Grand Blanc Nissan

by Laura on 05/02/2023

Just purchased my second Nissan rouge. The new one is fabulous! My salesman has been a huge help throughout the process and available at all times to answer questions

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by Barb Mahoney on 01/05/2023

My wife and I went there just to look at a used car as hers wasn’t functioning properly. I have been wanting a Nissan Rogue for awhile and to make a long story short I first tried a Nissan Kick but it didn’t check off all my boxes. The salesmen suggested a Rogue and we looked at 3 different styles. Everyone was patient and friendly. They answered all my questions and concerns. I would highly recommend this dealership to purchase your vehicle.

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by MFS223 on 09/24/2019

I have never had an issue with the service department here. Mike is the service guy I deal with directly and he always makes sure things are taken care of. Granted, we rarely need service as we hardly ever drive our Nissan but I trust he will make sure things are done correctly and as inexpensively as possible.

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by MFS223 on 09/24/2019

That's what it felt like when the dealership manager put a lease figure in front of me. I was floored by the monthly payment. Especially since Nissan was advertising the same car, the 2019 Nissan Murano Platinum AWD, for $237 LESS per month. I took a screen shot of the price right off of Nissan's website. I guess the concept of dealer participation was that they participated by charging a higher monthly rate. I'll admit, I was not happy and left a voicemail for the sales manager letting him know. He in turn told me via email to never contact them again. $699 a month for a 36 month lease with 10,000 miles per year was just a bit steep for a Murano. Since then I've looked at six different cars in the exact same price range and not one of them was more than $500 per month. I told the manager that I felt like he was trying to take advantage or something and rather than calling me back and attempting to explain his pricing, he attacked me for questioning his integrity. This dealership is never busy and the sales people are constantly changing. They have tarnished Nissan's reputation and I will never buy one again.

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by TeamSpannagel on 07/06/2019

My husband and I had an excellent experience at Grand Blanc Nissan. We had been looking at a variety of cars at various dealerships, but all other dealerships paled in comparison to GB Nissan. Immediately welcomed by friendly faces, ready and willing to hear any and all requests. The entire team was willing to do whatever it took to hit our vehicle goals and price points. We worked directly with Arturo and Don, who were incredibly accommodating and honest, answering all questions and concerns, going above and beyond to help guide us to make the best and most informed decision. GB Nissan genuinely cares about their people and puts their customers above the sale. We were greeted like old friends by Harold and felt very comfortable and confident with the process as explained by Cal. We walked away with a 2019 SV all wheel drive black Nissan Rogue, perfect for our growing family. Thank you, GB Nissan!!

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by Justin on 03/07/2019

I had the pleasure of working with Christine Harwood who was very helpful and understanding. Without a doubt one of the better car sales representatives I dealt with while test driving over a dozen cars from half a dozen dealerships. Unfortunately I decided on purchasing a different make and model vehicle than Christine sells, but if you are looking to buy a vehicle you should definitely setup an appointment with her and give her a chance.

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by sepwell710 on 10/21/2017

Google near by dealer found Grand Blanc Nissan. I Called to schedule service, Denise answered and scheduled my service, she was very nice and she welcomed me to the area. Came in for service appointment and it was good to see the diversity of employees in the dealer. While waiting for service the sales guy entertained me with a test drive. The test drive turned into a purchase. The guys there were friendly and patient, not pushy like other dealers I've been to. Would have given 5 stars but nobody is perfect.

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by Chellygelly on 02/26/2017

Grand Blanc Nissan made the entire process of purchasing a vehicle so simple and enjoyable. Ken Mercier was a joy to work with. Very knowledgeable, credible and personable. I walked away with a 2013 GMC Acadia with just over 23,000 miles for under the fair Kelley Blue Book value. The vehicle is spotless and has all the features I was looking for. Thanks again, Ken, Harold and Cal. I'm ecstatic about my "new" car :) Ann

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by Savage213 on 02/02/2017

Can't say enough good things about Kenn and the friendly staff at Grand Blanc Nissan! Just a few months ago, my wife and I bought a pre-owned vehicle from them and we loved it. We really enjoyed our buying experience and said that the next time we needed a vehicle we would definitely be coming back. Well, long story short, we were involved in an accident and we totalled that vehicle! We needed a replacement vehicle, fast. We came back to Grand Blanc Nissan and sure enough, they hooked us up again. We found another great vehicle similar to the one that was wrecked. It was the honest and knowledgeable staff that brought us back and will keep bringing us back again and again for all of our vehicle needs. Special thanks to Todd and Kenn, you guys rock!

