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Customer Reviews of Simms Chevrolet

4.2
Overall Rating
4.2 out of 5 stars(22)
Recommend: Yes (4) No (1)
Write a review: Sales | Service
1 out of 5 starssales Rating

Beware buying used cars

by Lscence on 08/15/2023

Bought a car and realised the same day I bought that it has a blown transmission and simms lied to me about it , had the car listed on their website, they told me car sold as is and they can’t do nothing about it, thank you simms for having me car payments for a car that doesn’t work

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No

1 Comments

22 Reviews
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5 out of 5 starsservice Rating

car service at Simms Chevrolet

by lgg2874 on 01/04/2024

Took my 2011 Chevrolet Traverse into Simms Chevrolet for some work. The electrical charging system needed to be checked out. They adjusted the computer for the alternator charging. I also had a problem with the heater blower. It was only working on the defroster. That was also fixed. I am pleased with the service that I always receive at Simms.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

Beware buying used cars

by Lscence on 08/15/2023

Bought a car and realised the same day I bought that it has a blown transmission and simms lied to me about it , had the car listed on their website, they told me car sold as is and they can’t do nothing about it, thank you simms for having me car payments for a car that doesn’t work

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Simms Chevrolet

by PCannon on 04/29/2023

The service department always greets us with a positive and caring attitude. They listen to our concerns, have the vehicle diagnosed and keep us informed of what is needed to repair the vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

All fluids flush and replace.

by R Goller on 03/03/2023

Very friendly team at Sims Chevrolet. Big thanks to Chad my service writer who guided me through the process. Overall a great experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service over and above!

by Patty Lee on 11/29/2022

Every employee I dealt with was courteous, professional and polite. The service was well done. They even wiped down the dash and cleaned the inside of the windshield! Service over and above, just like they always do!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Go see the Simms Boys!

by GeneJB51 on 03/03/2017

This was my third purchase from Simm's Chevrolet. My Salesman Dan Eickhoff went above and beyond to get the exact vehicle I wanted. He hit it out of the park and was very attentive to my requests. Simm's gives you the small town attention every GM customer deserves.Well done!!!"|"

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Always Satisfied With Service

by satisfied125 on 04/14/2016

Every time we have come in for service the staff has always been more then satisfactory. Polite, helpful, informative and a couple of times went above and beyond their call of duty.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Buying a new truck.

by TimothyJFranks on 03/08/2016

Thanks to Dan Eickhoff! On a great job getting us what we wanted at the price we wanted! The whole team at simms was awesome, friendly, fast and very helpful! Will definitely buy with them agian!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Sales

by Marci20werth1 on 04/07/2015

Johnny mydock and Ashley Davidson were great too work with!!! Johnny met all of our needs/wants. Very happy with the purchase and customer service!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome

by Scott_Michael1 on 04/06/2015

Lets just say we are completely satisfied with your dealership!!! My Husband and I will let everyone that we know that are looking into getting a vehicle, look nowhere other than Simms.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Hanzek Silverado 2015

by LoriGMI on 03/30/2015

Dan Eickhoff was very informative in helping us pick out our first truck. He was very efficient and professional throughout the leasing transaction.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

TOP NOTCH

by Jbart85297 on 03/02/2015

My only complaint is Saturday's are best to get my 2014 Cruze Diesel serviced. In the first 3 months of ownership I have driven nearly 13,000 miles. Service is very important to me. Otherwise I give Simms Cheverolet a 10 out of 10.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Five Stars

by DHeine on 02/19/2015

My experience at Simm's Chevrolet was by far, the best vehicle purchase I've known. Every person I dealt with, from service to the sales floor were professional and knowledgeable. Keep doing what your doing!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

new truck

by Gary915colorad on 01/28/2015

quick, friendly, itelligent sales staff. service was great. could not have been better. i had appt. and was greeted at the door no wasted time went throught the feature of the new truck and i was on my way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starsservice Rating

car wash

by farmboy25 on 01/09/2015

got an oil change and tire rotation. ask for a car wash, but they forgot to wash my car which was very dirty

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Thank you Richard centilli

by Abbybogie on 12/28/2014

Richard Centilli has been extremely helpful with any questions we have. I am so happy with my Equinox and thank Richard for showing me it. I will be leasing or buying again from Richard Centilli thank you so much.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience

by Shachr on 12/19/2014

I bought my very first brand new car at Simms a little over a year ago and since then i have referred my sister and bought a truck there as well. The commercials don't lie, they treat you like family. I would recommend Simms to everyone!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Kruse

by Juneau on 10/22/2014

Our sales person, Dick Centelli, was wonderful to work with. He went the extra mile to be sure we were satisfied with our vehicles and also the service we received from Simms. He is a real asset to Simms and we would not deal with any one else but him. We have found him to be honest and forth coming with us in our customer relationship with him. Everyone one at Sims has treated us very well, including your service department, who have also been very helpful.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Buying a vehicle can be a pleasant experience experiance

by Billsilverado on 10/19/2014

My salesman did a excellent job.He listen intently and found the exact truck.He explained all my options and found a deal that fit my budget.My salesman, Justin Filkins, the salesmanager, andbthe finance manager, did not just try to sell me a vehicle, they made sure I was intirely satisfied.I will aways recomend Simms dealership and justin because of my experiehce.It is the second vehicle I bought from Justin and when my son saw my truck and thr deal they foun for me He is going in on Monday to see what they can do for him SINCERELY William Rose P.S. Love my silverado

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Simms Chevrolet

by AndreaAlvarez on 09/27/2014

I love visiting Simms Chevrolet. The dealership is always immaculate, the employees are friendly and I feel like my vehicle is serviced quickly to help me get on my way. Thanks for being so consistent and reliable!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Extreamly Impressed

by JenniferBoggs on 08/16/2014

I am so impressed with the friendly staff at Simms. The dealership was very flexible with handling paperwork on the title for our trade in vehicle. Dan E went above and beyond to give us exactly what we wanted. We were able to drive away in a 2014 Suburban LTZ in the color we wanted with more options than we dreamed of and in less than 24 hours. This is truly the greatest experience I have ever had making a purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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About our dealership

Simms Chevrolet is your new Silverado Leasing HQ. We have the full line-up of New Chevrolet in stock and ready to go. Whether you are interested in buying or leasing, the staff at Simms Chevrolet is ready to help. Interested in your best deal on a pre-owned or used vehicle with no fine print? Look no further than Simms Chevrolet in Clio Michigan. Started in 1957 and celebrtaing over 60 years of serving Genesee Country as the #1 dealer for Customer Service Index in Clio. Call today 810-686-1700 or visit our website simmschevrolet.com

Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop