Briggs Subaru
Customer Reviews of Briggs Subaru
2022 Ascent
byon 11/07/2023
Service done with a smile and done right!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2022 Ascent
byon 11/07/2023
Service done with a smile and done right!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Consistently great service
byon 10/31/2023
Briggs service is always top notch. The service managers are always courteous and very easy to talk with. They are very patient and answer any questions or concerns. The service is taken care of quickly. I appreciate the wash, vehicle returns nice and clean. The waiting area is comfortable and there are snacks, coffee and water. I like seeing other customers dogs in the waiting area too.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Check engine light
byon 07/17/2023
Check engine light came on and warning to visit our dealer. We did. Fixed challenge immediately
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Interior change on vehicle
byon 01/23/2023
Had original cloth seats taken out and put in leather seats. Got to choose what color I wanted and the company who did it did great! Then Briggs gave me a loaner while it was being done cleaned my car and gas. Great job!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Errolrem
byon 05/04/2016
Everyone was so helpful I felt as though I could ask any question and would not be embarrassed for asking.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Love my Subaru
byon 04/28/2016
The staff are always great--telling me exactly what is going on. Love the car, love the staff at the dealership. I bought my new outback specifically because I appreciated the service dept when Mike ran it. So far the new manager seems good as well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Wonderful Experience
byon 04/03/2016
RogerK was an amazing salesperson to work with at Briggs Subaru of Topeka. He was extremely knowledgable and truly went out of his way to help us. We really appreciated his honesty and the care he took in meeting our vehicle and price needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Efficient, Best Price, and honest sales team specially Kirby, Shawn and Mi
byon 03/02/2016
Efficient,best price, friendly and honest sales and finance people. if any one buying a Subaru, you can save lot time and money by dealing with Kirby, Shawn and Mike from Topeka BriggsSubaru
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Briggs Subaru
byon 02/24/2016
Mike Farmer, my sales rep, was very low key none pressure. Made the experience much more enjoyable than the first time I bought a car at Briggs in 2014.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Extra Attention
byon 01/31/2016
I loved the fact the service manager, Dave, researched for me why the "Welcome" sign was turning off. At the end of my visit, he could tell me that once you have entered or opened the door, the sign will turn off and will not turn back on for over and hour after that. I did appreciate the extra effort. Thank you do much. I have always had extra special attention at Briggs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Honesty
byon 07/25/2015
I bought a used Subaru from a local Chevrolet dealer. I also bought the service warranty, and after only the first trip there found out they were crooked. They tried to do work that wasn't needed just about every time I went there. Then once, when they were trying to do something they said was needed, they "discovered" that only a Subaru service dept would have the tools to perform that job, which they had quoted as costing over $500. Took it to Briggs Subaru, and after looking into it, told me there was no problem and charged me nothing. I have more examples but not going to go into them here. Believe me, they are honest and fairly priced!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Not impressed, classic sales techniques
byon 08/17/2014
Bought a used car. Ready to buy that specific car when I walked in, ended up taking all day. Waiting and waiting for no particular reason. We actually left to go get lunch and work on the house. Felt pressured (when I already wanted to buy the car!) I would never return to Briggs to buy a car.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments