Heidebreicht Chevrolet
Customer Reviews of Heidebreicht Chevrolet
Great Customer Service!
byon 09/28/2023
I most appreciated the diligence of Jessica and Ross in helping me wade through the process of leasing my new 2024 Equinox. Every detail was well managed and with great customer service. I could not be happier! Thanks for all the effort and time put into making this happen.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Customer Service!
byon 09/28/2023
I most appreciated the diligence of Jessica and Ross in helping me wade through the process of leasing my new 2024 Equinox. Every detail was well managed and with great customer service. I could not be happier! Thanks for all the effort and time put into making this happen.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great leasing experience
byon 06/21/2023
Karen at Heidebreicht Chevrolet is our favorite salesperson and we had a very smooth process and experience all around! Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
1 Comments
Best Dealer!
byon 02/13/2023
On a scale of 1-5 with 5 being excellent Brendan's customer service skills were a 10. He followed through with contacting me when he said he could. He gave me a complementary free car wash down the street. He smiled at a childish joke I told him.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Heidebrecht Chevrolet in Romeo
byon 12/23/2022
All personnel are friendly, courteous, and helpful. Andy in Service kept in touch relative to my recent Volt repair and its progress, as did other Service Reps for past repairs. All communication was greatly appreciated. I am particularly impressed that this dealership has certified and educated Volt and Bolt service as well as sales personnel, and highly recommend potential customers for a Bolt speak to James Panoff in Sales.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change and tire rotation
byon 12/20/2022
Great dealership! Always get first class treatment
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change tire rotation
byon 07/10/2022
Very quick and excellent quality work
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Phenomenal Experience!
byon 04/10/2018
From the first contact through delivery the entire experience was just that... I purchased a used car from them, no surprises, no drama - just honest, caring, and friendly! If you are planning on buy new or used, don't waste your time or energy anywhere else. Go to Heidebreicht You won't be sorry!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Wonderful Experience!
byon 11/08/2016
Always an outstanding experience when leasing my cars from Heidebreicht!! Friendly staff and amazing customer service...I would never go anywhere else!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Worst Company EVER
byon 12/24/2015
Worst customer service/Damaged my turn-in/I had to pay!" Leased a brand new car from them. They delivered to my house. Signed paperwork. Had another leased car to turn in. Driver will drive that car back. I took many pictures of my EXTREMELY MINT CONDITION car. NO SCRATCHES. NO DENTS. NO DAMAGE OF ANY KIND. MILES UNDER BY 8,000. Person drives car back to dealership and parks it in back. A week later, it gets inspected. 2 months go by and I get a invoice for about $500 in damage that is on the car. NONE BY ME. All my pictures, dated and timed stamped show ZERO DAMAGE THAT MORNING. Dealer unwilling to admit guilt or pay the consumer friendly amount due. Choose instead to wash their hands if issue claiming it was my problem. How can that be true with proof? After weeks of bantering back and forth, I have been forced to pay the amount. I requested I wanted to SEE THE REPAIRED COMPLETED CAR. "Car has already been sold" is what Ally Financial told me? Why then am I paying to fix the car, that I did not do, if the car is unavailable TO REPAIR? I know it was sold because I requested to get the car back to have it repaired for less. Money goes right in their pockets. After all this is said and done, this dealership response to $500 is that I will never use them and this dealership has caused to me to withdraw any future GM vehicles as they obviously do not care much for the customer for the measly $500 to them THAT IS NOT GOING TO REPAIR THE VEHICLE SINCE IT HAS ALREADY BEEN SOLD. Not a stand up company. Only care is to line their pockets. A terrible experience altogether. Sick of the hassles and wasted time. This is one American car company I will never again purchase from. Thank you for the slap in my face. May I have another please. ??????
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Great customer service!
byon 04/07/2015
I drove by the dealership and saw a truck that really interested me. I found the truck online with full details. I emailed you guys requesting to come in and check it out, and I was called next business day to schedule a time that fit around my schedule. When I went in to take a look at the truck, Kirk didn't treat me like "just another customer", he treated me like one of his close friends that he wanted to do what ever he could to make me happy and satisfied with the service he provided. From the moment I pulled in, to the moment I left, I was treated like gold. I really appreciate what you guys have going there. Customer satisfaction is very obviously the number one priority. Is it very easily said that when Kirk laid everything out on the table, including the car history, car fax, and my walk out price, he made it the smoothest it could have been. Thank you so much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2013 Terrrain
byon 03/31/2015
Immediate response to my request for service. Service person courteous and ask if additional items were of concern. accurate time estimate on service item. Request for me to review service item prior to final payment. Informed me of what was serviced and of any hidden items. Extremely satisfied with work performed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2015 Colorado Purchase
byon 03/11/2015
Beth Cooper was wonderful. She explained things to me, kept me up to date, and answered all my questions. Going through Finance went well also. All the other employees I encountered were all ready to give assistance.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fast, Friendly and Efficient
byon 03/09/2015
I came in for the scheduled Oil change, tire rotation and recall fix for my Chevy Cruze, and they were Fast, friendly and efficient as they always are! I was just hoping that they would include a car-wash with the visit, considering it was a full-service check. Other than that, Heidebreicht is always a great experience when i go there!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Satisfied Customer
byon 02/20/2015
Always have been dealt with in a friendly and professional manner. The highlight of your dealership is Don Likins. I have maintained a working relationship with Don for many years which has evolved into a friendship. He contacts me periodically to make sure my vehicle is in good running order, especially during this last year after my husband's death.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Expectations Exceeded!
byon 02/16/2015
I appreciated Tony & Matt going through every detail regarding the insurance claim process and the vehicle repair process. I knew what to expect and my expectations were exceeded. My vehicle was done very promptly and returned to me in better condition than I left it! Thank you very much!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Impala
byon 02/06/2015
Everyone was very helpful A loaner car was quickly made available and I was out the door with a fresh coffee in hand in no time. They called my cell phone within an hour and informed me I was all set. Returning the loaner was just as quick.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Nothing but the BEST!
byon 02/05/2015
Extremely courteous and professional staff...David has taken care of getting me set with my two past recent reasons to come to your dealership. He was great, personable and professional! John and Brad who gave me rides to and from my home were also very easy to chat with in the car. Making the ride very pleasant!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best Price Freindliest Staff Great Service I will more cars at Heidebreicht
byon 01/30/2015
Our Experience with Heidebreicht Chevrolet was fantastic. Jerry Baier our Sales Person is super to deal with. The entire staff is friendly and made our car buying experience easy and fun. Thanks Guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2015 Traverse Purchase
byon 01/21/2015
I purchased my 2015 Traverse through Beth Cooper and she was a complete pleasure to work with. Prior to our purchase, we worked with multiple dealerships and Heidebreicht and Beth were by far the most honest and pleasureable to work with. There were no high pressure sales tactics to deal with (which by the way is so outdated), just a very genuine, knowledgeable sales person (very refreshing). Beth even went out of her way to assist me when my brand new vehicle was hit just minutes after leaving the dealership. We will definitely be back and recommend both Heidebreicht and Beth to everyone we know!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 01/20/2015
Always treated great service and sales. We have purchased our last four vehicles here. Will purchase all future vehicles from this dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Job, excellent staff!
byon 01/14/2015
I was assisted by James Panoff and he was very helpful and personable. I was taken at my appointment time and the full service including initial check-in and payment took only an hour so to me that was amazing!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments