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Turpin Dodge Chrysler Jeep Ram of Dubuque

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Customer Reviews of Turpin Dodge Chrysler Jeep Ram of Dubuque

5.0
Overall Rating
5 out of 5 stars(143)
Recommend: Yes (38) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great Service Happy Customer

by Jodie on 04/17/2024

They treated us with respect and listened to us during the process. They made the process easy and we're accommodating to our busy schedule. I feel they were honest and straightforward

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

143 Reviews
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5 out of 5 starssales Rating

Great Service Happy Customer

by Jodie on 04/17/2024

They treated us with respect and listened to us during the process. They made the process easy and we're accommodating to our busy schedule. I feel they were honest and straightforward

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Record time!

by Russell on 02/21/2024

Travis was very good about discussing what was needed with my vehicle. The service was completed very quickly and my vehicle returned to me in record time!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great experience

by Randolph on 02/13/2024

Friendly but not pushy salesman that greeted us right away and made the entire process smooth without pressure. Prices were fair and management was willing to negotiate.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Best dealership

by June on 01/30/2024

From sales staff to service they are wonderful. Eric in service is so kind and knowledgeable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starsservice Rating

Jeep Cherokee deer strike

by Cory on 11/30/2023

Very timely on their part and kept me well informed. Were easy to work with and form a relationship with. They care for every customer like it's their only customer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

“No pressure!”

by Corey on 11/07/2023

I had an great experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive. The salesman answered everything I asked of him very knowledgeable. The paper work was smooth and quick everything was ready went I arrived.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Very accommodating

by Colleen on 11/06/2023

We live out of town about an hour away, we were able to drop off our Jeep and communicated with Eric in the Service Department, very smooth transaction.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

car won't staert

by Lawrence on 11/02/2023

fast service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Buying made easy.

by Brice on 10/17/2023

Kevin Lynch and Bryce made for an extremely easy purchase and were very nice and professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

skip

by Jeffrey on 09/21/2023

Done correctly and on-time

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Repair to sunroof and general maintenance

by George on 09/21/2023

Good communication from the service team. They diagnosed the issue that I had with the sunroof repaired it in a straight forward manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Body Repair

by Gary on 08/29/2023

Terry in the body shop was exceptionally helpful and professional when handling my repair job. He and the paint man do excellent work - thank you

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Retired

by Steven on 08/21/2023

Maintenance was done completed on time to my expectations, and I received a call that my vehicle was ready. Work consisted of a recall check and an oil change.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Happy cut

by Sally on 08/13/2023

Fast friendly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Good Dealership

by Jeffrey on 08/13/2023

Good service and price

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Routine Service

by Sara on 07/17/2023

Quick friendly service. Comfortable waiting room with wi-fi.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Our hometown dealership

by Christopher on 07/04/2023

Nice, personable, competent folks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Brooks Bertsch Service Review

by Frank on 03/29/2023

Travis was awesome. Responsive and friendly. He even texted me directly to notify me that my vehicle was done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

No idea what you are looking for here

by Douglas on 03/23/2023

Service was well done and service staff were exceptional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Squirrel and his 🌰

by John on 03/23/2023

Great customer service…Eric is always professional and has always went above and beyond to help me and to make sure my questions were answered effectively.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

First time visitor.

by Matthew on 03/20/2023

My advisor, Travis Walsh, was very kind and took care of everything I needed done. He explained everything that needed to be done thoroughly, and went out of his way to make sure I was in the loop at all times.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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