McGovern Chrysler Jeep Dodge Ram
Customer Reviews of McGovern Chrysler Jeep Dodge Ram
Jeep
byon 09/19/2023
Professional, knowledgeable, efficient,no pressure
Excelent Service -
byon 12/18/2023
Step by step completion during the repair was explained. Topnotch body shop. I've been going to this shop for over 25 years.
Jeep
byon 09/19/2023
Professional, knowledgeable, efficient,no pressure
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
McGovern Rocks on Service!
byon 08/21/2023
Prompt and courteous service always. Kevin Spezzano and his techs know their stuff. Love that they text their findings with associated cost and you can pick and choose what you'd like to.have done. Couldn't be easier, or better!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
William was the best!
byon 07/02/2022
Everyone knows car buying can be stressful. William made this a pleasant experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Always a good experience.
byon 05/21/2022
The folks are always helpful and Kenny at the service desk always takes good care of me. McGovern provides free Ubers when I need to leave my vehicle for extended service and many times I receive a complimentary wash. Last time I was in they even vacuumed the interior. Wow! I always have them service my vehicle (breaks, tires, shocks, repairs) as well as get my oil changed, tires rotated, and inspection sticker updated. The waiting room is comfortable and they usually have coffee and snacks available.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
First time customer. Great customer service!
byon 07/26/2021
I usually go to a different dealership where I have gotten my car in the past but they were having trouble scheduling me for an oil change. They were booked up for a few weeks. So I went to McGovern for the first time and they were fantastic. Very friendly very efficient, nice clean waiting room. Set realistic expectation on time for the service and even finished early!
- Recommend this dealer? Yes
Best Repair Service Ever!!
byon 07/03/2021
McGovern is extremely, professional, efficient and courteous. I had a pretty long list of concerns with my Dodge Charger, and they took their time to evaluate the issues reassured all my needs will be met. From Dan, Kevin and Scott, they were all deligently kind and delivered the best repair service I have ever received. After repairing my car, they took it on a test drive and was not 100% satisfied with the outcome and brought it back in to evaluate further. Once the finale repairs were made, and I drove my car away, and felt like I was driving a new car. Thank you McGovern Jeep. I highly recommend your services to anyone in need of repair. If I could give you more than 5 stars I would!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent Service
byon 07/12/2020
Excellent service provided by Kenny and his team. Pleasantly surprised on their professionalism and customer service. Recommended
- Recommend this dealer? Yes
Friendly & helpful Service staff
byon 12/20/2019
The service advisors are capable, friendly and go the extra mile to ensure satisfaction. They each leave a great impression of the dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service appointment
byon 08/06/2019
Very friendly and helpful. On time service. Explanation of charges was clear. Convenient location too
- Recommend this dealer? Yes
Service
byon 12/04/2018
Great staff of Service and Repairs Department. No hard sell, just facts and what it takes to fix. Eddie was personable and very helpful
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
Great, fast service
byon 09/10/2018
McGovern service center was great. Had to update software of the Carr. They scheduled the appointment fast, sent multiple reminders. Even when I missed my appointment they schedule the service the same day. Finished the service on time. Very professional. Clean service center. Polite staff.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Most Pleasant Experience
byon 05/04/2018
John and Jimmy at McGovern were so pleasant to work with. They listened to what I wanted and John was very patient while I searched for the exact car I wanted...and asked a lot of questions. Highly recommend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bad
byon 01/21/2017
I went to fix something on my car at this dealer on Friday and he said the car might be done today or tmr., but i will give you a call when car is ready. The guy did call me to pick up the car but ( 30 mins before they close) and I live one hour away from this dealer. And when I got there my car wasn't washed. My car was dirty they didn't wash it.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
BUY A JEEP FROM A JEEPER
byon 12/08/2016
I trade in a lease and purchased a vehicle - the process was seamless. A huge Thank you to our FANTASTIC sales/leasing consultant JUCIARA MARTA, for her patience, honesty, help, and courtesy. I have purchased 4 cars and leased 1, all through different dealership, and hands down the customer service and transparency were above and beyond at McGovern Chrysler Jeep Dodge Ram. I couldn't be happier with my car and the no-stress buy situation. Thank you Juciara. I strong recommend Juciara to the Spanish community as she also speaks Spanish.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments