Mills Chevrolet
Customer Reviews of Mills Chevrolet
Great Service
byon 09/05/2023
Unlike many appointments, my one at Mills was on time and completed ahead of the promised time. The folks on the service team are all great and I'd like to give a special shout out to Corey. He explained options that were available to me regarding oil changes, what the service entails and was genuinely concerned that I left the dealership completely satisfied. I was indeed, thanks Corey!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 09/05/2023
Unlike many appointments, my one at Mills was on time and completed ahead of the promised time. The folks on the service team are all great and I'd like to give a special shout out to Corey. He explained options that were available to me regarding oil changes, what the service entails and was genuinely concerned that I left the dealership completely satisfied. I was indeed, thanks Corey!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mills Chevrolet
byon 06/09/2022
They put their customers first.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
fabiola
byon 04/24/2020
i have amazing experience professional staff and caring people explain any details awesome honestly job. thankful for a real experience
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2020 Chevy Silverado 2500HD
byon 03/07/2020
At 53 years old, this was my first time looking to buy a truck. I walked up to the building and the door was opened up for me. I asked the same gentleman were the restroom was and he took the time to show me. I then started looking for a sales man, and the same man Tim Rome was standing by the door smiling. I asked him if he was a sales consultant and he replied "yes, how can I help you". The rest with Time Rome is history. He took the best care of me the whole time other than when I had to sit with a wonderful Director of the Vehicle Exchange Program Valarie Lawton. I can only say, I was having fun the whole time at Mills Chevrolet in Davenport. From the first door all the way up to when I drove off. It was fast, fun, and friendly. Wow. Thank you so much.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Above and Beyond!
byon 02/19/2020
awesome and quick service!! I was only concerned about one tire but they checked all of them for me and discovered I had another screw in a different tire that I had no idea about!! definitely thankful they did so in the same appointment. I would recommend Mills Chevy to anyone!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service...
byon 01/22/2020
Mill's alway does a great job of quickly taking care of me...
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Nope
byon 09/07/2019
My son was looking for a new car and knew what model he wanted. Mills had the exact car right down to the color. Our salesman, Miguel, was very polite and seemed eager to help. Everything was going well until the sales manager, Ayb, stepped in. He was not a help in any way. He talked down to us and treated us as though we were ignorant. His attitude was this is what we will do and it is as good as you are going to get so you might as well sign now. The car at the time did have some good rebates (from the factory) but he wasn't going to offer anything above that. We showed him prices from another dealer but of course in our stupidity we just didn't understand what that price meant and we would not get that price. The price they offered on our trade-in was also a gift he was giving us and we wouldn't get better. We left. A week later my son is driving the exact same car from another dealer at a better deal. I had a similar experience a couple of years ago when I was looking for a new truck. The scene played out exactly the same and I bought from another local dealer. Arrogance, rudeness and lack of truthfulness will not sell me a car....ever.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Worst Experience
byon 08/15/2019
PLEASE READ IN FULL...Sorry, this will be a little long. I recently and just recently purchased a vehicle from this dealership. Ive been searching for months as I have a rear facing beautiful little daughter and another daughter due in 7 weeks. We definitely needed a larger vehicle! I was looking for this particular vehicle and am willing to look anywhere in the US if the price is worth the trip. I did find 3 of the exact same vehicles. 2016 White GMC Yukon... All 3 of the vehicles were similar, the other two had about 4000 less miles, it really just broke down to the distance I needed to travel to purchase it. The prices... all the exact same, as I have documentation on all three showing this so you dont just have to take my word for it. It was a blind buy as I had to travel 5 hrs to get the vehicle... not to mention I had to rent a one way car and stay in a hotel. So I was just taking all of there words for the condition of the vehicle.... and of course it was in great shape and didnt have anything wrong with it. THIS VEHICLE FULLY PASSED THERE CERTIFIED INSPECTION....Upon arrival, I had to set for quite sometime before I was helped. I did go and take a look in the meantime and noticed the tires were balding in odd places on the front two tires. I asked about the alignment and of course they told me it was completely in alignment. Then they told me it was more than likely from the tires not being rotated... Which is odd with the tires balding in odd spots and not the whole tire. Along with this there were no floor mats in the vehicle and of course they only had one key fob because they could not find the other one... They did end up finding it and sending me that thank god. I didnt leave the dealership until after 3:00 and when I went to start the vehicle it was on below empty after me being told they would have if filled up and ready to go. Here comes the bad part. From the minute I left the dealership, every turn and bump I took the drivers seat shifted and moved. I also have had a drivers assist warning light on from minute one. I thought to myself, i will just take it to a dealership here in town and maybe it is just an error and a quick fix. I have now taken it to 3 of the largest GM dealerships in town and 1 of them being the largest in the Country... Everyone has came back with the same thing... THERE IS NO WAY THIS SHOULD OF AND COULD HAVE PASSED ANY