Olathe Toyota
Customer Reviews of Olathe Toyota
Not to be trusted!
byon 04/30/2015
So just as an FYI- DO NOT GO TO OLATHE TOYOTA FOR ANYTHING- THEY CAN NOT BE TRUSTED. I was given an offer on a car from Legends but didn't want to drive that far. I contacted, Olathe & forwarded the emails from Legends, Olathe said they would give me the same deal. We worked everything out on the phone, he got approval from his manager. I said I did not want to drive over unless it was a guaranteed done deal and he assured me it was. I got to Olathe after driving 45 minutes through pouring rain and heavy traffic in KANSAS (I hate driving in Kansas) and they of COURSE then told me they couldn't do the deal we agreed on but they could do this OTHER deal (that was several thousand dollars more than what we had agreed to). Isn't bait and switch still illegal people? They flat-out LIED to me on the phone to get me in there, then went back on their word once I arrived. They wanted me to waste time talking to the manager and try to "work it out"- so sorry, but we already did that and you just called it off after I drove all this way. I wouldn't take their car now if they gift wrapped it, dropped it in my driveway, and gave it to me free. I walked out after telling them (I admit a little loudly) that I didn't appreciate being lied to or tricked and I wasn't some sucker who would take whatever crap deal they gave me just because I had driven out there.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Great salesman and staff
byon 03/02/2013
I was very impressed from the moment that the salesman approached me to talk about the Prius. He made the deal quick and was wonderful at making me feel relaxed. I would recommend this dealer to anyone that wanted to buy a Toyota. They even gave me extras that I was not expecting at No Extra Charge!! Thanks and I would recommend this dealer to anyone looking for a new or used car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Will Never Return
byon 10/12/2011
This dealer was ridiculous to do business with because they did move much off sticker price at all, the trade-in value they gave was an insult and when I asked them to copy a sheet figures we had discussed, they gave me the wrong information. Waste of time.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
