called a dealer in Kansas City when I got home and my down payment ended up being $500 less than I had originally offered the Omaha dealer. They also included the purchase of the license plates for the first year in my down payment which saved me another $400 plus dollars.

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