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Customer Reviews of Audi Peabody

4.6
Overall Rating
4.58 out of 5 stars(70)
Recommend: Yes (45) No (5)
Write a review: Sales | Service
5 out of 5 starssales Rating

Audi of Peabody

by Carol@west on 05/09/2024

Wilson Suriel at Audi of Peabody is the most professional, knowledgeable and reliable salesman I have ever purchased a car from

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

70 Reviews
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5 out of 5 starssales Rating

Audi of Peabody

by Carol@west on 05/09/2024

Wilson Suriel at Audi of Peabody is the most professional, knowledgeable and reliable salesman I have ever purchased a car from

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

First service appointment

by Tom Mont on 05/01/2024

First time at this dealership, took my car right and everything was completed on time and returned my car clean and explained everything in detail

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent

by JimmyGut3 on 04/18/2024

Everything went well and work was done as scheduled

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sales experience A4 Peabody Audi MA

by LeeAudi4 on 04/18/2024

I was very pleased with my experience. The sales person was knowledgeable and helpful. There was no high pressure sales.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Late rush repair

by DianaFerr on 04/17/2024

Thanks for the quick repair. I used AAA to jumpstart my car. This Audi dealership was close. Even though I stopped in after 5:00pm they were able to fit me in, check my car, install a new battery and get me on my way. Thanks for fitting me in last minute. I had 40 miles to get home so I appreciated their efforts.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Purchase

by smk1363 on 03/22/2024

Karl was excellent to work with. Honest, low pressure, and no nonsense. Would recommend him to others for sure.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Audi RS7 service

by MarlsRS7 on 03/06/2024

Had a great maintenance experience on my RS7. I decided to wait at the dealership and was able to work and get things done. The car was ready in under two hours which was great! Jim Miscioscia always takes great care of me, I really enjoy working with Jim and his team. Car was washed and vacuumed, and looked great! Overall great experience!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Ached service

by Dick neenan on 02/27/2024

Very professional and efficiene

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Bought an Audi Q5

by Sean.baize on 01/31/2024

Wilson was extremely helpful. He answered all of my questions and was extremely professional. Clearly explained everything and could not have been nicer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by RDaniel on 01/23/2024

The service advisor acknowledged the repairs that were needed on my Q5 and the service was excellent.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Robertc on 01/13/2024

My advisor Raymond was super helpful and provided exceptional service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

This dealer is rip off

by Reid sean on 01/13/2024

Audi of Peabody charged me $405 for 30 minutes service. This is the most outrageous thing I’ve ever experienced. I’ll never go back to this dealership. Oil change and inspection cost me $595 dollars. Wow! This is criminal.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

1 out of 5 starsservice Rating

Poor

by Susan N on 01/11/2024

I received a text offering me $50 off a service and when I clicked on the link it brought me to online booking for my service at Audi Peabody. I checked 30,000 mile service and it asked if I had a promo discount. I checked that box and the amount $213.84 for the service appeared. I assumed that would be the cost of my service. When my vehicle was ready, my service advisor presented me with a bill of $315.00. I asked if my $50 discount had been applied to which I was told it was never given unless asked for, and he needed to get a manager to approve it. I waited an additional 10 minutes and my bill was $265. I questioned the amount since it was not the amount shown with my online booking. The service advisor said it was always different. I paid my bill but I will be contacting management .

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Service

by Geane Soares on 01/07/2024

I always have a great experience at Audi Peabody , they always really good job on fixing my car and fast. Jim is so quickly to get back to you, and always have a solution to get things done. Excellence, excellence and excellence !!!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Christopher Meoli

by Staciaxerras on 01/03/2024

Christopher was very efficient and welcoming. Competed the service that I needed done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by Kevin Koci on 12/27/2023

The service consultants and the technicians were great to me!They fixed my car within a day and everything is going smoothly now.Always nice to me and offering different solutions for us.I recommend everybody who has an audi to bring it to Audi Peabody for service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

New Tire

by Rice Bar on 12/21/2023

Chris Meoli went way above and beyond to help me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change and CV boot replacements

by Audi Allroad on 12/10/2023

Jim makes you feel at home. Great service from start to finish.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Experience!

by Heidi N on 12/05/2023

From the moment I inquired about the care, I was met with enthusiasm, kindness, and genuine service. I never felt pushed or pressured into purchasing a vehicle. Jacob and Kevin were very easy to work with and walked me through the process from start to finish. Matthew in Finance was also very kind and helpful. Overall, I could not have been happier with my experience at Audi Peabody.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2023 Audi Q8 purchase

by Fencerdude on 11/01/2023

This was a amazing car buying experience. My salesman Louis was amazing and very helpful with all my questions about my new car

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Purchase of 2024 Audi Q5

by Gilpinsulky on 11/01/2023

Audi Peabody exceeded my expectations. My salesman Louis was knowledgeable and very relaxed. He answered all my questions and was able to put an excellent deal together

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

If you're in the market for a Audi, you need to come into Ira Audi in Peabody today. We stock a large selection of new and used Audi cars at great prices. If you need assistance with choosing a new car, obtaining financing, or have service and repair questions, our friendly and knowledgeable staff will get your questions answered. Our dealership is located in Peabody MA, but we proudly serve the Danvers, Lynn, and Manchester areas with Audi cars.

As the areas largest volume Audi Dealer, you will receive your best price on any new Audi TT, A4, A5, A6, A7, or A8. And don't forget the Q5 and Q7, arguably the hottest SUV's in the U.S. today. If you want to get really sporty, check out our selection of S4, S5, R8 and TTS's. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We also have a great selection of used cars. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.

Amenities
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Customer Lounge Area