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Royal Nissan

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Customer Reviews of Royal Nissan

4.0
Overall Rating
4 out of 5 stars(20)
Recommend: Yes (3) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great sales experience

by Terence Arthur on 03/13/2024

Had a great, very easy and simple time purchasing my truck with Alan at royal Nissan. Thank you for all the help

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

20 Reviews
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1 out of 5 starssales Rating

Disappointed

by TG on 04/17/2024

My sales representative Brittany was extremely nice and patient. We looked at multiple cars and she answered all my questions in detail. She gets 5 stars. 1 star goes to the business Manager Jeff. 3 words “female predatory lending”. He has a very dry personality, makes little to no eye contact and just shoves papers at you automatically adding voluntary services . I had to have him step back a couple of times to explain items on paperwork in which he seem annoyed to answer with one liners. I’m sure this his is MO for getting you financed for a vehicle with the dealership first. It’s business, right? But his customer service is below subpar. I left drained from his whole demeanor. I picked my car up this morning, loved the car but hated the experience! If you can ask for another business manager other than Jeff, I recommend that.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

Great sales experience

by Terence Arthur on 03/13/2024

Had a great, very easy and simple time purchasing my truck with Alan at royal Nissan. Thank you for all the help

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

5 Star Sales Person

by Edward on 10/29/2023

I had a great experience buying my truck from Royal Nissan, thanks to Britney Wimer. She met me in the lot when I first pulled up to view a truck I had found online. From then on she was with me and able to answer any of my questions throughout the whole buying process. The closing process was quick and easy and I never once felt pressured to buy something that I did not want. The price negotiation with the manager was also very straight forward. This is a 5 star facility and will highly recommended Royal Nissan. Thank you Britney and staff!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

GREAT SALES PERSON

by HOUSTON on 07/11/2023

Stephanie DeArmond was extremely accommodating both online and in person . The experience was the easiest in my 50 years of purchasing autos

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome Service

by Shonesty on 12/29/2021

My salesman Victor was very helpful and courteous. He went above and beyond to make sure I left the lot with a brand new car. I would definitely recommend him!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service!

by Casey on 07/01/2021

Alan is awesome! We have gotten cars from him for years, and is always helpful and thoughtful! He is the main reason we choose Royal Nissan for our auto needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Sales and Quality

by James Hutchison on 05/31/2021

Thank you for all of the hassle free sales. No issues, nothing, not even a stone unturned. I wanted certain things and she delivered. Awesome pure sauce.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

SUV sale

by Marcie on 08/15/2019

My sales man Will was very compassionate, informative, easy to help me with making the right decision.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Alan Landry is top notch!

by Elastigirl42 on 08/01/2019

I bought a brand new Nissan Kicks yesterday and I have to say, I was shocked by how easy Alan and the entire staff made the process for me. If you're looking for a great car at a great price with fantastic customer service and support, you MUST give Alan a call!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

MVP experience for the EMVEPEA buyer

by Emvepea on 07/18/2019

If YOU want an exceptional experience . This is where you should be !! Don't forget to ask for Javis because he is ABSOLUTELY AMAZING !! He took care of me & my fiancé, making sure we picked the correct family vehicle for our starting family. I will forever remember this experience .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great car buying experience

by Sandy on 06/01/2019

Just bought a new Rogue. Jarvis Williams was extremely helpful, knowledgeable, and professional in quickly finding a vehicle that met my "must haves" list. Arthur Bush in the finance section was also great in getting all the paperwork completed; also helpful in explaining and selecting the various coverages you can purchase. Very pleasant experience with NO stress and NO pressure!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New Titan

by bbluemoonn76 on 05/31/2019

Thank you very friendly people will help in anyway possible . Love my new Titan thanks again

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Purchasing Experience

by Robin on 04/25/2019

My recent purchase of a 2019 Murano from Jennifer Derbes is the 3rd vehicle I have purchased from Royal Nissan and the 2nd from Jennifer. I am extremely happy with both my new vehicle and the purchasing experience. Jennifer is professional, knowledgeable and highly efficient, yet down to earth and approachable. She was patient with all my questions and concerns and worked hard to get me the best deal possible. If you are in the market for a new vehicle, I highly recommend both the Nissan product as well as the experience of purchasing from Jennifer at Royal Nissan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Definitely recommend!

by Jtucker on 04/02/2019

Purchased our new 2019 Mitsubishi Outlander from Brian Jordan. He exemplified terrific customer service which was super refreshing in todays world. He got us exactly what we wanted for the price we wanted. Everytjing was explained in detail and he really cares about his clients and it absolutely shows. The entire experience lasted about 2 hours, which is by far the fastest I've ever bought a car but I didnt feel rushed or overwhelmed. They're good people over there and j would absolutely use them again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Customer Service

by Ravenhawk2504 on 03/16/2019

We just brought our first vehicle feom Royal Nissian. They have great customer service. They help you out any way they can. If your looking for a place to get a great vehicle I would highly reccommend them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Nissan Kicks 2018

by Tyisha_Hudson on 02/14/2019

On yesterday I got my 3rd car from Royal Nissan. I love this dealership so much. They are always the most genuine & pleasant people. They help out as much as they are able to. I am a loyal customer to Royal Nissan. My salesman Christopher Conrad was the best salesman I've ever had. He believed in me more than I believed in my self. He got the opportunity to witness a very special moment with me on yesterday. I'm 20 years old and I finally was able to buy a Nissan Kicks SUV all on my own, no co-signer, good credit, and perfect payment history! The finance Manager Mr. Arthur Bush was so informative, and he took his time to break everything down to me so that i'd understand. We also had a lot in common! He's a sweet man. I'm truly satisfied with Royal Nissan. Thank you Nissan family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Perfect Service! Perfect Vehicle!

by RealtorLady on 01/12/2019

Alan and Michael @ Royal Nissan really rolled out the red carpet for me! Amazing service & attention to detail! Love my new Rogue SUV efficient 33mpg plus so many new safety features! Even saved $25/m on Insurance!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Go to Royal Nissan

by Keena_Royal on 05/22/2018

Wow. I have to compliment the salesmanship of Louis Freeman. I'm in sales so I can be complicated when getting all the information to make a purchase. My Salesman offered me all information necessary to be comfortable with my purchase. I will recommend anyone in Baton Rouge and beyond to visit Royal Nissan when in the market for a new or used vehicle. Go see Louis. He is there for the individual. I'm proud to say I'm in the Royal Family!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great service

by Harleycat7 on 11/05/2014

I went to royal nissan to look at the cars not expecting to buy after talking with mike( a great salesman) I took a test drive and left the lot with my brand new Sentra and all in under 2 hours! Mike was awesome and I would recommend him to anyone looking to buy a car. The whole experience from driving into the lot, the test drive, the financial aspects and going home with my car were all wonderful thank you royal nissan .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

FINALLY, A PLEASANT BUYING EXPERIENCE!!!

by mo5155 on 08/26/2011

I shopped for many kinds of cars. Its a hassle finding the best car for the best price, and of course I experienced several bad experiences too, but had a very pleasant experience at this dealership. They actually went to get the car that I wanted because they didn't have it. I would definetly recommend Royal Nissan. It one of the few times I enjoyed buying a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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