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CarMax Laurel - Now offering Express Pickup

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Customer Reviews of CarMax Laurel - Now offering Express Pickup

2 sales Reviews
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1 out of 5 starssales Rating

Bait and Switch

by Alpha_Male on 08/09/2016

the car I saw on the website was not there when I called to ask about it. If the care has been sold already, it should not be on the site. Shady car sales tatics should not be allowed on Edmunds.com- If the car has been sold then delete it from your site.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
1 out of 5 starssales Rating

CarMax at Laurel is listing cars they don't have on the lot

by EastMoCoMomma on 12/02/2013

We went to the Laurel CarMax yesterday to look at the Mazda5's listed as being on their lot in the Edmund's database. Those cars were not there. If you look at the dealer's website, it is clear that those cars are at other locations in the greater DC Metro, and the Laurel CarMax is offering to sell them. Since we were looking for an opportunity to test drive, we were very disappointed.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
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