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Customer Reviews of Bachman Chevrolet

4.8
Overall Rating
4.75 out of 5 stars(105)
Recommend: Yes (4) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Best buying experience

by DougB614 on 04/26/2023

Easy to do business with and Bachman Chevrolet made it fun.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
105 Reviews
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4 out of 5 starssales Rating

Do your research and communicate what you want.

by Young buyer on 03/15/2024

The overall experience was longer than what I had hoped for but they got the job done. I wish they were prepared with the car cleaning and fueling it would’ve saved time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best buying experience

by DougB614 on 04/26/2023

Easy to do business with and Bachman Chevrolet made it fun.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Michael Riley

by RileySports on 03/29/2023

Professional service. As usual.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Awesome experience!

by jdespain378 on 10/24/2022

They are an awesome dealership. I worked with Michael Cain and he really listened and tried to give me a good deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience!

by THobgood on 04/17/2022

My salesperson was very helpful, professional, and knowledgeable. I’d recommend everyone to shop for their first and/or next vehicle there. New or used. Good credit, bad credit, no credit. Everyone at this Bachman’s will take great care of you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Recent rxperience

by Natasha on 03/05/2021

Overall my experience was great. No complaints Only a suggestion because of what happened to me the day after my car was serviced. My battery died. I would encourage your service dept to add battery, alternator check to the overall assessing the car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Louisville's Bachman Chevrolet Rules!

by Jeff Pasley on 01/19/2021

Whether I'm getting a routine oil change, or having thousands of dollars of repairs performed, the Bachman Team, from Internet Management, Sales to Service, every person on this team has treated me as if I am an elite customer. I will not take my vehicle to any other dealer for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Outstanding Service and Dealrship

by AaronJar on 12/11/2018

Bachman Auto Group ha taken care of my needs for almost a decade, I absolutely will not shop for a Chevrolet or a certified used vehicle anywhere else. The service department is second to none.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent first time purchase

by Brandonj1705 on 03/06/2018

I had the pleasure of purchasing a used vehicle from Bachman Chevrolet. The staff was friendly and helpful, especially Mr Kendall. The entire process was smooth and I am very satisfied with my purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2016 silverado 3500

by bigblue on 11/15/2017

Arturo Luna worked hard on this sale. great person to deal with. Fair and honest.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Bachman Chevrolet

by BobWiley4 on 08/18/2017

I had a very good experience at Bachman Chevrolet. Tammy, and the staff as a whole, were a pleasure to work with. Personable, time efficient, thorough and most importantly, fair. Thanks again, Matt Malone

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

First Class!

by ProudPurchaser on 04/18/2017

Everyone was so friendly. The atmosphere makes you feel comfortable. Everyone had a smile on their face, even if they were not waiting on you. After my purchase, multiple people have called me, and even on the phone all of those folks were very friendly and helpful and wanted to make sure that I was taken care of. First Class Group!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

On top of the world

by Tanjasparks on 04/18/2017

All I have to say is they very special people, the experience I head made feel like i am on top of the world. Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Another great buying experience

by Audreyk1 on 04/16/2017

Easy to work with Mike Davenport--informative, pleasant, and no games. We appreciate that we are treated with respect and value the level of customer service we receive.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Review

by mfwade01 on 04/15/2017

Professional and fast. the service tech was very knowledgeable. The waiting room was clean and has a fast internet. I was a little cold in the waiting room

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Is to my choice dealer for service

by ritsertc on 04/13/2017

Nice dealership. Not too long of a wait. I have been taking my vehicles there for several years.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Big Trucks

by Matthew68 on 04/11/2017

the staff is always very helpful and they always comes back and tells you what they are doing to make sure it is ok before the work is done

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Oil Changes

by camaropaz on 04/11/2017

I do like I have a certified car, with free oil changes. However, it should not take 1.5 hours to perform an oil change

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Recent service visit

by sremfry on 04/11/2017

I have been a customer at Bachman since 1998, which speaks volumes. My service advisor, Tony Remfry, is the absolute best and makes sure all of my automotive needs are met. I would never consider taking my Equinox any where else.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil Change

by CherylRP on 04/08/2017

I had an appointment for an oil change. I had quick efficient service and they have a nice clean waiting area.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2017 Silverado

by BShouse on 04/08/2017

It was a simple deal to make. My salesman was great and very knowledgeable. I love my new truck. I have always been treated well at Bachman!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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About our dealership

Bachman Chevrolet has been family owned and operated since 1985. Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new Chevrolet models in the area. For sales service or parts Bachman Chevrolet would love the opportunity to serve you and your family for years to come! Come see why Bachman Makes the Difference!

What sets us apart
Bachman Chevrolet has always been involved in the Louisville Community. By sponsoring the Open Car Show, we have raised more than $250,000 for Hosparus of Louisville, an organization providing quality care to ill patients in the final stages of life.
Bachman Chevrolet has received the GM Mark of Excellence multiple times, demonstrating Bachman's dedication to outstanding sales and customer satisfaction levels. We are so grateful for our Bachman family!
Bachman Chevrolet received the Edmunds 5-star Dealer Award in 2017. The award is for dealers who earned the highest overall rating for customer satisfaction in Edmunds’s dealer sales ratings.
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Languages Spoken (2)
English
Spanish