Skip to main content
Today 8:00 AM - 6:00 PM

Customer Reviews of Baldwin Toyota

5.0
Overall Rating
5 out of 5 stars(349)
Recommend: Yes (22) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Excellent!

by Joseph on 10/11/2022

Richard went above and beyond to help us get into the car we loved . He is a genuine person and an amazing sales guy. Would send all my family & friends to him

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

349 Reviews
Sort by:
5 out of 5 starsservice Rating

Stand Up Crew

by Wayne on 10/15/2022

Accommodating people, from the service desk to the parts counter to the sales staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent!

by Joseph on 10/11/2022

Richard went above and beyond to help us get into the car we loved . He is a genuine person and an amazing sales guy. Would send all my family & friends to him

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

new tacoma

by Jack on 09/30/2022

Very easy to purchase a vehicle from this dealer. Sales person John Walker took care all my needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Geraldine on 09/25/2022

Loved dealing with Kenya. Very considerate,knowledgeable & efficient. Thank u for the loaner vehicle. Very good experience

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great experience.

by Jamie on 08/28/2022

Great service and honesty. Salesman was personable and straight forward.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience.

by Austin on 08/19/2022

Efficient. Above and beyond to familiarize us with all the special features of the Highlander. Very friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Good experience

by Linda on 08/13/2022

Salesman is friendly and knew the vehicle. He was patient and helpful explaining the operation of the vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Kim

by Kimberly on 08/04/2022

The service ladies were very professional and personable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New car buyer

by Bill on 07/25/2022

The very best dealership car buying experience I have ever had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great easy to work with sales person

by Michael on 07/21/2022

John Walker as a Toyota sales person goes out of his way to keep us informed and to get us the exact car we wanted from Toyota. He is very easy to talk to and keeps us informed every step of the way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

It was a great experience and customer service was outstanding

by Jennifer on 07/17/2022

Tim Truelove was prepared for us and Robert Sandage in financing went above and to assist me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thank you, John & Baldwin Toyota! Truly the best of the best experience!

by Caleb on 07/05/2022

I couldn't have asked for a better salesman and person when finding a new car. John is one of the most genuine people I've ever met. He knew who I was as soon as I walked in the door, made the entire process fun and less stressful, and was eager to show be all the bells and whistles of my new vehicle when it arrived. I can't thank John and the Baldwin team enough for their genuine interest in helping me, and I couldn't be more excited to have my new vehicle. John was truly the best of the best, such a huge blessing in the current climate of car shopping, and so was the finance manager when it came to all of the paperwork. I will come back to Baldwin for any future trade-in or purchase in the future and continue to recommend their outstanding service to friends and family. Thank you so so much!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Car purchase

by Dana on 07/04/2022

Very nice staff and helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Courteous service.

by Gerald on 07/01/2022

Fast,courteous and reasonable prices.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Extremely satisfied

by Chris on 06/29/2022

My experience was absolutely great, I was welcomed and treated with respect. I initially wanted to purchase a vehicle that was a different color but one could not be located, I don't fault the dealer for this, but that would be the only disappointment with the experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Rating

by Kathy on 06/20/2022

On time and fast service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Tracy on 06/18/2022

Your dealership always goes above and beyond to provide great customer service. You pick my car up and bring it back to my place of employment. I greatly appreciate it.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Car buyer

by Robert on 06/15/2022

Baldwin is the best line of dealerships.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Everything is great

by Sherry on 06/12/2022

Great staff working and also honest and will listen to what you have to say

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great dealership

by Sharon on 06/07/2022

Tim in sales and Robert in finance are just really good people to work with. Everybody was friendly and honest and just normal people.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Happy Camper

by Kenya on 05/19/2022

Very professional experience smooth easy very friendly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

Videos
About our dealership

Baldwin Toyota offers a Pro Certified Lifetime Warranty and no admin or doc fees. We also offer courtesy vehicles and drop off and pick up for our service customers. Baldwin has been proudly serving the area on Hwy 67 South in Poplar Bluff, MO for over 40 years!

What sets us apart
Lifetime Warranty on New and Used Vehicles Courtesy Transportation and Drop Off/Pick Up Services No document fee and no extra charges
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop