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Carousel Motors

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Customer Reviews of Carousel Motors

10 sales Reviews
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5 out of 5 starssales Rating

Could not have been easier! Outstanding!

by E Wilson on 02/27/2021

I HATE car shopping! But I had the best experience lately working with Susan Farrell at Carousel in Iowa City. She made it so easy and was an exceptional buying experience! Thank you Susan!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Ryan was terrific to work with!

by current used Jetta owner on 12/24/2019

My car of 14 years died and I was in need of a new one fast. Found a used car at carousel and Ryan was helpful in giving clear directions from Cedar Rapids, negotiating a fair price and even helping me return my rental car. He even followed me to CR to pick up a check from my bank! Definitely recommend. Call Ryan!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Ryan is awesome

by VU NGUYEN on 11/29/2019

Been in this dealer so many times and work with Ryan for the 1st time and he's make purchases transaction gone really smooth and easy Thank you Vu Nguyen

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Relaxing and Helpful

by Larry on 02/23/2019

This was a special occasion as the purchase was for my wife's BD. Chris Hester and Tom (our salesman) went overboard to insure her new present would be one she would remember for a long time! Thank you very much. The Finance Manager Sharif Youssef deserves kudus from his senior management for his knowledge, customer satisfaction and patience! I give this group of staff at Carousel a 5++

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Michael Made My Day!! :)

by KathleenMN on 07/18/2016

I recently purchased a 2016 Audi Q3 from Carousel Motors and I couldn't be happier with my experience. As a first time car buyer, I was hesitant and had lots of questions. Michael was very patient to answer all of my questions and listened to my wants/needs to pair me with the perfect car! I came in and test drove a few different cars and then decided on the Q3. It's safe to say I'll be a lifetime costumer and will be referring friends! Thanks Michael and Carousel Motors!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

no pressure sales & exceptional service

by myaudi2 on 05/12/2015

Hate going to a dealership? Not anymore! Ask for Sonny and you will receive exceptional service, no pressure sales, and drive off in the car of your dreams! When it's time to do the paperwork Harvey is your man! Honest, timely, and no games. Best car buying experience ever!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Love my New-used Audi

by bill_m13 on 04/03/2015

I discover a few things wrong with the used Audi I purchased a few days after I left the dealership. The guys at Carousel (Chris Tor) really stepped up and took care of the problems. I don't think most dealers would have gone out of their way like Carousel did. Thanks again. Bill M

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Sonny Dzafic at Carousel Motors is the best!

by ZainaIowa on 03/08/2015

Sonny Dzafic, and everyone else at the dealership, was incredibly helpful. I would recommend him to all my car buying friends!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starssales Rating

Good sales experience

by red118 on 03/05/2015

I was very satisfied with our sales person, Rick Doerscher. He found a vehicle for us in the price we were content with. He responded to emails and calls in a timely manor. He answered questions about the vehicle when my son asked. He was thorough in explaining the details of the car when we got it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

awful

by jteg1 on 02/25/2015

The sales rep i began my process with was great. He knew a lot about the vehicle of my interest and answered all questions. When i was ready to buy he would not even talk price. It HAD to go through his manager. Well after an hour of him going back and foth to his bosses office i had enough. I got up and was leaving when the manager came out. After rolling his eyes and saying"what do you need to buy this now" he then proceded to seem frustrated i would not buy the car. After his final offer he just walked away. Will NEVER buy here because of the managment.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
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