Pohanka Volkswagen

by EDS22 on 04/23/2014

We had a fabulous experience with Pohanka VW and highly recommend that anyone looking for a VW use this dealership. We located an ad for a Golf online. The price seemed too good to be true. We contacted the dealership and Faith, one of the sales representatives, assured us that the price listed was correct. Before driving the 2 hours to this dealership from our home in Delaware, we visited local VW dealerships to see if any of them would match Pohanka's price for a comparable Golf. No one could touch Pohanka's price and many actually tried to convince us that Pohanka was being fraudulent. We spoke to Faith again and she assured us that the price was accurate and it wasn't a gimmick to lure us to their lot, so we made the trip. We couldn't be happier with the outcome. The car was immaculate. The price was accurate. The Golf had more options than what we expected. Faith was knowledgeable, thorough and overall delightful through the buying process. Even after the purchase, she maintained email and phone communication with us to ensure that we were happy with the car and had no issues or questions. Bottomline: Pohanka could offer a price lower than competitors, because it is a new dealership with little overhead. The sales office was a neat, clean and attractively decorated temporary trailer on the lot.

Read more

by daviddodson4 on 04/02/2014

I had a great experience with Pohanka Volkswagon. Faith B. was my sales lady. She was knowledgeable, efficient and friendly. I was thoroughly impressed. After I left the dealership I realized that I left some personal belongings in my trade in car. Living approximately 30 miles away Faith went above and beyond by mailing me my belongings to save me a trip. This was definitely my best car purchasing experience to date. Financing was also fast and efficient. I would recommend Pohanka Volkswagon and Faith B. to any of my friends.

Read more