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Mercedes-Benz of Saint Clair Shores

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Customer Reviews of Mercedes-Benz of Saint Clair Shores

5.0
Overall Rating
5 out of 5 stars(200)
Recommend: Yes (39) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Bought another Mercedes

by George on 04/25/2024

Everyone involved in my purchase experience was amazing. This is my Second time purchasing from Rick Ski and he's great

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

200 Reviews
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5 out of 5 starssales Rating

Bought another Mercedes

by George on 04/25/2024

Everyone involved in my purchase experience was amazing. This is my Second time purchasing from Rick Ski and he's great

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best place

by Jovica on 03/09/2024

Me and my wife had a very good experience they treated us like family everything went well the car is beautiful thank you very much Steven was an amazing salesman very good guy the manager Mr Biggs is the man God bless all of them

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Awesome Dealership

by Jeff on 03/09/2024

Quick, Honest, informative, pleasant.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

A good experience!

by Craig on 03/03/2024

Everything was easy. Friendly service, smooth financing, and quick for a major purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

5 star

by Mary on 02/18/2024

Very personal loved my sales person Chacara Thompson

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best shopping experience

by Aeune on 01/28/2024

Alan and Charles went above and beyond for me and my wife. We came from Illinois and they made everything so easy as soon as we got to the dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Outstanding job as usual

by Charles on 12/06/2023

They kept me well informed throughout the process.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Mercedes Benz

by Richard on 11/28/2023

The staff was great to work with. We were treated with respect and kindness

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Overall review and/or experience was Good!

by Patrice on 09/12/2023

Kristopher is always very professional in explaining in detail the service Mercedes Benz provides and goes the extra mile to satisfy my concerns and/or needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

5 stars

by Muhammad on 08/27/2023

Staff is very professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

St. Clair Shores

by Audrey on 08/25/2023

Everyone was excellent and Alan was incredibly helpful, knowledgeable and the best! We will definitely be back!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Best Mercedes Benz Service Department in Metro-Detroit

by Lauren on 08/18/2023

Service was fast & friendly. Mariah did a great job helping me feel at ease concerning an issue I had with one of my tires. Great customer service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

My new Benz

by Lucille on 07/22/2023

Everyone was very professional and nice. Sometimes people aren’t nice and I bought a beautiful vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

Glc 300

by Samer on 07/11/2023

Ghaith was very helpful, quick to reply and had everything setup. Answered all my questions and was knowledgeable about everything. He made my experience a lot easier! Charles was also very helpful, explained everything to me and made the process much smoother

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great job once again!

by Charles on 07/04/2023

Great communication throughout

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Mercedes-Benz Saint Clair shore

by Harold on 06/22/2023

Overall service and providing transportation to and from your dealership

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

First Mercedes

by Gregory on 06/04/2023

Sterling was our sales rep. He was super personable and extremely knowledgeable about our car. Raz, the gm, spoke to me personally on the phone before we came over as we live 2 hours away in Battle Creek. I emphasized how important honesty was to me in all aspects of the purchase. He gave me a price over the phone and it wasn't a penny more than that when we arrived. Charles was our financial resource and made the signing very easy to understand. He also explained our extended warranty choices allowing us to make the best choice for us. Upon completion of the sale, all three of these fantastic men seeked us out, shook our hands, thanked us warmly, and welcomed us to the 'Mercedes family'.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Lovely Experience!

by MSK on 05/21/2023

Your staff, Sterling in particular, went above and beyond! I was very indecisive and it took me forever to make a decision. He was patient, not overbearing, and always answered my questions!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

5 star

by Rosario on 05/02/2023

Your sales person and manager and finance personal are very pleasant helping me with vehicle and budget I was looking for

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

gla 250 purchase

by Ken on 04/23/2023

attentive service. knowledgeable

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Very Pleased

by Jerome on 04/03/2023

Steven Bolton, my sales associate, and his support staff were extremely helpful and professional. Steven was very attentive to my wishes and was not pushy. He was also very respectful of my time, but not curt. Steven answered all my questions and was patient in my responses. Charles Biggs was also a highlight. Working together was nice, I could tell that Steven and Charles only thought when assisting me was making my experience a smooth, honest, and professional experience. All others that I met were friendly and helpful. All in all, a very pleasing experience. High marks to Steven, Raj, and Charles.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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