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Customer Reviews of Mossy of Picayune GM Superstore

4.4
Overall Rating
4.43 out of 5 stars(18)
Recommend: Yes (6) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

World Class Dealership

by Mz. Leo! on 02/12/2024

My experience was amazing from start to finish. My sales person met me in the parking lot, and within an hour my process was done!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
18 Reviews
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5 out of 5 starsservice Rating

Great service

by RIDEMX3 on 04/03/2024

Great service. Polite and efficient staff. In and out in reasonable time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

World Class Dealership

by Mz. Leo! on 02/12/2024

My experience was amazing from start to finish. My sales person met me in the parking lot, and within an hour my process was done!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Buyer

by Fam4lord on 01/24/2024

Great experience at every level starting with our wonderful salesman Joey and ending with the finance department. I would definitely recommend Mossy to anyone looking for a vehicle

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Mossy Chevrolet of Picayune

by The Steiners on 05/23/2023

Mr. Gasper did an an amazing job with us- we had visited several other establishments looking for a replacement vehicle post accident. He was very thorough and answered all of our questions and treated us like family. The tenured gentleman in your finance department made the process so easy and Miss Sarah was extremely knowledgeable on the technology package included with the vehicle that we purchased (2023 Chevy equinox RS), and a tremendous help! Though we usually stay local, the 40 miles drive was well worth our time. We will only recommend Mossy of Picayune to our friends, family, and co-workers going forward. The latter trio of representatives at Mossy of Picayune were top notch! The Steiners

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Sales and service

by Richard L on 03/17/2023

My vehicle needed some body work after an accident happened while in the care of Mossy's service department. I must commend Mossy for immediately stepping up to repair my car and give me a loaner vehicle. The body repair was quick, and the car looks great. Some other issues popped up after the body work was completed and Mr. Gordon Hanna went "above and beyond" to get everything resolved. That is why Mossy of Picayune will always be my go-to dealer for sales and service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Steve

by MyChevrolet on 11/07/2022

Great job courteous service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Old School Selling Tactics. Pad the Price With Add-Ons

by Lee on 06/09/2022

One of those dealerships that jacks up the price with unnecessary and highly inflated add-ons such as paint sealant, loan insurance and the like. Good luck trying to get them to delete those from the sales price. They also do the shtick of the salesman "negotiating" with the sales manager.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Mr

by jjac3rd on 03/05/2021

Great and friendly service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Mossy Chevrolet

by Awesome on 12/14/2020

I went in for an Oil Change, and Tire Rotation. One of My Tires were coming apart, and They put me on one quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Mossy Picayune

by RandalHavard on 07/02/2019

Great service from caring staff. They are always willing to do whatever it takes to get you back behind the wheel.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Chevrolet Colorado 2015

by Rudy_Antunez on 02/10/2015

The information and price that I received form Mossy of Picayune was great, I didn't hesitated to agreed on the price and purchased the vehicle, the sale representative at Mossy of Picayune, was the only one that was willing to help me on searching for what I was looking for and help me out to get what I wanted. No other dealership went the extra mile to do this for me. Thanks Cheers Rudy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Mossy is the Best

by MichaelB134 on 02/09/2015

The people at Mossy are excellent. I will only buy and have service pertormed at Mossy. They have always treated me well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Service

by Monroe08 on 02/06/2015

The employees at the dealership were very helpful and professional! I loved the fact that they did just what they said they would! My salesperson, Brandin, was very nice and prompt! It did not take along time at the dealership either! The service was exceptional! The car was waiting for me when I arrived and I got exactly what I wanted!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

My Experience

by Berthile on 01/09/2015

Service was great. Took a little longer than I thought it would. Love that I get my car washed every time I have my car serviced. Everyone very nice.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Awesome experience, very nice people, very clean atmosphere

by Juliaknight13 on 11/04/2014

Brandin was very very nice, they got me into the perfect car, that I love by the way, I got a very good intrest rate, it was a wonderful experience all together!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Completely satisfied

by Tatalee on 09/12/2014

I liked how courteous and helpful the staff are. If there is a problem they see right to it and get it fixed

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4.8 out of 5 starsservice Rating

Earned my Trust!

by craigt54 on 03/17/2010

In the last four years I've bought two vehicles from Mossy of Picayune and have had them serviced exclusively at the dealership. After 40+ years of being irritated with most dealerships and independent mechanics it's great to finally trust a service department with my vehicles. They do what they say they are going to do and the people are always friendly!

  • Recommend this dealer? Yes
1 out of 5 starsservice Rating

Not happy with service

by chevy06 on 11/28/2008

I have to use this service department because of a VERY expensive service contract bought with the purchase of a vehicle from this dealer. They hide the true cost of the service contract in the monthly payment. Shame on me for not canceling in the allotted time.. Have not been pleased at all with quality of work from the service dept. or their coverage on contract. I will trade this vehicle in the near future at a loss just to rid myself of this expensive virtually useless extended warranty that ties me to this dealers service dept. I don't recommend this dealership to anyone. Do not expect this dealership to be able to handle anything more than an oil change.

  • Recommend this dealer? No
About our dealership

WELCOME TO Mossy Of Picayune

In January of 1934, Wiley Mossy Sr. opened Mossy Motors on Rampart Street in New Orleans. After selling Buick’s since 1921, Mr. Mossy secured and Oldsmobile franchise and became the third new car dealership in the city of New Orleans.

Mossy Motors gained a reputation of offering quality products, fair prices and outstanding customer service. These principles and core values have guided the business for over 83 years, and earned awards such as Time Magazine’s “Dealer of the Year”, and Oldsmobile’s “Elite Dealer” more times than any dealer in Louisiana.

In 1971 the Mossy name moved to Houston with the purchase of an Oldsmobile dealership, which later added Nissan. The family expanded again in 1982 with the first dealership purchased in San Diego. Now, Mossy has six Nissan stores, one Ford, one BMW, one Honda, one Chevrolet and one Toyota dealership in the San Diego area.

Amenities
Television
Complimentary WiFi