Customer Reviews of Feldman Kia
Best Experience around!
byon 03/17/2015
My wife and I needed a new car. After being contacted by Dave (Sales Manager) from seeing cars we were interested in on line. Dave and I had talked a few times over the phone where he spent a lot of time getting information on the cars we liked. We made a 2 hour trip to the dealer where he introduced us to Steve a sales person who also took his time and helped us pick the perfect couple vehicles. The deals fell though on them but Dave went to work with his sister store (Chevy) and found another vehicle my wife loved, worked a fantastic deal with the manager of that location and we were so happy just picked up a 2nd car 2 days later. Dave is a man of his word, and this dealership stands behind his promise of beating deals, and then OVER delivers. They went out of their way to make sure our experience was excellent. THANK YOU FELDMAN KID and CHEVY!!! We will be back!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fantastic staff and I LOVE my new Kia!
byon 01/06/2015
Feldman Kia is wonderful, helpful and has fantastic staff. They helped me get exactly what I wanted and I am extremely happy with my new Kia Forte! Anthony, my salesperson, and David, the manager, were very supportive and patient while waiting for me to make my decision. My finance guy, Zak, borrowed from Feldman Chevy, was absolutely fantastic as well! Thanks to all of you, as well as Jason, the GM, for making my experience as minimally stressful as possible. You guys are great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A+ Customer Service Great Car. Second Purchase
byon 06/04/2014
I had a great experience a Feldman Kia. Blake help me get just the right car, from trim to color, took all the necessary time to explain the different options and packages. Also, special thanks to the Finance Department for an exceptional interest rate and car payment. I love my second Kia Soul from Feldman Kia.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Chris did a great job!
byon 01/29/2014
Salesperson Chris did a great job helping me find a car for my daughter. I was very happy with the process, and she now has a very dependable car to get her back and forth from school. Thanks Chris!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Sales
byon 12/20/2013
My sales person Nael was fantastic. I didnt feel any pressure from him. He was very understanding to my needs and worked hard to find me exactly what I wanted. They didnt have the car I wanted, so he gave me the one off the showroom floor- I was impressed and so were my kids!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Top Notch Service
byon 11/13/2013
I arrived at 7 pm and didn't leave until 11 pm. Although I've had my eye on a Kia Optima for a few years, I never expected to walk out that late at night driving my new car. Everyone was so friendly, accommodating, and not pushy like normal sales people usually are. They treated me like a friend from the moment I walked in the door. I appreciated the honesty, patience, and their willingness to stay open so late to finish the sale so I wouldn't have to drive an hour back to the dealership a day or two later. I feel everyone went above and beyond my expectations! I also liked the fact that they were up front with their pricing right on their website, unlike most other dealerships. It made it easy to shop for just the right car and I got a great deal. What more is there to say.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Worked Late for Me!
byon 11/12/2013
I work late and far away. I arrived late and they were very patient with me to get the best rate for me. We went from 4.5% and negotiated and pulled out magic to get me at a solid 1.89%. Folks I am paying less than $600 in interest total. I was handing out high fives on my way out. They happened to have a deal and they only made it better all done after hours. They had to unlock the door to let me go it was so late. Great people to work with, would recommend to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Buying my first Kia
byon 05/04/2013
Although I bought my Kia Sportage Ex All-wheel drive two years ago, I still remember the great treatment I received during the purchase process. They gave me what I consider a decent and fair amount for my trade-in, and they got me a great rate on my loan. I have been telling my family and friends that they should consider Feldman Kia if they are in the market fro a new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
dealer refused to provide online price quote
byon 01/16/2012
Dealer sales rep refused to give on-line quote or respond to my e-mails, other than with pre-generated, irrelevant spam-like e-mail.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Feldman Kia of Novi offers the largest selection of new and used cars in Detroit and surrounding areas. Guaranteed credit approval, 3 Day Buy Back, Tire Price Matching, and many other Feldman Advantages - why buy anywhere else?