Martin Kia
Customer Reviews of Martin Kia
AMAZING AMBER
byon 09/14/2023
Amber listened to my needs, made me feel at home and was always polite and personable. She made my experience positive and quick. Tenaciously worked till she met my need! Get her picture on the team profile she deserves your pride and is attractive to boot!
AMAZING AMBER
byon 09/14/2023
Amber listened to my needs, made me feel at home and was always polite and personable. She made my experience positive and quick. Tenaciously worked till she met my need! Get her picture on the team profile she deserves your pride and is attractive to boot!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Scammed by Martin Kia
byon 05/16/2023
I purchased a 2007 corvette from Martin Kia on 4/12/23. When purchasing the vehicle I traded in a 2020 Dodge Challenger Scat Pack. While negotiating all they did was whine that all they were going to make is $500 because the Dodge dealer right next door was going to sell my car and they would not be able to make money off it. The tires on the corvette were bald and they gave me a tire credit but for the absolute I took the car to my mechanic to have it looked over. When my mechanic ran it through his scanner a bunch of codes came up that indicated the car could have a lot of problems. Upon returning the car I told the sales person whose name is Kevin about the codes. One code was an ABS code that he said they knew about and they replaced the breaks. Surprised I had to find out something like breaks on my own. He had the service department send a tech to the corvette and when he did a scan he told me there was nothing wrong with the car and there were no codes. I assured him my mechanic had a bunch of codes pop but he reassured me there was no codes on his end and that there was nothing to be concerned about. His reassurance factored into my decision to purchase the car. On 4/23/2023 I went to start the car and it was turning over but would not start. I called my mechanic and he came out and hooked his scanner up and every code that came up before I bought the car came up again. So I called Kevin and he directed me to the service manager. The service manager said I needed to speak with sales. I then spoke to Curtis and he suggested it get the car looked and fixed locally and let him know. I had to have the car towed to the local GM dealer. The dealer determined the battery had gone bad and needed to be replaced. The codes showed up because the battery was not supplying enough power to run all the components that were throwing off the codes. The GM dealer ran his scanner on the car and all the codes that popped up for my mechanic also popped up for the GM dealer. The dealer was able to get the car to start and I took the car home. Once I got it home the next time I went to use the car it would not start. I had to tow it back to GM dealer again. They found that the fuel pump relay was corroded so we replaces that and it still would not start. The corrosion went down to the fuse box and the wires corroded and the fuse box needed to be replaced. When I called Curtis to let him know he said he talked to the GM Scott Wilson who told him to tell me that it is my responsibility. I could not believe it. They sold me this car their either their mechanic does not know how to run a scanner or their scanner malfunctioned and Scott takes no responsibility for the fact that their mechanic’s reinsurance that the car had no issues factored into me buying the car. I am out $1801.90 for the repairs and tows. Scott was such a coward he would not even get on the phone with me. He just hid behind his sales manager. Completely gutless. I would avoid Martin Kia like the plague.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Bowling Green KIA, Great work
byon 05/11/2021
Great and effortless from the beginning, Kevin was great salesman.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Auto repair
byon 03/06/2021
Good & friendly service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My 2018 Kia Soul plus service.
byon 11/20/2020
Very very satisfying work done to my service on my car on my 2018 sold the the serviceman was full of knowledge and detailed and the worker who actually performed the work on my car did an outstanding job thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
very satisifed
byon 11/19/2020
We called to get an appointment to get our routine oil change, this was completed on time within just a matter of a few minutes and we were out the door and on our way. Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Pushy
byon 11/18/2020
Very pleased with the service performed on my car. Not pleased about the way I was trying to be pressured to do other work on my car and the perception that I could not pay for it. Kept getting informed about the payment plan option. I had to declined the other work on my car several times.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service!
byon 10/24/2020
Laura helped us out, she was great! Very informative! Buying a car can be a pain, but I felt like we were in and out in no time!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Melinda Boards
byon 09/22/2020
Martin Kia did a fantastic job on my Sorento. I had the oil changed and the tires rotated. They were quick, courteous and efficient.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments