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Ann Arbor Infiniti

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Customer Reviews of Ann Arbor Infiniti

23 sales Reviews
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5 out of 5 starssales Rating

Great job!

by Matthew on 03/06/2020

Terra was great. She is knowledgeable and friendly. We really feel that we got a great deal on our car and we love it! The whole process was wonderful, start to finish.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best car buying experience I ever had.

by Sergio on 03/01/2020

Very friendly and fast service. Very appealing prices and no hidden fees. Every fee is very well explained and many options were offered to me. Overall experience was unbelievably great that I truly felt like they were all there to serve me like a VIP without any ill intent. Can't recommend this dealership enough.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

Infiniti of Ann Arbor and my Q50

by Jon on 02/27/2020

The dealer's willingness to work with me and forge a good relationship. This is the 4th vehicle I lease old from Infiniti of Ann Arbor and my 5th overall.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Ann Arbor Infinity

by Jacqueline on 02/13/2020

Everyone was absolutely amazing. I have been telling everyone that asks about my car that Ann Arbor is amazing and so helpful. All employees are so friendly, kind, and informative. Best experience. Jade and his team are awesome!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

4 out of 5 starssales Rating

Very friendly staff, but don't believe everything they promise.

by Tammy on 01/15/2020

The staff was very friendly. We had 2 issues with the vehicle. One issue has been taken care of as promised (another key fob was made), but the other has been ignored. Our headrest in the 3rd row seating are off track. They told us they would schedule something with Fox Ford in Grand Rapids, but have not followed through on that promise.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Smooth and enjoyable vehcile buying experience

by Carla on 10/28/2019

I liked the relaxed atmosphere, the music and Terra was easy to work with. I would definitely buy from the dealership again. It also seemed that everyone I came across was genuinely a nice person. That always helps when going through the vehicle buying process which sometimes can be rather stressful. Overall I had a very nice and enjoyable experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Infiniti 2019 Lease - Amazing Service

by Samantha on 10/21/2019

Terra Moore was an incredible help!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

A great experience and decision

by William on 09/25/2019

We drove nearly 2 hours to look at an auto. Terra Moore was responsive from the start and absolutely the most professional but approachable auto sales product specialist we have ever encountered. Very responsive and proactive team made every aspect a great buying experience for us! Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

QX50 purchase

by Anne on 09/05/2019

I loved the openness and friendly staff. They made me feel very welcome and made the whole process incredibly smooth.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Infiniti QX50 Purchase Feedback

by Yingdan on 08/30/2019

The service was perfect! Everyone is nice and friendly, and they are always there to help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Exceptional service and friendly, professional staff

by Carry on 07/25/2019

Our saleswoman Terra was exceptional. She was professional, friendly, and very knowledgeable about the car we wanted to purchase. She worked hard with the manager and finance to arrive at numbers we were comfortable with. Everyone at this dealership went above and beyond to make sure we had a positive experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Nothing but 10’s!! Thank you Fox Infiniti of Ann Arbor.

by Mary on 07/25/2019

The overall - Total experience was a relaxing one. All your employees were professional and addressed any questions I had... Allowing me to feel comfortable with the decision I made purchasing my QX50 from Fox Infiniti of Ann Arbor.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

The Best Car Buying Experience

by Rick on 07/21/2019

Very smooth buying experience. Sales dept was nice enough to accommodate all my needs. I also appreciate the personalized attention.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

feedback from customer

by Syed on 07/17/2019

sales person and sales manager. very neat and clean dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent

by Lisa on 06/04/2019

Very professional and courteous

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

QX 56 Purchase

by Daniel on 05/22/2019

Great job by Anthony Solack. No pressure, just answered all of our questions in a prompt and courteous manner. Also did a great job of explaining all of the QX60 features.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Fantastic Experience

by Jessica on 04/05/2019

The customer service was fantastic. Jade and Andre were very attentive and keep me up to date every step of the way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Nice job

by Jason on 04/04/2019

You did a nice job especially if I’m just buying a used car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great customer service

by Tamika on 01/29/2019

The customer service and the level of professionalism everyone had at Infinity.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Prompt and professional service

by Jon on 01/23/2019

Prompt follow ups and attention to my needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Amazing customer service!

by Paula on 01/17/2019

Jade was amazing! Very personable and helpful. Nate did a great job explaining the vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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