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Bommarito Buick GMC

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Customer Reviews of Bommarito Buick GMC

4.5
Overall Rating
4.5 out of 5 stars(49)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great job!

by Happy buyer on 04/14/2024

I came in with limited time to but a new car and they didn't waste my time trying to sell me anything I didn't need or want.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
49 Reviews
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5 out of 5 starssales Rating

Great job!

by Happy buyer on 04/14/2024

I came in with limited time to but a new car and they didn't waste my time trying to sell me anything I didn't need or want.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Customer

by Customer on 12/25/2022

Schedule Oil Change in and out

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

All was good

by dseiller on 04/13/2017

The service staff were very friendly and explained the required service on my car in detail. When they couldn't find the symptom I described they told me to bring it in at any time if I start having the problem more frequently.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Dealership!

by mlweld1 on 05/25/2016

My entire experience with Bommarito GMC was great - from initial online request for pricing to the initial showroom visit to the leasing paperwork and receipt of vehicle. I now drive a vehicle much nicer than three others I looked at, for a much better price. Even through delays on my end, getting employer approval, the vehicle I had chosen was held for me. Thanks to Frank and Bommarito GMC! I love my Terrain!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Bommarito GMC

by lysabeth1979 on 04/08/2015

My advisor was amazing! Since I was carrying my 8 month old and sleeping. She let me go into the waiting area and brought the paperwork to sign.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service Department

by Jeff_Buick on 04/02/2015

Friendliest service department that I have ever used. They explain everything in detail and ask if I have any further questions. They are very prompt on appointment times.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

2015 GMC Sierra

by rickey_neena on 04/02/2015

My new truck had a recall and the dealer corrected the problem and my truck was ready for when I got off work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Bommarito Buick Best Ever

by Mark_Swigert1 on 03/28/2015

I have been to a couple of other dealerships to have service done on my car and because of the experience that I have had at those dealerships I will only have my service done at your dealership. Your dealership gives me a feeling of being treated as an important customer. I have always been extremely satisfied with the work you do on my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2015 GMC Terrain Denali

by rickey_neena on 03/24/2015

Walked in talked to Dennis he drove the Terrain I was interested around to the front of the dealership for me to test drive. Then he walked me thru the process of purchasing my new Terrain. Dennis went over all the features of my new vehicle with me and then I was on my way. Thanks to Dennis and all the employees at Bommarito GMC for all of their help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Technicians Too Fast

by MNS12 on 03/12/2015

I was in for an emissions inspection and was out before I could drink a cup of coffee. I was looking forward to relaxing in the waiting room for a while but the technicians were too quick.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great experience

by Bdeal on 03/05/2015

I had my vehicle in another dealership twice for a navigation concern which I spent several hours waiting, with an appointment and neither time was the issue resolved and the service department wasn't concerned about my time or that they failed to correct the issue. I took the vehicle to Bommarito West County where they listened to my concern, it was fixed on the 1st visit, it didn't take them long to resolve it, and I received a follow-up communications to make sure that my issue was indeed resolved. WOW, great customer service by all involved.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great dealership!

by batemanb12 on 02/28/2015

The people at the GMC dealership went out of their way for me on my purchase of a new Truck..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

My new 2015 GMC Sierra 2500HD

by Rickey_Neena on 02/12/2015

Called Dennis about a truck, he had it up front for me to drive. After my test drive I informed Dennis I would be in on Monday to purchase the truck. Dennis had all my paperwork done before I arrived so all I had to do was visit the F&I guy (Tommy) he had things ready just sign a few papers and was done. Very fast and friendly Dennis went over a few things with us and we were on our way. Very good experience exceptional customer service. Thanks

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

review

by GinnyLee24 on 02/03/2015

Jerry made the whole experience of buying a new car easy and stress free! I checked out other dealerships and they were not able to give me a deal like Bommarito. I will let everyone know where I am leasing my car from. Everyone was nice and great to work with!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Treated like family

by daveandbb on 01/28/2015

We like being treated like family- every one is so kind and thoughtful. My wife and I are both 95, still driving (carefully}, ednjoy our Buick and feel confident when it is taken care of by Bommarito Buick.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Raving Fans

by CThrawl on 01/23/2015

I own a 2009 GMC Acadia and recently on my way to work I had a breakdown close to your dealership the tow company would not tow my vehicle 30 miles to where I purchased a vehicle from Suntrup GMC over in St. Peter's so I thought I'd bring my vehicle in to give you guys a try to get my vehicle repaired. One thing I can tell you about Suntrup GMC is that they always make me feel like I am a burden I never get things explained to me properly whenever I have my vehicle serviced there. I feel rushed in and rushed out. I've put up with this over the years simply because I bought my vehicle there and didn't really have another option close to my house to take my car to for service. Now that I'm working in Ballwin I drive past your dealership every day and I can tell you that from now on I will be bringing my vehicle to you for any service I need. The experience that I had with your service department and in particular David Baumann has made me a new customer. You see I work in the service industry as well and I realize people have a choice where they spend their money. The quality of service is what makes the difference. David from the very first telephone conversation till the moment I pick my vehicle up never made me feel rushed he explained what was wrong with my vehicle thoroughly including emails, diagrams, pictures and left voicemails to explain what was wrong. My repair was handled quickly and efficiently and was done in no time and because of David's level of service I had him complete a few extras that I have been putting off for a while. He truly made me feel like I was the only customer in the building at that time and I feel that he wanted to make sure my vehicle was 100% before I drove it again. You have yourself a real gem on your hands there and I hope that whoever gets this note lets him know how happy I was with my experience and that he made a new customer that day. I will definitely be back for any service that I need on my GMC and although I am not ready to buy new vehicle at this time your dealership will be first on the list when it comes time for me to purchase a new car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

No hassle car buying experience

by MattFItz on 01/22/2015

Nick Damaso was patient and thorough in walking us thru the process of deciding on a vehicle and trim package. We ended up ordering a vehicle and he kept us apprised of the progress of the build and delivery. Would be happy to recommend Nick to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

good service

by vrland98 on 01/22/2015

made appointment online, they were ready for me and were ready with repairs much faster than I've anticipated; costs were exactly what quoted down to the last penny and washed the car! Excellent service, great communication - Lagan R.!!! Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service review

by Blake12345 on 01/17/2015

I made an appt. with bommarito service. They got me in and out and washed my new truck. Fast, friendly and professional just as I expected from bommarito. Great job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service

by EnclaveFan on 01/17/2015

I arrived late for my appointment and they were still able to complete the work on my vehicle. They were friendly and respectful to me the whole time and my stay was very comfortable in the waiting room.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service at Bommarito

by mrothkopf on 01/11/2015

Dave Baumann got my vehicle turned around same day (Friday) after I told him I was leaving town the following Monday. I really appreciate that.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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