Service Chevrolet Car Dealership Lafayette Louisiana

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SERVICE CHEVROLET REVIEW

by Shawn00 on 02/28/2024

My experience was absolutely amazing. Mr. Chad Washington was very amazing, very good customer service, very honest and polite. He answered all the questions I had. I would recommend him to anyone that's looking to buy a vehicle, and I would come back to buy another one!

Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Did the dealer honor all commitments made? Yes

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Bradley

by Bradley on 02/15/2024

The salesperson, Dylan Buller, was awesome. He kept in contact with me throughout the process. I couldn't have asked for a better salesperson!

Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Did the dealer honor all commitments made? Yes

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Never will I buy again at Service Chevy

by Camodad on 03/22/2023

Rude service department and they don’t hold up to watch inside on the contract about having a loaner whatever your vehicle is in the shop. The only person that helped was Rhonde. She is the best but sorry I will never buy at Service again

Recommend this dealer? No
Were you satisfied with the quality of work performed on your vehicle? Yes
Did the dealership complete the work within the timeframe promised? No
Did the dealership provide you with an accurate quote of the work to be performed? No
Do you feel the price paid for service(s) was fair and appropriate? Yes
Did the dealer honor all commitments made? No

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Service is Slow at the New Location

by rom225 on 06/21/2014

I used to get my oil change because the price was reasonable and it only took about an hour. Their location changed from Cameron St to Amb Caffery and now cars are driven to the service center on Cameron (which is the back-side of connected property). Last oil change reflected an hour dragging into hours. They did provide a loaner car when my new Malibu spent the night there for a map sensor replacement. They are nice people and eventually do good work. Don't be in a rush.

Recommend this dealer? No
Were you satisfied with the quality of work performed on your vehicle? Yes
Did the dealership complete the work within the timeframe promised? No
Did the dealership provide you with an accurate quote of the work to be performed? Yes
Do you feel the price paid for service(s) was fair and appropriate? Yes
Did the dealer honor all commitments made? Yes

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Knowledgable Sales Staff

by rom225 on 06/21/2014

I visited several dealers when looking for my car. Some of which were emailed by a Company program tool which I had used. Service Chev is closer to my work. The Service Chevrolet sales guy gave nice recommendations on cars and had pricing estimates as well as eligible discounts on hand for me when I visited and made it a pleasurable experience. As I shopped a couple other dealers closer to home I asked a salesman what the price on the car was where he stopped, looked at the sticker on the window and read it to me. ???!! My wife and I left. There was no attempt at other options, nothing that showed interest in the sale. The Service Chevrolet answered my long list of questions, gave me options. Seemed legitimately interested in what I was trying to do and made it all painless. I would have given them 5 stars except I'm a little unhappy about the negative aspects of the car that I was not told about. I understand that a sales person doesn't do this, just is my reason for 4.