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Customer Reviews of Shawnee Mission Ford

5.0
Overall Rating
5 out of 5 stars(5)
Recommend: Yes (5) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great overall buying experience!

by Mary R on 09/15/2023

Great experience buying a car here. Percy made the whole process so easy and stress free. Financing team was excellent as well!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 Reviews
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5 out of 5 starsservice Rating

Mobile recall service

by JH on 04/20/2024

Shane was friendly and helpful. He answered every question I had. It was nice that he came to me. Service felt more personal.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Great service

by LJS on 03/12/2024

Professional and friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil Service completed at home

by Ben on 02/22/2024

Great Customer Service and great option to get work on your car at home

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Firmware

by Mike B on 01/10/2024

Great communication

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great overall buying experience!

by Mary R on 09/15/2023

Great experience buying a car here. Percy made the whole process so easy and stress free. Financing team was excellent as well!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

About our dealership

Welcome to Shawnee Mission Ford. We have been serving the greater Kansas City area since 1954. That 63 year commitment to our community, our employee team and you mean something. You might say that our mission, at Shawnee Mission Ford, is you!

From our earliest days at our first location on Johnson Drive, our driving force and focus has always been designed around you! We want to meet your automotive needs, and we value and appreciate doing business with you!

We recently went through one of the most exciting events yet! We are proud to announce that we are now part of the Dobbs family of businesses. The Dobbs family experience goes way back to the beginning of the retail automobile business. Our founder, James K. Dobbs opened his first Ford dealership in 1921, and over time developed one of the largest privately held dealership groups in the country.

We truly look forward to doing our best to serve you. Our mission, at Shawnee Mission has been - and always will be - you!

What sets us apart
Shawnee Mission Ford is your trusted Ford dealership in Shawnee and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service.
We strive at Shawnee Mission Ford to make the car buying experience one that revolves around customer satisfaction and excellent service from the moment you walk on the lot and continues for the remainder of your life as a Ford customer.
Amenities
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Express Service
Languages Spoken (2)
English
Spanish