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by Drcarmobile on 08/10/2016

This review is regarding the sales department. No experience with the service department. I came in ready to buy a Nissan Rogue. I was met by a young African American that looked like he just started. I asked him for rough numbers assuming I had good credit and he refused at first saying he had to run my credit. He was extremely arrogant in his approach and mannerisms. Finally I asked him if he was new because it was new and he just laughed at me. I asked why he was laughing and he went to get the manager. And now it gets worse.. When the manager came (older white dude, Harold might have been his name) right away he started talking in a raised voice asking why we are giving his salesman a hard time. I tried asking multiple questions but he just kept going on about how it's the best price blah blah. Finally, I was able to ask a question regarding my credit before he cut me off again. I told him I was not done talking and he then proceeded to swear and say "I'm not done talking either" and "who the hell are you" etc. I decided to leave out the swears. After that I obviously walked out. Went to Honda down the street and picked up a CRV with amazing customer service. Couldn't be happier. I have never taken the time to write a review or file a complaint about a company. I understand everyone has their good and bad days. But this was absolutely the worst customer service I have ever experience in my life. I was so disgusted that I'm actually taking a the time to write this review and called Nissan Corporate to make sure they know what kind of service is going on at their Grand Blanc dealership. Buyer beware, and happy car shopping!

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by jkelleyana on 04/17/2016

• Drove 225 miles to purchase a used Lexus • Talked to salesman (Nick) at least four times while in route - I was obviously a serious buyer • Nick requested my personal information • I stressed repeatedly not to use my information until I saw and took a test drive in the car • More importantly, don't use this information until we agreed on the price - basic common sense • I repeated this at least four times • He assured me that any credit inquiry would be a "soft pull". This was crystal clear to both of us • The following issues occurred – • Car had three inches of snow on top of it • Car would not start • Car could not be jumped with a portable battery • Car finally started with a conventional cable hooked up to another car • Nick's boss (Todd) repeatedly swore under his breath at Nick • Todd would not allow a test drive on the highway • Obviously I left after this nonsense • When I arrived home later that night, I received an email from a credit agency. It stated that a hard pull had been done on my credit - I was furious • Grand Blanc Nissan was obviously unprepared to sell me their car • Their behavior was very unprofessional • Their actions were dishonest regarding my credit • I would never even consider this business in the future If zero stars was a choice - it would be accurate

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by Jwoodruff22 on 03/24/2016

If I could leave a 0 start review I could. This dealership is full of a bunch of [non-permissible content removed]. They showed me a lease car including a buyout of my lease then when I said I wanted to look at used cars to buy the dropped buying out my lease without telling me. Pressured me to sign the papers- kept me there until 9:30 at night even though I said three times we would come back the next day to sign I had my 2 year old with me and they kept saying we have to do it tonight. So, I signed the papers and took home the car only to realize they never said anything about the lease I was supposed to be getting rid of, the next day when I went back to confront them about it the said too bad you signed a contract. So I told them I would get a lawyer and they lied to my face twice and said I told them I wanted to keep my lease when that is never the case. He even said he had me on camera recorded saying it. So I told him to show it to me because I never said any such thing. Of course they couldn't because I never said that and then he finally admitted he didn't have the recording. They were going to void that only if I went in to the original lease they offered me and then they would pay off my other lease. I originally said okay fine, because I couldn't afford two car payments, but then they once again required me to sit and wait for them when I told them I had to leave by 7:30 so I could leave both cars (the lease and the one I would have been returning) there and come back tomorrow. Of course they wouldn't allow that he yelled that he was sick of me flip flopping and calling banks for me because I was doing it. It was not me flip flopping it was a simple case of them being deceitful and pushing me to sign before I realized they were being so. Then come to find out I get in my car the next day and it says oil change due, so I looked at the Grand Blanc Nissan sticker and it said oil change due April 28, 2015. They sold me a car that hadn't had an oil change in almost a year. Worst place ever and I have been telling everyone to not go there and will continue for the rest of my life.

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by a_coolich on 08/22/2014

I am so glad that there is now a Nissan dealership in Genesee County! The sales team at Grand Blanc Nissan is great. My wife and I worked with Cal P and got great deals on a Sentra and a Rogue Select. I was impressed with the integrity of the entire process. They will do what it takes to win your business!

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