Liberty Chevrolet
Customer Reviews of Liberty Chevrolet
"Dishonest" and "Lacks Integrity"
byon 03/26/2018
"Dishonest" and "Lacks Integrity" are what comes to mind when I think of Liberty Chevrolet. I had a verbal agreement and even placed a deposit on a vehicle I wanted to purchase, but when it came time to do the paperwork the sales manager said he never agreed to the price. I drove an hour and a half to purchase the vehicle and was met with deception and lies. Not to mention the sales manager was incredibly rude.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Professional service, welcoming atmosphere
byon 08/14/2015
I was greeted immediately and warmly. All my questions were answered and options explained. Joe Kerr was professional and knowledgable and made the process simple and efficient. The financial arrangements were made quickly and everyone involved in the transaction treated me with the utmost courtesy. I felt very comfortable making the purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Shady!!!
byon 11/01/2010
This was the worst experience we've ever had! After negotiating a deal on a used truck, they called us (while out of state on vacation) to say they couldn't hold the truck for us anymore. In the end after they played games with us for 4 days, it turned out that the General Manager wanted more money for the truck! We still bought it because we really wanted the truck, but they didn't do the oil change that was due, fix the thumping sound in the front end (we requested this twice) or fill the fuel tank. After buying 11 vehicles from dealerships, I have never bought one without the dealership filling the fuel tank. How do you get a vehicle GM Certified without changing the oil? I will NEVER have anything to do with this dealership again! If you do, BE CAREFUL!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Let me tell you about the [violative content deleted] at Liberty Chevrolet
byon 01/12/2010
I placed an order for a car well over a month ago. They assured me they had "Plenty" of allocation to place the order with GM. Yet after 6 weeks, GM still did not have the order. They either lied about having allocation, or for some reason they just weren't placing my order. But wait, you're thinking that it can take more than 6 weeks for an ordered car to come in? Yes, but my wait hadn't even started yet. I was still waiting to start waiting for the car. I was in line to get in line. So I found a nearly identical car in stock at a different dealership. I bought it. I told Liberty to cancel my order and refund my $2000 deposit. They refused. They said now they're going to be stuck with a car they don't want. A) You have to refund a deposit if you don't have a car. State law. B) There was no car, they didn't order the car yet, they weren't going to get stuck with anything. C) They wanted to keep my $2000. I get nothing, they DO nothing, they GIVE me nothing, they get my $2000. So of course my credit card company gave me the money back and is now dealing with the issue. It really makes you wonder, what did the people at this dealership hope to accomplish? Of course they were NEVER going to keep my deposit on an order they haven't even placed. If I took them to court, it would last all of 3 minutes and I'd win. They never had a real chance at keeping the money, all they've done is act like children, piss me off, and ensure that they get a bad review on yelp. Plus the credit card company may also charge them a fee for the chargebacks. I don't see the upside.
BUYER BEWARE of Mr. Tony Chella, General Sales Manager of Liberty Chevrolet
byon 07/18/2009
BUYER BEWARE: On 6/18/09 we were told by Mr. Tony Chella, General Sales Manager of Liberty Chevrolet to give him the paperwork and the dealership would send a check for $299.00 and send it right out to us. The next day on 6/19/09 I even called him to make sure he had all the proper documentation to process our check. He replied when I had him on the phone "I got the paperwork and have already given to my Accounts Payable person so they will send the check right out just like we agreed." Almost a month went by and still no check. So I called Mr. Tony Chella on 7/17/09 and asked him why we did not have our check? His reply was "We decided we are not to pay you." When I threaten legal action for this [violative content deleted], he said "Go ahead" IS THIS THE COMPANY YOU WANT TO MAKE YOUR FAMILY'S 2ND LARGEST PURCHASE FROM?
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
The team at Liberty Chevrolet, Inc. would like to welcome you to our dealership in Wakefield, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Wakefield, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Wakefield count on the high-quality vehicles and services found at Liberty Chevrolet, Inc., and we look forward to living up to our reputation every day.
1 Comments