Bob Allen Chrysler Jeep Dodge Ram of Frankfort FIAT
Customer Reviews of Bob Allen Chrysler Jeep Dodge Ram of Frankfort FIAT
Used truck purchase
byon 12/31/2022
Professional sales
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Used truck purchase
byon 12/31/2022
Professional sales
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great buying experience
byon 12/10/2022
Sales staff didn’t try to “tag team or strong arm” us into buying. Didn’t have to spend hours trying to get a good price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent service
byon 12/07/2022
The salesman was very friendly, showed us everything about the truck we bought. The finance team was straight forward with any issues and paperwork was created in a timely manner. This is the 2nd vehicle we have purchased from the dealership
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
My Personal Experience
byon 12/05/2022
The overall process. They listened to what I had to say about the kind of vehicle I was looking for and answered all my question very professionally. They were willing to work with me on processing my financing and getting the best rate i could get. They know their vehicles abilities and apply that to your needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2012 Ford F150
byon 12/03/2022
Not pushy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Tire replacement
byon 12/01/2022
Tire deal was very good. Wait time was longer than expected. Didn’t give me an expected time, but I’ve had others complete a tire change on an hour or so.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great salesman
byon 11/28/2022
My salesman Richard was excellent to work with also the credit mgr was great and helped explain the process those 2 helped with keeping me from walking out
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Job
byon 11/21/2022
In and out quick
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service experience
byon 10/13/2022
Dropped my keep off for its 30,000 mile service. I was greeted promptly, checked in, and notified when my vehicle was ready for pickup. Customer service was friendly and the service area was clean.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best Hometown Dealership
byon 10/04/2022
Best customer care of any dealership I have purchased new cars from. Service Managers took me as a walk in and routine service was a breeze. Service performed was excellent 10 plus across the board! Thank you Wendel!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Dodge Caravan
byon 09/06/2022
Friendly atmosphere and honest
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
best experience i have had
byon 08/08/2022
the salesman i worked with David, was one of the best experiences i have ever had at dealer, i will be back! as well as the manager and finance guy(sorry i cant think of his name)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Satisfied customer
byon 08/03/2022
I always have a GREAT experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bob Allen
byon 07/28/2022
I love the attention they give to what you need and they go out of their way to make sure you are satisfied with your purchase. Wouldn't go anywhere else. The service team and parts department are awesome.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Rjck's IP
byon 07/26/2022
Great service with all my vehicles. Great service advisors and very knowledgeable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Vehicle trade experience
byon 07/12/2022
Well oiled machine without the hassles. Good people and very professional; Fair!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Ram 3500 purchase
byon 06/26/2022
Simple. Friendly folk. Absolutely no surprises.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Friendly
byon 06/09/2022
The friendliness of employees and how comfortable I felt.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best Hometown Dealer Ever
byon 06/08/2022
John hands down one of the best technicians I have had the pleasure working with. No detail over looked and trust him with my Hellcat explicitly! Wendel manages Service and always exceeds my expectations. Ed and Ben in parts exceptional with working with me to get the correct OEM parts. My hometown dealer from sales, service and parts is thankfully #1 in my book.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great experience
byon 05/25/2022
easy and no hassle
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
service
byon 05/24/2022
timley service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
