Mungenast Lexus of St Louis
Customer Reviews of Mungenast Lexus of St Louis
Recent Pre-Owned Purchase
byon 02/29/2024
I recently purchased a pre-owned BMW for Mungenast Lexus. It was a wonderful experience. The dealership was modern, clean and beautiful. The sales associate (Sherry) was very helpful and the experience was very positive. I would highly recommend Sherry and Mungenast Lexus. My wife will be looking for a car next year and we will certainly be heading back to Mungenast to take a look.
Recent Pre-Owned Purchase
byon 02/29/2024
I recently purchased a pre-owned BMW for Mungenast Lexus. It was a wonderful experience. The dealership was modern, clean and beautiful. The sales associate (Sherry) was very helpful and the experience was very positive. I would highly recommend Sherry and Mungenast Lexus. My wife will be looking for a car next year and we will certainly be heading back to Mungenast to take a look.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Golden Rosie
byon 01/17/2024
Everyone at Mungenast were very friendly. Michael does an outstanding & organized job of providing complete sale.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Easy to work with!
byon 09/29/2023
Emmanuel was professional and respected my time with my initial inquiries on the new RX. During our negotiation on the purchase, he kept the conversation focused on what I was looking for and did not spend time trying to sell me additional items that I had no interest in. Great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service
byon 09/01/2023
Dependable service. Service rep,Gil Khan, was exceptional. Will ask for him in the future. Highly recommend the service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil
byon 08/16/2023
Totally trustworthy. This hour and forty minute drive was only for an oil change, but it was worth it to have my 2012 LS-460 servicing performed by competent and knowledgeable hands that is not available in my local area. It is a bit pricey, but worth it to me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service was completed on time and to my satisfaction.
byon 05/29/2023
Quality service, comfortable waiting area.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great customer service
byon 05/07/2023
This was my first visit to Mungenast Lexus. My service advisor, Andy, was very polite and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thank Lexus!
byon 03/01/2023
Fixed something that was brought up before , but wasn’t fixed before warranty exp. appreciate the honesty,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Vehicle/Service
byon 02/21/2023
I visited Mungenast to lease a 350NX and ended up financing a purchase. Spencer O'Brien was great in helping me find an available model from another dealership and having it transferred. Very pleased with the vehicle as well as the service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Simply Awesome -- Very Appreciative
byon 12/17/2022
Jason Molina and the Mungenast Lexus staff are exceptional professionals. The process of buying a vehicle from the dealership went so smoothly that I was caught by surprise. Past vehicle buying experiences at other dealerships has been akin to trying to win a game of Clue. The Mungenast Lexus experience was awesome and I have no problem referring others to purchase a Lexus from them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service Department Ever!!
byon 12/11/2022
Hands down, year after year, more than 10 years, the best service I’ve experienced. And, until this year, I’ve haven’t purchased a car from their dealership. I’ve serviced my 2002 LandCruiser for many years. Once I even dropped off my Mclaren 720s for a car wash. Service specialist are extraordinarily knowledgeable. Well the reason for this is many of them are well over 15 years with Lexus. Probably because it’s a great place to work. Bottom Line. “Happy Employees… Happy Customer Experience” Lexus Mungenast #1
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome
byon 10/09/2022
Excellent customer service very professional always willing to go the extra mile
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 06/23/2022
Had a great experience buying a 2018 Lexus 2018. Alex masters was the sales person and was very knowledgeable and friendly. It’s a wonderful facility and I highly recommend this dealership
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service Mark
byon 05/12/2022
Mark did a great job he was helpful and courteous
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent car buying experience.
byon 01/16/2020
I found a car I was interested in and sent an online inquiry, it was answered almost immediately, and all pertinent information was emailed to me. I made an appointment with Chad Mayer who had the car ready and waiting, i drove it, loved it, and bought it in under an hour. I definitely recommend Chad and Mungenast to anyone looking for a new or used car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Steve Zitko is the best!!!!!
byon 02/27/2018
Let me just say that I saw a car that I was interested in and unfortunately it sold the next day. Steve Zitko at Mungenast Lexus told me if he got another one in I would be the first to know. Well with a matter of a couple of weeks he let me know he had an even better version of the car I was interested in. He provided the information immediately!! I provided the information needed and it took off from there. Steve reached out at the max twice which is unheard of in the car sales world. He knew what he needed and I provided it all immediately. When it was time to come in and sign the paperwork I was introduced to Bric in finance who was just as amazing and professional as Steve!!! I was in the dealership maybe 45 minutes.....yes 45 minutes. Everyone at the dealership was so nice and professional!! Steve Zitko is my New Car Salesman. I recommend him for all of your car buying needs!!! Thanks again to everyone at Mungenast Lexus!! One more thing, the ladies that greet you when you enter are amazing as well!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Buying experience
byon 12/08/2017
I recently purchase a used vehicle from this dealership and it was worth the 350 miles (each way) !! From start to finish it was one of the best car buying experiences I've had. Our salesman Tim was very helpful about obtaining info about the car over the phone before traveling there. When we arrived he was very welcoming and easy to work with. Not only were the staff great bu they also have great pricing. They go above and beyond to make sure their customers are very happy from start to finish. I would definity purchase another vehicle from them in the future!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Car was damaged
byon 10/30/2017
Bought my car from the location and it was a smooth process and they were very accommodating. Problem stems from my first vehicle service. Brought my vehicle in to do my 50,000 mile maintenance and it was done in a timely fashion. On my drive back from the dealership I noticed two sizeable chips on the inside of my drivers side window which had not been there prior. Called up the dealership and upon explaining my findings they stated there wasn't much they could do, nor did they admit the issue occured under their care. For anyone reading this I would advise documenting the state of your car prior to bringing it in to further prove it was damaged under their care in the event that it is.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Not a Good Experience
byon 08/08/2013
Sorry, my previous review was based upon a different dealer NOT Mungenast. Mungenast was the dealer which added $546 to the car price for advertising in addition to $195 for fees. I did NOT buy my car from Mungenast as I felt they insulted my intelligence. I went to the other Lexus dealer in town & purchased a more expensive vehicle at a lower price.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Great Experience
byon 09/16/2012
First class operation that honored all it's commitments. Top notch professional staff that made the process a positive experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
great service!
byon 11/09/2010
Just bought a Lexus GX 460 from Dave M! Loved the hospitality & the service.. Becky was our sales-person & did a terrific job! The process of purchasing went very smooth... Staff is very friendly & warm! If you're buying a luxury vehicle, Dave M is the place to get one!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments