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Bill Dodge Nissan of Saco

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Customer Reviews of Bill Dodge Nissan of Saco

4.7
Overall Rating
4.71 out of 5 stars(105)
Recommend: Yes (58) No (4)
Write a review: Sales | Service
5 out of 5 starssales Rating

Wonderful experience!!

by Carlos Perez on 01/31/2024

Great experience throughout with Amanda and the rest of the team at Bill Dodge Nissan of Saco. Amanda Ivey was a pleasure to work with. She responded immediately to all my questions and created a no pressure atmosphere before, during and after the test drive. This was hands down the easiest and most enjoyable car buying experience I have ever had. Thank you, Amanda for being such a wonderful human being to do business with!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

105 Reviews
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5 out of 5 starssales Rating

Wonderful experience!!

by Carlos Perez on 01/31/2024

Great experience throughout with Amanda and the rest of the team at Bill Dodge Nissan of Saco. Amanda Ivey was a pleasure to work with. She responded immediately to all my questions and created a no pressure atmosphere before, during and after the test drive. This was hands down the easiest and most enjoyable car buying experience I have ever had. Thank you, Amanda for being such a wonderful human being to do business with!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Outstanding service department

by WHA on 10/02/2023

Outstanding service department with quality customer service and workmanship

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

New tires

by MOGld on 09/13/2023

Great service, friendly and knowledgeable staff, shuttle service and price match deals on new tires; what more can you ask for?

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

nice place to go

by Wilfred Lewis on 02/10/2023

they were very friendly and pointed out to me my engine filter was really dirty and showed me

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Maintenance Review

by Norm on 02/09/2023

Fast service, quality work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Labor costs higher than a physical at Intermed!

by Shooter Jones on 02/08/2023

Hourly charge insane. Love to know what % of it goes to the technician

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Finally found a decent used Prius

by Andrew Fiori on 02/07/2023

This was our second time working with a dealership, and MUCH better than the first. The whole exchange was efficient and transparent, and we were lucky enough to be catered to by a sales representative (James Waring) that acted more like a human than a sales automation. The car was well prepared at pick up - inspection, detailing, plates - etc. The one fuss is that the detailing detergents have left a very strong lingering toxic smell in the car. Hoping it wears off soon! All in all, it was a good experience despite the 'spending a lot of money and fearing being ripped-off jitters'. We are happy with our purchase and will return again if need be, and recommend this dealership to others. Thank you.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by Sea salt llc on 02/07/2023

Everything was as expected

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

I won't go anywhere else for service!

by Theresa Moran on 02/07/2023

This dealers service department is friendly, honest, keeps their timeline tight, works hard to get it done right. They fixed things that I didn't know needed fixing without inflating the price. I will only go there for service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Good experience

by DJ Masse on 02/06/2023

My only complaint is how long it took to get an appointment

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service department

by Brandyck on 02/05/2023

So happy I got my car at Bill Dodge. Every interaction I have with this dealership is positive. Fabulous service manager who takes care of my car and makes sure my car is always in good shape. Will never go to another dealership!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

42 month service

by JimL on 02/05/2023

Quick appointment.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Easy

by Sean on 02/02/2023

Easy in, easy out

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Thorough and courteous.

by DS on 01/31/2023

They always do an inspection of the vital parts and provide estimates of whether there is an immediate issue or something to keep an eye on and monitor for a future date. They are not pushy. Totally night and day from the last dealer I used. They solved a problem I had at one time that took many visits to another dealer and was never taken care of until I went to Bill Dodge. Bill Dodge is also accessible to schedule an appointment or ask a question. My vehicle is always washed before I leave which is a nice benefit. I highly recommend.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Martine on 01/30/2023

Very thorough and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Always happy with service!

by S Lajoie on 01/22/2023

I always feel that I get the best service here for my vehicle. They never try to sell a service I don't need and I apprciate that so much!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service @bill dodge nissan

by CFH on 01/21/2023

Service writer Ben was Great, courteous and knowledgeable , techs were thorough. And professional

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Bradley on 01/20/2023

The men and women who work in the service department are VERY friendly and informative. Very professional

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Treated as if you are family

by Sally Semple on 01/20/2023

This was my first time using this dealership. It was an emergency situation. And I received the most amazing service and expertise you could ever imagine receiving anywhere! What words can I use to describe my experience? Understanding. Courtesy. Professionalism. Knowledge. Kindness. Thoughtfulness. Personal attention. I could go on but in truth words cannot convey my complete appreciation and gratitude from the minute I brought my Nissan Rogue to this dealership in Saco to when I picked it back up in perfect condition. Garth pulled out all the stops to ensure that I was kept up to date with the progress and truly the kindest and most professional, personable human being out there. He even contacted the car rental company for a vehicle while mine was being fixed. I didn't have to ask for anything. The facility was spotless with cold drinks, coffee and snacks available, as well as rest rooms. Garth also worked with me so that I can forward all information with pictures so that I can complete my claim with my auto insurance company. Out of a bad situation, Bill Dodge Nissan and his amazing crew turned the situation into a really positive experience. One I will never forget. Thank you Garth with all my heart and to your amazing team of mechanics for taking care of my Nissan Rogue and making her safe and new again. You are the best! And then some!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service.

by Rick on 01/19/2023

Friendliness and knowledgeable crew..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Always great service!

by Sheila on 01/19/2023

The service team always provides service with a smile.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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