Andy Mohr Chevrolet
Customer Reviews of Andy Mohr Chevrolet
New truck
byon 05/02/2024
Troy new what I wanted and made it happen
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New truck
byon 05/02/2024
Troy new what I wanted and made it happen
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 01/17/2022
It was good
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bait and Switch, False advertistment
byon 06/06/2021
Dealership had a SUV advertised online for $34,450 plus rebates, when I arrived at dealership they stated they have increased most new vehicles to $3,000 above MSRP. (Market charge they said) I understand there are not many new cars and you can increase prices, but you cant advertise then change. Bait and Switch. They made it seem all Dealerships were doing it, talk to several next day and they are not. Today on Andy Mohr Chevy website, their own advertisement has one MSRP listed but the sticker price which they provide you on their website states has different MSRP. This seems borderline illegal as 3 other Dealerships told be today, and they could not believe what they were Seeing, Luckily Hubble Chevrolet knows how to take care of their customers.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Oil Change and Tire service
byon 04/16/2019
Wonderful as always ,excellent service. ASHLEY GALLEGOS and her team took very good care of my TRAVERSE. Thanks ASHLEY see you next time!!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 11/19/2018
If u need reliable, friendly, professional and courteous service Andy Mohr Chevy is the place to go, never been disappointed, they r a very honest dealership we would not go anywhere else.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Andy Mohr Chevrolet Is The Best!
byon 11/09/2018
The only place I will continue to purchase from and have my car serviced at. These guys are the best that you can find. Superior service along with quality work, that's what you get from Andy Mohr Chevrolet.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
brownie2u
byon 04/18/2017
quick service and friendly staff very clean and communicate very well with customers, I will diffently be back for service and to buy another car in the future.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Trans flush
byon 04/13/2017
Made appointment on line. Very convenient and easy to use. Friendly staff. Timely completion. Seems to be well organized operation.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Excellent service
byon 04/13/2017
I came in with a check engine light issue and while there they informed me of 2 recalls and took care of them as well while I was there so I wouldn't have to come back in for those, saving me time and I greatly appreciated that!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service at Andy Mohr
byon 04/12/2017
Went in for an oil change and Greg Short offered me a free car wash. That was a pleasant surprise :)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Everyone Is Always So Nice and Helpful
byon 04/12/2017
Everyone is always so nice and helpful. In addition, I truly appreciate the reminders and service specials. Keep Up the Great Work!! and providing Excellence In Service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great dealership
byon 04/07/2017
great staff, friendly, not pushy. We purchased our car here and have returned for recommended service at each service interval
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Malibu
byon 04/05/2017
Salesman was very knowledgeable and patient. I know i asked him a million questions but he was very polite and patient.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Routine maintenance
byon 08/17/2016
I brought my car in for routine maintenance. Not only was the service very fast but also the staff was extremely courteous and customer service focused. Greg, the Service Manager is phenomenal!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Transmission lines replaced.
byon 01/21/2014
I found transmission fluid under my car after 3 months ago of having my transmission rebuilt by the service department. Greg S said they found that the transmission lines were leaking. They ordered the parts annd had it fixed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Love My Malibu
byon 12/05/2013
I was very pleased with my purchase. My salesperson "Keri" was very knowledgeable about the vehicle that I purchased, and the whole experience went pretty fast. Thanks Andy Mohr Chevrolet
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
I'll be back
byon 10/05/2013
Clean, professional facility. Friendly, professional staff. Honored my coupon and gave me paperwork for a rebate. This was my first time here and I will return.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Andy Mohr - 5 star dealership on paper - 2/3 star in reality.
