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Frank Fletcher Subaru

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Customer Reviews of Frank Fletcher Subaru

4.2
Overall Rating
4.17 out of 5 stars(7)
Recommend: Yes (5) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Perfect sales transaction - the did what I asked

by ColoradoKen on 01/24/2024

I worked with salesperson Chance. I emailed him ahead of time and explained what I wanted. He followed instructions and the sale was completed with no time wasted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

7 Reviews
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5 out of 5 starssales Rating

Perfect sales transaction - the did what I asked

by ColoradoKen on 01/24/2024

I worked with salesperson Chance. I emailed him ahead of time and explained what I wanted. He followed instructions and the sale was completed with no time wasted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Crosstrek

by Rusty24 on 07/24/2023

The all very helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

Horrible dealership

by HORRIBLE on 07/24/2023

False commitments, false timeframes, horrible service to no answers at all. Run from this dealership!!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Totally Satisfied

by Dennis Elton on 06/07/2023

Well, I drove 300 miles round trip to Fletcher Subaru, first because they were the closest dealership that had a Subaru Crosstrek "Sport" but also felt blessed to be treated so well. Although cars in demand are not discounted right now, I feel they treated me very well on the value of my trade. My salesperson Kenan was super knowledgeable, and I never felt pressured because I don't react well to that. I love my Crosstrek and love where I purchased it!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

good service, not cheap

by classic guy on 03/07/2023

Had 30,000 check up. Not sure what work Subaru required to continue warranty and what dealership thought was a good idea, Some service was questionable to me .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Super duper service

by Carnanny on 12/20/2022

Everything went so smoothly. All the personnel were great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by DBrianH on 01/05/2022

Ashley is the best

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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