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All Star Buick GMC

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Customer Reviews of All Star Buick GMC

15 sales Reviews
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5 out of 5 starssales Rating

Thank you for rolling out the red carpet for us!

by SharlaKittner on 04/07/2017

The way we were treated was the best part about doing buisness there! We feel spoiled! We were never treated as though our kids were a bother. Our late day needs were never a hassle. Our financial constraints weren't an issue. We felt like we were sitting down with friends! And then to put my husband's truck on the showroom floor just before we rolled out was a really nice touch! Thank you for making our first new car buying experience such a great one!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Amazing salesmanship that listens to your needs and understands perfectly.

by cajunangel45 on 11/10/2016

After a heart wrenching decision that we needed a bigger vehicle for medical needs, I went to Jack Hebert Allstar GMC/Buick. Ronnie Singley had sold me my amazing Buick Encore, so when I approached him with my needs, he gladly sat down and discussed the pros and cons of our needs. He helped us decide on a truck and after driving several, a double cab was perfect for me. Ragan Royer, his assistant, helped us drive truck after truck, til we found the perfect combination that we were satisfied with. After about 3 month as of patiently looking for us the right truck at at the right price, Ronnie Singley and Ragan Royer called . Us in with a happy note, "we've found the perfect one!" Absolutely right! The price was amazing. No other dealer had come close. The packages were totally loaded, who needs a moonroof to drive by, I get sunburnt on the forehead! :-) in One hour my check was there, vehicle was being given a beautiful bedliner and detailing interior & wash. Love the look, the performance, the power and pickup in my new Gmc Sierra. I would vote Ronnie Singley hands down best salesman across the gulfcoast, as I have been in quite a few from Texas to Florida in the last 4 months. He treated me with care, respect, did not diminish the fact I was a lady as some did. I knew when I saw the bottom line, I was looking at a terrific deal due to the research I had been investing in. You could not ask for a more helpful, accommodating wonderful lady as Ragan Royer. She happily helped set my email, smartphone apps up. Ragan had no problem being very patiently explaining every intricate new feature of navigation and linking to technology. It was a pleasure once again doing business with Jack Hebert All-star. This is my 3 vehicle in less than 10 years. It won't be my last from him. My salesman will always be Ronnie Singley, and assistant Ragan Royer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great people, Great prices

by TheOldBDH on 03/17/2016

Awesome experience, great deal, even better staff! The owner gave our boys 2$ each out of his pocket so they could get some ice cream! Can't begin to say how well we were treated as customers! And did I say it was an incredible deal? Because if I didn't, let me reiterate: it was an incredible deal on a beautiful truck. Thanks Jack and Leslie!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

nichole and kelly knippers

by kjnman2001 on 01/17/2015

Terry is an excellent salesperson to have. She is passionate and not a pushy person. Very helpful as well. Jack and his team are the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2015 GMC Acadia / All Star Buick

by brentnbrenda on 01/13/2015

Very personable. Our Salesman, Chris Burnworth, was very helpful. He tried very hard to find the car that we were looking for. Unfortunately, even though it is mid season for 2015 Acadias, a Diamond white could not be found. My only disappointment was driving away in a car that wasn't the right color for me. I love my 2nd Acadia. I bought my 1st one from All Star in 2007 and had very few problems. We are looking forward to the same quality with the 2015. We were promised 2 years of oil changes and tire rotation from the Sales Mgr., but were not given this in writing. I am guessing that this is standard procedure and am not worried at this point about All Star honoring this promise as they have been very up front with us to date.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Kelly knippers best sales experience

by kjnman on 01/13/2015

Terry is the best consultant I've delt with. No pushing no rush. Very helpful. Jack and his team are great

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Allstar Buick GMC

by geno on 10/28/2014

This dealership exceeds all other dealerships that I have ever dealt with. It is definitely worth the extra time that I drive to get here. Everyone that I have met here is professional and friendly, a rare commodity in these times.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

GMC Sierra Purchase

by kcomega on 10/28/2014

It was a breeze, so what I wanted and Terry Anderson took it from there. She assisted me throughout the process. Thanks

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

All Star in Sulphur Louisiana

by geno on 10/22/2014

Always friendly people wherever you turn. The whole experience was not what you would expect from a car / truck dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

My Acadia

by Kederrick on 10/21/2014

Awesome experience. We had been shopping for months at multiple dealerships. This was the best experience. Above and beyond any previous experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Grace Anne - Encore

by Kevin_Melissa3 on 09/30/2014

We were very pleased with the customer service and sales relationship we encountered while shopping for a new car for our daughter. From the first greeting, Dylan Istre was a delightful and pleasurable young man who answered my numerous questions with ease and patience. Wade Foy was exceptional in his responses to our financing questions and worked diligently to make this purchase possible for us. An extra special commendation to Jack Hebert for making our car buying experience a great one and for making a high school senior feel like a princess!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

survey

by Marlamerriman on 09/20/2014

I highly recommend shopping at All Star Pontiac GMC. It has been the most pleasant experience I have had purchasing a vehicle ever! Looking forward to buying a Yukon in the future!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

"Five Stars for All Star"

by maddie10 on 04/07/2014

When I first walked through the doors of All Star Buick GMC Truck, Inc., I was pleasantly greeted and assisted by the staff and personnel in the Sales Department. Throughout the process of purchasing a new vehicle, I found everyone there to be friendly and professional. I was given options and my questions were effectively answered. The whole experience was great, and now I am the proud owner of a brand-new 2014 GMC Acadia!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Purchasing My 2013 GMC 2500HD

by BigAl309 on 05/06/2013

When I was ready to by a truck, I built a profile of what I wanted on line & sent it. I got an e-mail back saying someone will contact me. I then got a phone call from my salesman, Eugene L., who gave me a ball park figure & said to come see him when I was ready. I went in & met with Eugene who immediately started looking for a truck for me. It was a tough bill to fill because of what I was looking for in a truck however Eugene found me one that I bought & it is everything I wanted in a pickup. Eugene L. & Jack H. were a tremendous help & it was a great experience buying from All Star GMC

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
2.8 out of 5 starssales Rating

Sold truck that had been sold before

by jimbel500 on 10/07/2008

My truck had the OnStar activated in Septmber and I bought it in Janurary. The owner's manual had a company's name in it (not mine). They did not give me a very good price on my trade in. They did not go over anything about my truck with me.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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