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Diehl's Ford Sales

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Customer Reviews of Diehl's Ford Sales

5.0
Overall Rating
5 out of 5 stars(19)
Recommend: Yes (4) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Diehl's Ford

by C Johnson on 03/05/2024

I had a wonderful experience purchasing my 2023 Ford Explorer from Diehl's Ford. Ben was very patient with me going over the Maverick, F150 Lariat and Explorer before I made the choice of the Explorer. He offered a very fair trade in value for my old Explorer. Took care of the financing with Ford, transferred my tags and insurance. After the purchase he reviewed all the new bells and whistles that are on the new Explorers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
19 Reviews
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5 out of 5 starssales Rating

Diehl's Ford

by C Johnson on 03/05/2024

I had a wonderful experience purchasing my 2023 Ford Explorer from Diehl's Ford. Ben was very patient with me going over the Maverick, F150 Lariat and Explorer before I made the choice of the Explorer. He offered a very fair trade in value for my old Explorer. Took care of the financing with Ford, transferred my tags and insurance. After the purchase he reviewed all the new bells and whistles that are on the new Explorers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Diehl Ford

by MCDISHONG on 08/14/2023

This is the second vehicle I purchased from Ben Diehl. He always shows me the best options that fits my budget and lifestyle. Always a pleasure dealing with the them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Dealer

by Tom Morgan on 07/27/2023

I needed to trade in my truck for another to work out of. They hooked me up in two hours n got me a way better interest rate.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Diehls Ford Review

by FrancesChuck on 05/27/2023

All the staff at Diehls Ford have been very polite, friendly and professional. We have been very pleased with everything so far from purchasing our Ford Maverick to getting the oil changed and tires rotated. We would highly recommend them if someone is thinking of purchasing a Ford vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

An all around wonderful experience

by TylerPope91 on 07/05/2016

I recently graduated from college and got my first real, good-paying job. I owned a 2001 Ford Explorer Sport, that I used to get me to and from class these last few years. However, after starting my new job, I realized I need a more reliable vehicle. The Explorer only had 150,000 miles on it, but it had several other problems. In the last month or so it had started to slip, and more recently started shutting off on me. I contacted Eric Diehl and Diehl's Ford and within a week they had me in a brand new 2017 Ford Escape. Eric and the team at Diehls were extremely helpful and gave me a great deal on the first vehicle I ever purchased by myself, with the help of my parents. I would strongly recommend Diehl's Ford to anyone in the market to buy a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Diehl Ford Service

by Daniel726 on 03/28/2016

Diehl Ford is honest and trustworthy. Customer satisfaction appears to be their number one priority as I have dealt with Diehl Ford on numerous occasions. Family owned, Family oriented, Family friendly. .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great, prompt service. Never disappoints

by daveyoder on 08/21/2015

I had oil change, lube, and tire rotation. This dealership offers a full range of services and products and I have used virtually all. They have never disappointed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Excellent scheduLing and prompt service

by SergeantMajor on 08/20/2015

Shop could use a good cleaning? Shop area is cluttered and dirty

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
3 out of 5 starsservice Rating

Have Not repaired our vehicles Transmission.

by gods_son1 on 08/09/2015

Transmission problem was and is still under warrenty, was in shop once they replaced a seal pack, the problem is the clutches, waiting on parts they keep saying. That it is a common problem with the transmission in our 2014 Focus. This has been an issue for over 6 months.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Great purchasing experience

by Pie9997 on 07/26/2015

Shopping @/buying from Diehl's was the easiest and best auto purchasing experience. They found the truck I wanted and worked a great deal with no hassles.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service as expected

by stupidpartsman on 06/17/2015

Friendly and fast! Checked everything over. Great to come out all " in the green"!!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

great service

by 1234033 on 05/28/2015

Very friendly, treated you with respect and maid you feel like family. A great place to buy a automobile from.thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Diehls

by Medic969 on 05/25/2015

Purchased a 2015 Challenger Hellcat, service was excellent and very easy process from start to finish.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Recent Visit

by Wolfpack7660 on 05/25/2015

Helpful answering questions. I inquired about a cruise control for my Ranger. I was provided with a quick and satisfactory quote to consider.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

great experience

by happyhappy8 on 05/20/2015

Love my new Ford focus and Eric is so good to deal with. Love Diehl's Ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Happy Owner

by CardQueen on 04/14/2015

Just bought my leased vehicle thru Diehl's. The process couldn't have been any easier. Thank you for everything!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

great experience

by Ricangirl01 on 04/13/2015

Mr Ed diehl was very polite and helpful...he did everything he said and then some..i love my 2010 Sebring..God bless him and his family..thanks so much!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Dealership Experience

by happyretiree on 03/31/2015

Good prices and excellent, timely service on visit combining a warranty repair and tire replacement. So happy I'm bringing my Subaru in for tire replacement today.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

great sales

by torq8677 on 03/31/2015

Eric is great at sales would recommend to any one

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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