INSPECTION... I then took it for a couple more opinions and took the vehicle to 2 smaller privately owned mechanics who also concurred with this.. $4000.00 WORTH OF WORK NEEDS TO BE DONE TO THIS. STRUTS ARE COMPLETELY SHOT AND THAT IS WHAT IS CAUSING THE TIRES TO WEAR IN ODD SPOTS AS WELL AS THE SEAT NEEDING TO BE FIXED AND A DRIVER ASSIST CENSOR IS COMPLETELY BROKEN. There fix..... they sent me a $53.50 censor and that was it. I talked to the GM multiple times as well as THE OWNER. I told them I would be willing to drive back to them if they could help alleviate some of the cost. I WAS TOLD BY ALL THAT THEY WILL NOT DO ANYTHING MORE THAN WHAT THEY DID. KEEP IN MIND THEY GOT THERE ASKING PRICE AND SOME!!! BUYER BE WARE........................................... I KNOW WHEN YOU BUY A USED CAR, IT COMES AS IS BUT NOT IF THE VEHICLE IS NOT IN THE CONDITION THEY SAID IT WAS IN. I do have there certified inspection showing they passed all of this completely in the green...not even in the yellow. AND NOW I HAVE 5 CERTIFIED INSPECTIONS SHOWING IN THE RED! i HAVE DOCUMENTATION ON ALL OF THIS! EVERY EMAIL...EVERY BIT OF PAPERWORK...EVERYTHING.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Easy and Quick with Great Service
byon 07/08/2019
Stopped by to browse the lot to see if they had anything I was looking for. Will Witherspoon came out, introduced himself, provided lots of knowledge and gave great advice. I ended up finding a car I loved and never felt pressured to buy. A quick errand turned into a new car and I couldn't be happier! By far the best experience I have ever had at a dealership. Definitely recommend stopping here - ask for Will!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Upgrading our current car
byon 03/22/2019
I would just like to say that we had tremendous service when we came in to possible upgrade our vechile Josh Park along with Marty were amazing people to work with both of them listened to our ideas of what color and vechile we would like to get into and both made our 2 kiddos laugh which is A+ in our book we ended up trading our Chevy surburban 2012 in for a 2019 Chevy Malibu! My husband (Nick Kriner) who also works at mills in Davenport and myself would definitely recommend people to come to mills if there looking to purchase a car or even get your car worked on !!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Service
byon 02/28/2019
Merriyah Myers was a great service advisor!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Kept in the dark
byon 02/07/2019
I went through Mills to buy my first car and have been so disappointed by my quality of service. The check engine light came on as I was pulling out of the lot after purchasing. They said to get in touch and they would fix it. Great, right? Except no one would return my calls or emails for a week. Once I finally made an appointment to bring my car in, I had to wait two hours for someone to help me get a loaner car and trade my keys in so they could take it to get serviced. My sales person forgot about me and didn’t follow up with me until the very very end. I’m still in the dark on my repair and when my car will be done. They didn’t have to fix it but offered so I took them up on it and now have no idea when it will be done. When your speciality is customer service, it seems odd to never return a voicemail or email. I’ve tried to stop in and the people I’m trying to meet with just happen to be gone that day.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
SERVICE DEPARTMENT
byon 02/07/2019
Excellent and fast service. Thanks Merriyah Myers for all your assistance
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick & reliable
byon 01/30/2019
week done work. Great service & friendly staff. Adam was a delight to do business with & very professional
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Adam Hultman
byon 01/30/2019
Adam Hultman is always professional and helpful. I trust him and wouldn’t go to anyone else. Great employee!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Purchase and Service
byon 08/07/2018
Price of vehicle started off pretty good, however with the maintenance warranty it increased the price of the vehicle. We enjoy the vehicle so far. It's seems to be dependable and is running well. We've had a key fob and driver side sensor issue but by and large we are satisfied with the purchase.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Above and beyond!
byon 07/07/2017
I have always had my 2006 Impala SS serviced at Mill's Chevrolet, and have always been satisfied. On my most recent visit my daughter forgot her tablet in the back of the loaner car. By the time that we got home the dealership was closed. I left a voicemail for the service department, but my little girl was devastated. Before we left in the morning for her swim meet I received multiple calls from multiple people at Mill's assuring me that they had her tablet. As soon as her meet was over, we headed straight for Mill's. It truly is the the little things that make something good, great! Great job Mill's, above and beyond!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Dearlership!
byon 06/30/2017
I worked with Valarie Lawton. She was outstanding. Got me the car I wanted at the price I wanted. I could not be happier with the service provided. Thank you so much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2017 Chevy Malibu
byon 06/30/2017
I had the privilege of being assited by Valarie Lawton to purchase my new 2017 Malibu. Valarie was more than helpful with making this a smooth purchase and was very attentive when making sure I got what I wanted and that I was comfortable. I would highly recommend calling and setting up an appointment with her if you are looking to purchase a vehicle. You won't be disappointed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Retired farmer
byon 05/22/2017
Mills dealership where very friendly and eager help in finding the right pickup for me. Mills has not forgotten me after the sale of the pickup which has be very wonderful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New Malibu
byon 05/15/2017
Had a great experience buying from Mills Chevrolet, Davenport. The dealership worked hard to earn my business and feel respected as a new car buyer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
