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Customer Reviews of Tony Serra Highland Nissan

5.0
Overall Rating
5 out of 5 stars(14)
Recommend: Yes (9) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Awesome

by Christina on 07/03/2023

Salespeople are friendly and knowledgeable. Worked hard to get what we wanted. Highly recommend

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

14 Reviews
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5 out of 5 starssales Rating

Awesome

by Christina on 07/03/2023

Salespeople are friendly and knowledgeable. Worked hard to get what we wanted. Highly recommend

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great team at Tony Serra Highland Nissan

by White Lake John on 05/07/2023

Very friendly and helpful. No pressure, just great people!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Easy peasy

by ABC on 03/24/2023

Friendly polite understanding patient

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

Cal the GM was amazing

by John on 01/20/2023

I got an AWD 23’ Altima and it’s a fantastic lease. Cal the GM was amazing and best competitor pricing. I was in and out within an hour!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Melissa was great!

by Sue H on 01/05/2023

While our 2015 Altima was being serviced, my husband and I started browsing in the showroom. We had not intended to buy a new car, but we had been thinking about it for awhile.We were starting to think that it might be time to trade in our beloved 7+-year-old Altima. Melissa helped us discover all the great features of the 2023 Altima, while pointing out all the things we loved on our old Altima which were still included on the new Altima. We decided then and there to buy the new Altima. We feel that we made the right decision, as we are very happy with our new car. Melissa made the transaction easy and fun. She was a terrific, no-pressure salesperson. She even helped us clean all the accumulated junk out of our old car! On the following two days, she called us to answer questions and make sure that we were able to figure out how to use all the features. I would also like to give special mention to Cal Pusta, who helped us with financing, and Don Poley, the General Sales Manager. They are all great people, very helpful and friendly. And our new car is outstanding!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

You Rock

by Bill on 12/31/2022

David worked hard to make the deal. I appreciate his earnest hard work

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

10th Nissan vehicle purchased and loved them all

by Don on 10/29/2022

The Tony Serra dealership(Don Poley’s team) do everything they can to make you important and a valued customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Beautiful New ride

by Denise on 09/17/2022

My husband and I bought our rogue in 2018 and were very happy with the whole Tony Sierra dealership..so today my son leased a new Altima sedan from same dearlership and still got the same outstanding service..Will refer friends and family to this dealership

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Top Notch Customer Service!!!

by Jon Krause on 08/25/2022

These guys are amazing! They actually listened to my needs and boy did they over deliver! I will recommend this place to all my friends and family. Worth the drive. If I could give 6 stars, I would've!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Car buying made easy

by James Monroe on 01/21/2020

I had been car shopping for over 3 months and got sick of shady salesman, rude managers, and pressure from internet managers. I decided to give Tony Serra Highland Nissan a shot even though they were under construction. I was blown away by how nice Jon was to me when I walked through the front door. He made me coffee and offered me doughnuts. Immediately, I could see this was not going to be a typical dealership experience. I told him about my experiences at other dealerships and he assured me that my car shopping was about to end. I loved his confidence and hospitality. He got me exactly what I wanted. Please do yourself a favor and go here first, I didn’t and regretted it. I could’ve saved so much time and harassment! I explained my credit was mediocre and Cal got me approved at 7% interest with a challenged credit score. Ask for Jon and you will not be disappointed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

AWESOME!!

by Benjamin on 01/21/2020

Just amazing service! Like wow! Met with Calin Pusta and he met exactly what customer service means! Outright amazing service and I am extremely happy with my Nissan Rogue! Do not hesitate to buy with confidence

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Horrible

by Jason on 10/05/2018

Definitely will not recommend, they do not stand behind there inspections after saying it was 100% working order and would not fix the problem. Within 30 days of ownership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Be aware

by gopal on 11/30/2017

Last month I have trade in my Toyota sienna which was traded estimated cost as $19,000. my Toyota loan was $14,200 paid by Nishan dealer and rest of the payment of $4,800 they promised that, they will send a check within 2 weeks and now after 4 weeks when I visited them they refused to pay anything back. carefull while dealing with these guys. he bought doucment and get signed wrong doucment without informing you.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Professional Attitude

by woodringj on 10/31/2016

I'm not quite in the market yet, but Julie has been very professional and knowledgeable. When I am ready in a few months, Julie will be the one I call !!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
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About our dealership

We offer one of the most comprehensive Nissan parts and service departments in Michigan. Tony Serra Highland Nissan provides Michigan with an excellent newly expanded Service and Parts Department. Please be sure to visit our virtual Parts and Service department online at tonyserrahighlandnissan.com or come in and visit us personally at 2530 E. Highland Rd. Highland, MI 48356.

Our primary concern is the satisfaction of our customers. Once you do business here, you are no longer a customer; you are part of our growing family. Our online Nissan dealership website was created to enhance the buying experience for each and every one of our internet customers; tonyserrahighlandnissan.com. Please feel free to call us at (248) 887-8900 or send us an email using the Contact Us page.

Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Languages Spoken (3)
Albanian
Romanian
Spanish