byon 02/16/2012
I shall start with the positives - as I must give credit where credit is due! With prior credit issues (Bankruptcy), Andy Mohr was the only dealership that could get me financing, and they got it quick, easy, and with no hassle on my part. Now, unfortunately the reason that I know this is because I had already been warned by 3 family members and at least a half dozen other people NOT to go to Andy Mohr, being told consistently that they have terrible customer service and service department. Therefore, I had attempted to get financing at 3 recommended dealerships first, but went to Andy Mohr after they managed to get it and have everything ready in less than 24 hours. Very impressive. That was where the impressiveness stopped. It was shoved in my face, when I bought the car, and via countless phone calls, that I MUST check 5 stars for ALL survey questions about the dealership or they will lose their 5 star rating. It was done so frequently, with no other reason for the call, that I stopped answering calls from the salesman. Basically, I felt like I was being intimidated and threatened if I didn't. It is apparent now that this is the only reason they have the 5 star awards from GM. When I picked up the car they filled up the car with a full tank, did a quick clean, and setup the OnStar. They talked me out of the 'full' prep by telling me that it would take 3-4 hours. I'm pretty sure I would have wanted that, but I'm not sure what it entails. When asked, the question was somewhat avoided, answering only that they would clean it a little more and that it wasn't worth the wait. After purchase: Immediately I had several issues with the car. Minor issues, such as the temperature gauge reading 10-15 degrees off, the fuel used reading 10% lower than actual (creating false MPG readings), some wind noise from the driver door, and the most important - the car dying at stop lights with the AC on high. I called OnStar about it a couple of times to run the onboard diagnostics - both of which came back fine. I scheduled a visit to Andy Mohr, where I explained in detail all of the issues. Once they were done with the car, they called me and told me it was good to go. I left and headed to work (out of town). On the way I read the service report. 1) Nothing on the report was stated accurately. 2) They didn't fix ANYTHING!!! All they did was word everything to make me look like I didn't know what I was talking about and make statements that everything was fine. A simple example: I asked them to add more air to the tires since the weather was getting colder and they had already dropped 4 PSI. The service report read: Customer stated that the tire pressure was too low and the low air pressure light was on. Their description of service performed: No air pressure light on, no problem - no adjusting needed. All 7/8 items on the list were similarly handled. Completely inaccurately written description, and no service performed, with the exception of an oil change (that I paid for) and an update to the car's computer that the report specifically said I asked for. The update was to take care of the car dying, however that area of the report read that no issues were seen on the test drive and it functioned fine. But then read that I "asked" for the Technical Bulletin Update to the computer (which I didn't even know it existed). Basically - the service department ONLY took care of the items that they get paid for, and proceeded to try and make 'me' look stupid for all other items. To give you something to understand the magnitude of how bad it was, I will explain one other issue: - I stated: The "fuel used guage" reads 10% less than the actual fuel used. A full tank uses right at 10.5 gallons of gas, but the guage reads that only 9 gallons were used. - Service performed: Test drove the car for 5 miles and the odomoter and fuel used showed the car had went 5 miles and that fuel was used. Functioning properly. They drove the car 5 miles and determined that the fuel used guage was performing correctly because it showed fuel was used??? In 400 miles it's only off by a gallon and a half!!! - of course it's going to say fuel was used. In case that isn't enough information already - I must add that any time I would call the dealership, no one was pleasant to talk to and my salesman would act like he didn't have time for me and didn't know who I was. If he called me - he sounded like he was my best friend and he remembered everything about me. Therefore - it is without hesitation that I highly recommend that you do not purchase a car from Andy Mohr! Unless you want a new car and can't get financing - and plan to have all issues and servicing done elsewhere (which is rude to the dealership that didn't get to sell you the car, so I recommend you give that dealership a chance first), then don't go to Andy Mohr. Even if you want a specific vehicle that they have in stock - other dealerships will trade them for the car you want - as that is what I had arranged until I couldn't get financing elsewhere.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Andy Mohr is Less
byon 10/12/2010
I just purchased a used car from these [violative content deleted] on Sat.(three days ago). When I got it home I locked and went in the house pretty happy with the purchase. A short time later the car alarm goes off. Weird. I hit the remote key and turned off the alarm. 30 minutes later it goes off again and again. You get the picture. Well I take it in to them and after losing a half of days worth of work I find out that the car's BCM is defective and it was going to cost me 500.00. Yikes really? After raising a stink and threatening to return the car they first offer to pay half of the cost. I said no way I had this car for two hours and it is defective. Then they told me I could not return the car. These guys are con [violative content deleted] BEWARE!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments