Dave Sinclair Lincoln
Customer Reviews of Dave Sinclair Lincoln
Great Service
byon 05/05/2022
I purchased my 2010 Lincoln Navigator L in Chicago IL and brought it to Dave Sinclair to have it checked out and purchase an extended warranty. Their computers were down for maintenance at the moment and I was going to have to come back (which was not an option for me). The Service Warranty rep. Came out to my vehicle took pictures of my mileage (which was less than 100k at that point) and assured me all was well. Well it was better than that because by the time he got back to his desk the system was back up and running, problem solved warranty acquired. A few months later my load leveling sensors went out for my rear end (Lincoln does not produce them any more) my service tech Alex found a set of high quality aftermarket sensors and made the repair. This was the second time that The Dave Sinclair Service Team went above and beyond to repair my vehicle (they previously had a hard time finding my drivers side mirror that would no longer fold automatically). While they may be understaffed (pandemic related) and parts are slow in coming they won't make you an appointment without having your parts or an expected delivery date and they are extremely courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 05/05/2022
I purchased my 2010 Lincoln Navigator L in Chicago IL and brought it to Dave Sinclair to have it checked out and purchase an extended warranty. Their computers were down for maintenance at the moment and I was going to have to come back (which was not an option for me). The Service Warranty rep. Came out to my vehicle took pictures of my mileage (which was less than 100k at that point) and assured me all was well. Well it was better than that because by the time he got back to his desk the system was back up and running, problem solved warranty acquired. A few months later my load leveling sensors went out for my rear end (Lincoln does not produce them any more) my service tech Alex found a set of high quality aftermarket sensors and made the repair. This was the second time that The Dave Sinclair Service Team went above and beyond to repair my vehicle (they previously had a hard time finding my drivers side mirror that would no longer fold automatically). While they may be understaffed (pandemic related) and parts are slow in coming they won't make you an appointment without having your parts or an expected delivery date and they are extremely courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2017 explorer
byon 04/18/2022
Excellent in every way!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Sinclair Lincoln - Great combination of Quality, Service and Value
byon 03/09/2022
We have purchased from Sinclair Lincoln for over 40 years. We have always been quite pleased with the friendliness, cooperation, trade values, and overall service. Our recent purchase of a 2022 Nautilus was again an excellent transaction. Our Sales Representative Tom B. was outstanding in every aspect. Sinclair G.M Megan was a personable and great ambassador for the dealership. Thanks for another wonderful transaction.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A Pleasant Surprise
byon 03/03/2022
As my husband and I walked up to the front of the Dave Sinclair South County dealership, there stood a car salesman welcoming us in at the front door. I looked at my husband saying, "Oh great, an overzealeous car salesman ready to pounce!" He reminded me of a golden retriever standing at the front door, his tail wagging at record speed as he saw his "master" turning into the driveway. The salesman was Denny Willard. After getting acquainted with him, what I thought was going to be a stressful, pushy, and unpleasant experience was the COMPLETE OPPOSITE! He was professional and courteous. He listened patiently to me as I explained what car I was looking for and then he went to work finding it! I never felt any pressure from him. It was as if I was buying a car from a trusted family member. I have bought a few cars in my day and I never felt as relaxed and assured then buying a car from Denny Willard! If anyone I know is looking to buy a car I will be recommending Denny Willard hands down! I am now a happy owner of a beautiful Lincoln Nautilus thanks to Mr. Willard!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
lincoln aviator
byon 01/21/2022
The time and help of the salesman was very helpfil
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
service on my Lincoln 2018 mkc new battery installed
byon 01/11/2022
I always get good service with Dave Sinclair I have dealt with them for several years and would not take my car any where else
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Dave Sinclair Lincoln
byon 12/01/2021
We had an excellent experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sinclair Lincoln
byon 11/05/2021
Excellent, as always!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Supreme
byon 11/04/2021
Great service and professional and on-time, too, at Dave Sinclair Lincoln. All was done exactly as promised and it is good to know that I can count on them to keep my Lincoln in tip-top shape. Cudos!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tears of sorrow and joy
byon 10/28/2021
Knowing full well that my 2015 Ford Explorer with 200,485 miles on it needed money invested in it to get past the inspection, I tried to get it down the road a few more miles. On my own and decided that it was a better option for me to trade it in on a 2018. The service department just helped me get there! The Sinclair family is the greatest! I recommend them to everyone!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Dave Sinclair Lincoln
byon 09/23/2021
As usual, an excellent experience with Dave Sinclair Lincoln. We recently had to have the water pump in our 2010 Taurus SHO replaced. From the moment we dropped it off until we picked it up, the DSL team took care of us and delivered on time as planned. I highly recommend them for all of your car care needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
MKX Review
byon 08/20/2021
Service call due to recall. Service was speedy and even washed my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 08/13/2021
Billy the service manager did a good job of corecting all the issues that came up
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 08/09/2021
Staff was professional and addressed all service issues.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Love my new lincoln
byon 04/27/2021
Great car,great dealership,fast, friendly, our salesman listened to what i was looking for,had one in stock,test drove it loved it and got a good trade in. Whats there not to like?
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service at Dave Sinclair Lincoln - St. Louis
byon 11/13/2020
Arrived for my scheduled appointment. Service order writer gave immediate attention, gave the time estimate for completion of the service call. Seamless quality service performance, Customer waiting area was appropriately distanced for COVID safety, mask wearing by customers and staff. Service completed within the estimated time - received overview of service performed, quick friendly response from the cashier - porter brought my vehicle to door maintained the appropriate distance and sent me on my way. Enjoying my current MKX and looking forward to my next Dave Sinclair Lincoln.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
best dealership ive ever been too!
byon 09/09/2020
always polite ,always professional,always done right! leave with a clean serviced car,been to many other dealership through the years,when you go home check the oil its sometimes a quart low,and one time at Weber my new car was a quart over!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fast and friendly
byon 09/04/2020
Went in for a recall and oil change. I was in and out in about an hour with tire rotation and car wash.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Michael Dambach
byon 08/03/2020
Very professional, courteous sales experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Dave Sinclair south, St. Louis, MO
byon 06/29/2020
Pleasant & cooperative
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 06/18/2020
Personal service and delivery
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments