Team Chevrolet
Customer Reviews of Team Chevrolet
Chevrolet Camaro LT1
byon 09/05/2022
Justin Metz worked with us for a little over a week and listened to what we wanted. Our son bought a truck over a year ago and we decided to go back to the dealership to purchase a first time ever, brand new owned vehicle, for my husband! We did have to come back for a safety service checkup and another dealing with a remote issue, but hey, it could be worst right? Thanks for making it a smooth transaction to purchase his 2022 Camaro and for helping him set up Sirius, Onstar and learning the basics before driving off the lot! Thank you Jason!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 04/13/2023
Went in for an oil change 600 bucks later n I got more problems than when I went in
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Chevrolet Camaro LT1
byon 09/05/2022
Justin Metz worked with us for a little over a week and listened to what we wanted. Our son bought a truck over a year ago and we decided to go back to the dealership to purchase a first time ever, brand new owned vehicle, for my husband! We did have to come back for a safety service checkup and another dealing with a remote issue, but hey, it could be worst right? Thanks for making it a smooth transaction to purchase his 2022 Camaro and for helping him set up Sirius, Onstar and learning the basics before driving off the lot! Thank you Jason!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sales
byon 04/03/2022
Great experience as usual.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
new truck buyer
byon 12/29/2021
I had a great experience at Team Chevrolet in Valparaiso, IN...throughout all the problems in auto industry currently, Team Chevrolet and Paul Stoddard kept me updated constantly on progress of new truck I ordered, I would not hesitate to recommend Team Chevrolet for purchase of new or used vehicle
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Customer service
byon 04/14/2021
Rude, unprofessional, unintelligent, employees! So sad.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
2020 Chevy Trax
byon 04/05/2021
Getting my moms lease on a new 2020 Chevy Trax was a easy and relaxing. The help at the TEAM Chevrolet was friendly and helpful. It made purchasing a lease very quick and clear for my mom to understand. Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
C&S manager II
byon 01/13/2020
Effortless. In and out to accommodate my busy schedule!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Zac DeRolf
byon 01/24/2019
Zac and the entire group at Team Chevrolet were absolutely professional, efficient with all questions and very Awesome to work with! I love my new Traverse and I would highly recommend Team Chevrolet to anyone looking for a new vehicle!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sold me a used car with $1200 in repairs off the lot
byon 01/24/2018
The following interactions I'm providing for review contains my experience of a used car purchase from TeamChevy in Valparaiso, IN. During the sale/testdrive, I alerted the Sales person, Rich, that there seemed to be some concerning items, such as the car sounded loud during idle, as well as it required being jump started twice. I placed my trust into Rich and his Mechanics, as they reiterated that the car was in great shape and was 'heavily inspected' prior to being available for sale. They explicitly told me the causes for the concerns were a broken sway bar and that a light had been left on in the car, both of which are relatively simple fixes. I purchased the vehicle with confidence due to the assurances of the staff. Only 3 weeks after purchase, I got a check-up with a 3rd-party Mechanic, and they found that there will be about $1200 due in repairs. He had found the struts are broken upfront, and that there is a significant hole in the muffler, which means they sold me a car that will FAIL emmisions in Porter County (a County that requires emmisions testing). I also had to jump start the car multiple times, and had to replace the battery for $225, since it was under powering the vehicle (aka a bad battery). Feeling betrayed, I called to speak to the Sales Manager, Billy, to see if they would honor any type of responsibility. Unfortunately, the final interaction with TeamChevy was very confusing, with Billy being unreasonably defensive. His stance of 'I wasn't there', 'I didn't hear it', 'It's not in writing', was insulting and childish, which ultimately made me feel like a liar. Closing items: + Be warned that used cars from TeamChevy with 'high mileage' will not actually be fully inspected as their Sales Manager, Billy, had stated to me AFTER the sale. + Ask to record the Sales person, as when they lie to you, the Manager can't play the he-said-she-said game with you later. This sounds assinine, but it could save you $1200 3 weeks later like me. + I do not recommend spending the extra on their standard 'Dealer Warranty', as it is whatever they choose to cover. It's only Powertrain and Engine, and much more specific than that. In conclusion, this whole experience has ended with me, the customer, being liable for TeamChevy's failures.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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