Mercedes-Benz of Rochester
Customer Reviews of Mercedes-Benz of Rochester
Lease
byon 07/09/2020
Shannon is professional and always on top of everything. The entire lease process was quick, flawless and an exciting experience. This is my third Mercedes lease with Shannon and she is the best.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
Great experience!
byon 02/27/2019
My purchase experience was fantastic. There was a delay with the secretary of state and getting a plate but this was not the fault of the dealership. They actually loaned me a plate to get me on the road. Marty Ostrowski did a great job and was very knowledgeable. I appreciate when a salesperson knows their product.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
First Class
byon 01/04/2017
Plamen Dimitrov was a delight to work with and a pure consultative professional. I was in the retail automotive industry for years and my family owned dealerships. This was a premium sales and delivery experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Pleasant experience & caring !
byon 05/30/2016
Did not have any problem to convey my querries to Plamen, except to convince him to offer a discount on the dealership proposed price for this pre-owned 2014 GLK-350. That dream of mine did not come through!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
