Service Gervais Kia Car Dealership Lowell Massachusetts | Edmunds
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Gervais Kia Service Reviews

  • 6 Industrial Ave
  • Lowell, MA 01851 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Constant repeat issues By klussier on 01/26/17 06:05:35 AM PST
Recommend this dealer? No

They have "fixed" the same problem in our 2016 Sorento 5 times now, and it always comes back. P0010 - "A" Camshaft Position Actuator Circuit (Bank 1). The service writer, Ralph, is rude and condescending. They take forever to get parts, and since it's warranty work, they are in no hurry to help.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Gervais Kia Lowell dishonest and lacks integrity By frankrizzo69 on 06/12/12 10:28:20 PM PDT
Recommend this dealer? No

I brought my wife's 04 Kia Sorento to Gervais Kia, Lowell, MA for the SC073 recall work, which is the valve sub assembly induction replacement. Gervais Kia Lowell ma had my wife's Kia for 17 days. When they finally finished it, my wife and I took it for a test drive. We both noticed a strong sme...
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