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Customer Reviews of Hatchett Buick GMC

5.0
Overall Rating
5 out of 5 stars(54)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starsservice Rating

They do a great job

by totomcd on 10/12/2023

They always treat me right.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
54 Reviews
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5 out of 5 starsservice Rating

They do a great job

by totomcd on 10/12/2023

They always treat me right.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Happy customer

by Michael272 on 04/07/2017

I'm abundantly happy in all respects, particularly with Jacqueline in sales. Service writers, and head of service and parts all seem nice and customer focused. Scott Hatchett is visible a lot as well, a good thing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

purchase of GMC

by nikib63 on 04/05/2017

Everyone was kind and very helpful. I was treated with respect. The purchase portion was easy, I was told the offers available as far as warrantees, but not pressured. A very pleasant experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

My opinion about Schofield Brothers

by BWFlynn_1 on 01/05/2016

For the most part, your people always meet our needs and are very pleasant and helpful. My wife and I never regret going there and having our vehicle serviced as the waiting area is neat and clean and there are several things one can do.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Scholfield GMC

by Really_Happy on 12/17/2015

Mike Hauschild was awesome..... he listened to what I wanted and came up with a Yukon that I adore. I am entirely pleased with the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Enjoy the service department at scholfield

by Judithannb on 12/02/2015

I had a lovely experience at Scholfield,everyone was so pleasant. Tara was very sweet and answered all my questions I had like a true professional! I'll be back!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Buick Service Oct 2015

by readyturn on 11/05/2015

Everything was done in a very professional manner. All departments showed interest in the vehicles problem and addressed it accordingly. Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

sierra denali

by jlkdenali on 10/09/2015

Very courteous. Took care of the vehicle's problems and had it ready when they said it would be. Very professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

First Service for my Terrain

by JohnFrenchII on 09/28/2015

From your service tech meeting me at the car to speaking with Walker Russell to speaking with my salesman Mike Hauschild, the experience was completely satisfactory. Even when I came back to the dealership, your service tech saw me enter through the front door and came to me to let me my car was done. Everything was just like being treated by a family member. Love it.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Work

by Denise316 on 09/13/2015

Everyone was very nice, from my service advisor Aaron to courtesy transportation to the reception desk. They got my car back on the road and shining like new money from the courtesy wash.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

We had the best experience at Scholfield.

by megnandsam on 09/04/2015

We went to a lot of dealerships the same weekend and all felt like a team of vultures were decending on us except at EVERY Scholfield dealership. It was so nice to talk to people and feel like we weren't constantly being sold. We found another vehicle we liked at a different dealership, but went with Scholfield because we liked it so much. Jimmy was fantastic to work with!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starssales Rating

Good experience, helpful staff!

by Kalanaj on 07/30/2015

It was a comfortable environment, and our sales person was very helpful and tolerant of our terrible 2 year old who was along for the trip. The only issue we had was that the vehicle we were sold was said to have wi-fi capabilities and once the purchase was complete it was found to not have the wi-fi. It was a dissapointment since we had decided that would take the place of a dvd player for our children. Otherwise it was a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Scholfield Bros.service staff

by Lkbrown on 06/30/2015

As always the treatment I received was awesome. My services were done promptly. Everyone was courteous and friendly and were true professionals.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Experience

by KentCalvert on 06/25/2015

Very professional people and facility. I have been impressed with Scholfield GMC since I bought my Yukon there 2 1/2 years ago.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

First Car Buying Experience

by Caitlin10 on 05/31/2015

Mike and Tyree were so helpful and gave no pressure which was which was not the car buying experience I was expecting. My family has worked with Mike before and he was definitely a good choice for my first buy. I'm so glad Scholfield was my first stop!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

autoreview

by BeardsleeTD on 05/12/2015

The atmosphere is very professional and inviting. Your staff was knowledgeable. We shared a story with our Sales Manager (Jason Hess) and the Fleet Manager (John McEwen) about a different car company that we checked out while looking at trucks and how disappointed we were in them (we'll never go back to that company). We were very pleased with Scholfield and Jason and John. The Finance representative was also very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Beyond Expectations

by PriscillaJR on 04/30/2015

We were just going to look, but everything worked out beyond our expectations, so we ended up trading with you. We couldn't have been treated better. It was a long transition tho, 5 hrs. Would be nice if things could have been speed up as to not take so long.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Normal Maintenance

by bradley_ict on 04/23/2015

Always treated with courtesy and respect. There was a delay in returning my Yukon on the first day, but I appreciated the need to run a thorough diagnosis on the Intellilink system to assure it was working properly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Warranty work at Scholfield

by jamesmilne on 04/20/2015

Came in for some warranty work. Tara was friendly and courteous, set us up with a nice rental while the work was completed. Couldn't ask for better service. I've purchased two vehicles from Scholfield, an they will continue to have my business. Thanks!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by peggylb on 04/19/2015

The Scholfield Service Department is always very nice and professional to visit for my service. They are always knowledgeable and if I do ask something they are not sure of they will find out for you. The customer lounge is a very nice one to relax in while the service is getting done. All the service techs are nice to deal with. This time I dealt with Brian and Eric - both was very good and took care of all my questions on my Enclave.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

GMC purchase

by hlprvp on 03/16/2015

Our salesman, Derek, was helpful, friendly and never rushed us. Neither was the purchase dragged out painfully long, which we appreciated!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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About our dealership

HATCHETT LIFETIME LIMITED WARRANTY ON MOST NEW AND PREOWNED VEHICLES WE SELL!

Become a Customer For Life with the Hatchett Devlin Automotive Group! We offer a Lifetime of Benefits to our customers at no extra cost!

Hatchett Lifetime Limited Warranty on most new and preowned vehicles we sell!

This is only one of the many Hatchett Loyalty Advantages that set us apart from the rest. Most new and preowned vehicles come with our Lifetime Limited Warranty at no additional cost.

Lifetime Loyalty Service Benefits

You will receive some of the most comprehensive benefits that a dealership can offer. The best part? It's FREE just by being our valued customer!

• Free Starbucks Coffee & Wifi while you wait

• 5th Oil Change Free Punch Card

• Free Wash and Vac with Every Service

• Tires At Wholesale Pricing

Amenities
Cable Television
Complimentary WiFi