Barnes Crossing Mazda
Customer Reviews of Barnes Crossing Mazda
not recommending
by 10/12/2020
oni bought a 2019 mazda at this dealership. i don't know where it was bought from but it had issues. i don't care for this dealership but they had a car that i wanted. i got screwed out of the $750 loyalty discount for buying a newer model. they sell mazdas but don't participate in the rebates or financing for some reason. they seem to have forgotten about the issues i want fixed. when it comes to customer service, quantity is the only mitigating factor, not quality. i will say that the body shop was very nice and easy to deal with, the only good thing i would recommend.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Great deal on a car & a Great experience
by 05/23/2020
onGot a 2020 Hyundai Tucson at a great price. Todd made our car buying experience simple & fast. Will got us a great finance rate. Met with Chris in the Service department & he gave us an overview of what to expect. This is the place to get treated with honesty & respect when buying a car. Highly recommend you shop here!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
by 04/22/2020
onBest experience. Second time buying with the. And will be back and highly recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My new car
by 02/16/2020
onBC Hyundai was helpful friendly and my sales associate Darrell Buchanan stayed with me even after the sale was made. He and the whole BC family made me feel safe and assured that my purchase was a great choice.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Friendly
by 06/28/2019
onJust bought our third car from Barnes crossing. Always friendly and do anything they can to help!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2017 Hyundai Elantra
by 11/29/2018
onCelina & Martha are the best saleswomen to work with!! I will always deal with one of them when I come in. I hope to purchase a brand new ride within a year or so & I will work with one of them when I do!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My rating on all to include,sales,technicians,management and performance
by 11/27/2018
onI have purchased eight (8) new cars over the years from Barnes Crossing Hyundai and in every case my experience has been outstanding!! Eddie Myers has been my sales person throughout and he is very knowledgeable and great to deal with. Kaylee Dodson explained all the technical stuff and answer all my questions on the Hyundai,very proficiently. I speak with Joe Marshall and William Cody practically every time I'am at the dealership and Iam overaly imperssed in the manner in which everyone is treated and handled with the utmost respect ,and on a one to one basis. They let you know that your concerns are most important and are handled immediately in most cases.All the staff and management go out of their way to obtain a positive results...Joe Marshall and William Cody should be commended on their exceptional ability to handle any situation with staff and customers alike and always obtain a positive result..They make you feel like your at a home away from home and that goes for all personnel .Iam 72 years young and I have never dealt with another car dealership that even comes close to Barnes Crossing Hyundai s customers satisfaction and expertise!!! I personally would not go anywhere else to purchase an automobile. They, always pay extreme attention to detail and most of all Customer Satisfaction !! I have said this to say Thank you on a job well done! Respectfully, Tony H. Lankford,USArmy Retired
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
We bought a Santa Fe
by 11/17/2018
onThe purchase of our 2019 Santa Fe at Barnes Crossing Hyundai was a comfortable experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2013 Mazda2
by 08/10/2017
onI went into Barnes Crossing Mazda in great need and with little hope. Immediately, Joe Washington began to hunt and dig for me. Before long, Joe worked and wiggled getting me into a car. He worked tirelessly, getting me into a dependable and economical vehicle. I was soon on my way to doing the one thing I had to do, take care of my Daddy! Joe Washington and everyone at BC Mazda goes above and beyond!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes