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Wiscasset Ford

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Customer Reviews of Wiscasset Ford

4.6
Overall Rating
4.58 out of 5 stars(97)
Recommend: Yes (11) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Pre owned 2022 ford f150 Lariat

by Mduck78 on 04/22/2024

Leeann And I had a wonderful experience! No pressure but ready to answer any questions we had. All in All they could not have been any more helpful helping us navigate the used car purchasing process. Will definitely do business with them in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
97 Reviews
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5 out of 5 starssales Rating

Pre owned 2022 ford f150 Lariat

by Mduck78 on 04/22/2024

Leeann And I had a wonderful experience! No pressure but ready to answer any questions we had. All in All they could not have been any more helpful helping us navigate the used car purchasing process. Will definitely do business with them in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Clean Sale

by Corolla sale on 02/29/2024

We got a great trade in deal on getting a very low miles Toyota. Hats off to a long time sales person who took care of us on short notice. Only drag on the deal was the inordinate amount of time the "legal paperwork" took ( 2+hrs we sat) to sign off and leave with the car. Otherwise - a no pressure experience and recommend WIscasset - at least for a used car and trade-in

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
2 out of 5 starssales Rating

2022 Edge

by Wendyyeaton on 02/22/2024

I have been waiting on parts since I purchased my vehicle. Every time I call they say they will call me back and they do not call me back. I am very frustrated..

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Ford Fusion 2020

by AutoSeeker24 on 02/14/2024

Wiscasset Ford has come through three out of the last three times I have been searching the Maine coast for pickups or cars. Their sales staff is direct and friendly, and get you in and out quickly and efficiently. They back up what they say, which as a fellow business owner is very important to me. I can, with confidence, recommend Wiscasset Ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Ford5star

by Ford5star on 12/12/2023

Jeff Alan made the vehicle buying process so easy answered everything very polite would recommend to all wiscasset Ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Maverick

by Stephen51 on 11/07/2023

Great experience, everything was ready when I arrived. Great people to deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Top notch!

by Scott M. on 08/12/2023

Outstanding car buying experience! Dave Warford was conscientious, knowledgeable, responsive and professional. Would definitely shop here again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Wiscasset Ford

by Ssullivan on 08/04/2023

Pleased that documentation fees weren't tacked on.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Jeff, Wiscasset Ford

by nothing on 06/22/2023

Always a pleasure to work with him. He's been my salesman for over 30 years!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Ford Ecosport!

by Idonthaveone on 05/25/2023

I had the best and fastest service I have ever had when buying a vehicle!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Wiscasset Ford is the best

by Jeannie on 04/23/2023

Fast, friendly, knowledgeable. No sales pressure. Financing was a breeze. David took the time to make sure the payment was what I wanted and found the incentives to make it less he also gave me the best trade in value for my vehicle. If you want a new or used car don't go anywhere else you will not be disappointed. .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

F150

by Paul Boucher on 03/04/2023

could have been better more than I could have imagined

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Dishonest car sales

by Wiscasset Ford Fiasco on 03/20/2021

Originally, we had a great used car buying experience w/ Wiscasset Ford in Wiscasset, Maine for my 16 y/o daughters first car in July 2020. However, six months after purchase of our 2012 Ford Fiesta, in March of 2021 the transmission needed to be replaced. This problem was addressed by Ford in a recall of the vehicle's transmission that we were unaware of when we purchased the used vehicle. Ironically, Wiscasset Ford also serviced this particular vehicle with the previous owner since 2014. Why wasn't this recall or the others completed before it was sold to us despite Wiscasset Ford having serviced the vehicle? When I called to request that they honor the recall, they refused and claimed that the vehicle was in good working order when it was sold, yet none of the recalls (there are two others for battery junction box and door latch) had been completed. I am very upset with this company that sold us a car that they serviced, knew about the recalls and neglected to complete the necessary updates before they expired. We thought that buying a Ford from a Ford dealer would provide us some security from issues like this.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent experience

by Chris W on 10/14/2019

I recently purchased a pick-up truck from this dealership. Salesman Mr. Allen was superb. Very friendly and helpful. I walked away feeling like I got one heck of a deal. Highly recommend!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great experience!

by Frenla02 on 01/01/2017

Quick service. Quality work. Even washed my car before finishing up with it. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Warranty Repairs to Ford Edge

by DaveInCamden on 12/27/2016

The warranty work was scheduled and completed in a week's time. The staff was helpful and interested in having me satisfied with the results.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service Visit

by Edge4us on 12/10/2016

It's a great established crew at Wiscasset Ford, unlike a lot of other dealerships I really feel like they work with you and your schedule, understand it's not just about their time, they really seem to understand keeping things moving.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

title

by Blueberry46 on 12/08/2016

No fuss no muss, car was done faster than I'd imagined it would be. they even washed it! I've already recommended Wiz Ford to a colleague, she bought a late-model Focus just back from lease, and she loves the car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

F250 Oil change & tire Roatation

by Snowdencn on 10/13/2016

The work was performed quickly and completely.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

perry/smith 2012 ford fusion

by becca7173 on 09/06/2016

jen in the service department did a great job helping me with my car and the work that was done everything was above and beyond what i expected .great job everyone!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent Service and Friendly Staff

by preacherman78 on 07/05/2016

5,000 mile service was very easy to schedule for my 2016 Ford Escape. When I arrived my car taken in quickly for The Works to be performed on it. The staff is very knowledgable and friendly. As usual, I am very satisfied with the service experience at Wiscasset Ford.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership